Hotel was nice in looks alone. Our room did not get cleaned, we had to ask for more towels. Some of the staff was not that friendly. and we were lied to about the cost of parking. The parking was outrageous! We will not stay here again!
The hotel was clean and most of the staff was very friendly. I stayed in a king size room and thoroughly enjoyed my stay. On the 29th floor, I had an incredible view with no extra charge to me. Would stay again. EXTREMELY close to everything you
enjoyed the facility , location was very good, lobby was comfortable, room was fine, could have used a little more explanation of logistics of parking and getting around the hotel, overall a good experience
I really liked that the hotel was right in the middle of everything and easily accessible by walking. I also liked being on the 31st floor. What I did not like is that my room was right next to the elevator and the whole trip that is all I
heard...the elevators travelling up and down 35+ floors opening and closing doors. I requested a complimentary movie for my inconvenience with the elevator noise and received a credit to my room...however at check out there was no mention of a room credit and they initially were set to charge my card, but we did handle the situation resulting in a zero balance. I also woke up the morning of my departure to workers power washing the side of the building...right outside of my window. My comforter also had blood and urine (I think it was urine...it was yellow) stains though the pillows and mattress were comfortable. The final event of my trip was one night when another guest came into the hotel so intoxicated he fell in the entrance and almost passed out...his friends had to literally carry him upstairs...my problem was the fact that the elevator checker/attendant asked me to show her my room key (for security purposes I'm assuming) however she failed to ask the intoxicated guests for theirs I'm sure they had more probable cause than I did...everyone should be checked not just the guests that go by when the attendant happens to be sitting at her booth and not across the hotel talking to another employee..im just saying.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
You must try Huck Finn's I ate there twice during my stay...