$189 Avg/night
Rate and special offer based on Check-in: Oct 2, 2014 Check-out: Oct 3, 2014

Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
468 reviews
Wonderful Stay and pleasing views

Great location, stayed on the 44th floor overlooking the river. Right next to all public... See full review

  • Vacationer 8282012
  • Sep 6, 2014
A great deal and a comfortable stay

This is a great hotel - friendly staff and modern. The only thing that wasn't perfect was the... See full review

  • Mplstraveller
  • Sep 3, 2014
A New Orleans attraction in its own right, the Sheraton New Orleans Hotel features intriguing sculptures, paintings and exquisite glass-blown creations, while several of the rooms have decadent features like floor-to-ceiling windows, dining areas and parlors. Business and event spaces are of the highest caliber, while culinary innovations can be enjoyed at the Roux Bistro or the Pelican Bar - which is also perfect for sipping fruity cocktails amid flowing fountains and French-themed interiors.

Both business and leisure travelers are catered for at the Sheraton, and whether you simply want to relax or you are looking to hold conference meetings with clients, this hotel has some excellent facilities - it has even appeared in lists of the Top 100 Meeting Hotels in the USA. 
Key facts
  • 1110 guest rooms, 53 suites with the Sheraton Sweet Sleeper Bed
  • 49 floors
  • 54 conference/event spaces
  • Outdoor pool
  • Fitness center
  • 2 Restaurants and coffee shop
  • Gift shop
  • Bureau de change and ATM
  • 24-hour desk and room service
  • Pet policy; pet beds available for dogs under 80 lbs
Neighborhood
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Hints and tips
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

29.9518 -90.0673
Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
Area description
Downtown

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Sheraton New Orleans Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Outdoor pool
Sauna
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Concierge desk
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Doorman
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Fire alarm with light

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (468)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
5.01.0
468 out of 468
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.7
Value:
4

90% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Anonymous
Pittsburgh, PA
Apr 23, 2009

7 Girlfriend New Orleans Get-Away

Our travel package was supposed to be the same as two other friends but when we arrived, they had an upgrade that included the "Club Lounge" and we did not. We had to pay an additional $15 to have the same option that they were not charged for. Otherwise, it was a positive experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Long walk from hotel

Funky Pirate, Pat Obrien's, Brennan's (too expensive for what you get)

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Stamford, CT
Apr 23, 2009

Great time in NOLA

Went for a conference and managed to have so much fun! Hotel staff was great and a perfect location!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Stay on Club levels- free basic breakfast and happy hour (although redundant and no alcohol) saved us from buying breakfast.

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Anonymous
Fort Myers, FL
Apr 22, 2009

Great place, great price

The place was great. The location was excellent. We were close enough to walk to everything yet far enough away to enjoy the city. The airlines lost our luggage and the hotel staff did whatever they could to make sure our first two days manageable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Not Applicable

We ate at Joey K's on Magazine Street. It is just a short cab ride away. The restaurant was featured on Diners, Drive-Ins and Dives on the Food Network. It was definitely worth it!!

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
VVY
Chicago
Apr 22, 2009

Unbeatable price for the location

A very comfortable hotel at an excellent location!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Anonymous
AUSTIN TEXAS
Apr 22, 2009

HAPPY NEW ORLEANS

HOTEL APPEARED BUSY ALL THE TIME, GIFT SHOP WAS NICE, VERY CLOSE TO QUARTER BUT DID HAVE ELECTRICITY WHEN QUARTER DID NOT

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

BORBON STREET REST NEX TO ACME OSTER HOUSE VERY GOOD

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
dare2dream
Business
Chicago
Apr 22, 2009

Fun times

i love it mainly because the room they gave me was very baby friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

just walk around

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Southern Dude
Columbia, SC
Apr 22, 2009

Good price, Good service, Good location.

We had a very pleasant experience at the Sheraton. We have stayed there once before and were pleased with the staff, the location, the price and especially the fact that they allow small dogs!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Nightlife tip: Short walk from hotel

Howl at the Moon is a great spot for fun and drinks!

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
1337h4x
Business
Eugene, OR
Apr 22, 2009

Friendly Service and Great Rooms

I was in New Orleans for a conference (NSTA). The Sheraton was in perfect walking distance to all of the venues I needed to get to as well as great sight seeing and food. The staff was friendly and helpful and the rooms were clean, quite and very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Tulane Mom
Mesquite Texas
Apr 22, 2009

Great area to visit Tulane University

The room was a bit small but it was okay because we only slept in there. We rented a car, was not sure about the transportion to Tulane University. As it worked out we only needed the car for transportation to and from the airport. The valet parking is a bit high and we could have used that for trasportation to hotel. They did keep the car in the gagage until four p.m. without charging extra. We took the trolley car to the University and back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Time-saving tip: Short drive from hotel

Take trolley to Tulane instead of driving.

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Anonymous
Brisbane Australia
Apr 22, 2009

we had a fantastic experience

we were treated very well, from the start to finish of our trip. I couldn,t praise the Sheraton New Orleans enough. Fantastic experience thanks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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