$219 Avg/night
Rate and special offer based on Check-in: Jan 30, 2015 Check-out: Jan 31, 2015

Sheraton New Orleans Hotel

4 stars
500 Canal Street, 500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
493 reviews
Top-notch hotel, not so much for gumbo

I really loved my stay. Its right in the middle of where I needed to be, plus I didn't have to go... See full review

  • Barbara P.
  • Jan 21, 2015
Great Family Trip

The Hotel is very clean and always a great place to stay when i travel to New Orleans. I love to... See full review

  • Frank2013
  • Jan 21, 2015
A New Orleans attraction in its own right, the Sheraton New Orleans Hotel features intriguing sculptures, paintings and exquisite glass-blown creations, while several of the rooms have decadent features like floor-to-ceiling windows, dining areas and parlors. Business and event spaces are of the highest caliber, while culinary innovations can be enjoyed at the Roux Bistro or the Pelican Bar - which is also perfect for sipping fruity cocktails amid flowing fountains and French-themed interiors.

Both business and leisure travelers are catered for at the Sheraton, and whether you simply want to relax or you are looking to hold conference meetings with clients, this hotel has some excellent facilities - it has even appeared in lists of the Top 100 Meeting Hotels in the USA. 
Key facts
  • 1110 guest rooms, 53 suites with the Sheraton Sweet Sleeper Bed
  • 49 floors
  • 54 conference/event spaces
  • Outdoor pool
  • Fitness center
  • 2 Restaurants and coffee shop
  • Gift shop
  • Bureau de change and ATM
  • 24-hour desk and room service
  • Pet policy; pet beds available for dogs under 80 lbs
Neighborhood
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Hints and tips
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5

Sheraton New Orleans Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Concierge desk
Wake-up service
In-Room Safe
Shops/Commercial services
Porters
Doorman
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Sofa bed
Sitting area
Ironing board
Smoke detectors

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi

Dining

Starbucks Coffee
Treat yourself to coffees from around the world, specialty espresso beverages, tasty baked goods and selected merchandise.
Roux Bistro
At Roux Bistro you won’t find a Creole menu and we don’t serve Cajun fare. It’s strictly New Orleans cuisine for breakfast and lunch. Out talented chefs guarantee a culinary experience second to none in a city famous for dining.
Pelican Bar
Cap off your night in grand style with a cocktail at the Pelican Bar. Named in honor of Louisiana’s state bird, this beautiful and enchanting bar is reminiscent of a French Quarter courtyard. Relax with your favorite libation or a bite from our menu.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (493)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
5.01.0
493 out of 493
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.3
Location:
4.7
Value:
4

89% would recommend to a friend.

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Mplstraveller
Business
Minneapolis, Minnesota
Sep 3, 2014

A great deal and a comfortable stay

This is a great hotel - friendly staff and modern. The only thing that wasn't perfect was the housekeeping - and that was still good, it's just that there were a couple of small pieces of trash left on the floor from the last guest. This is a good location too for venturing into the French Quarter which starts across the street, so most things are just a few blocks walk or a $5 cab fare.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
gehrintj
Business
Philadelphia, PA
Sep 3, 2014

Nice for the price.

Staff was very helpful. Location was great, within walking distance to Bourbon Street.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
All About The View
Business
Augusta, Georgia
Sep 2, 2014

Southern Decadence Attendee

Staff was excellent. Room was great. Views do not get any better (43rd floor).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Buzzoff
Business
Oklahoma City
Sep 2, 2014

Great location, friendly, and clean!

Was very impressed with this hotel stay. Room was clean, friendly staff, great location, great value! Only complaint was the food choices, only one resterant on site and food was priced to high, few choices, and poor quality. Would defiantly stay here again...but....eat/dine elsewhere.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Gumbo Shop, and Johnny's Po Boys a must!!!!

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Marilyn Super Traveler
Business
Amory, Ms
Sep 1, 2014

Great weekend place to stay

I loved the location of the hotel. The staff was very efficient and helpful. I will be back to stay at this hotel when I return to NO.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Close to French Quarters.

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Eva77
Business
Washington DC
Aug 31, 2014

Wonderful getaway

Location is great! Only 5 mins walk to French Quarter. Room was clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
eggermeister
Business
Portland, Oregon
Aug 24, 2014

Location worked for us

We had a nice experience and the staff was pretty attentive to our needs. The best thing about staying here was the great location in the French Quarter. We were within walking distance of the Riverwalk, Jackson Square, Bourbon Street and the French Market, along with all the other restaurants and shops along the way. We also liked being right on the streetcar lines in two different directions to make day trips that were too far to walk to, which made transportation really cheap. The negatives would be little things like pretty thin walls (noise), the ATM in the hotel being out of order and difficulty connecting to Wi Fi in the room, although the staff was friendly. The tour guides in the hotel were very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Utilize the tour guide staff when planning day trips, It is much quicker than calling some number and being put on hold for a long period of time.

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
mozargun
Business
boston, MA
Aug 24, 2014

great staff, location & hotel!

We had a great overall experience. It was a great location, very clean hotel and lovely staff. I would definitely go back and recommend to anybody.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
The Hurricane.3
Business
Ireland
Aug 24, 2014

Great time in a great city

The Sheraton provided fantastic amenities in a great location. We enjoyed three nights in a lovely room with great views over the city and amazing comfort. The staff were friendly and attentive with excellent services provided. Would highly recommend this hotel to anyone travelling alone, in a couple or as a family, it's suits all. We will definitely return here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There are plenty of dining options available within the French quarter. Definitely go to cafe du monde for beignets, you won't regret it!

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Lexi Lou
Business
Boston MA
Aug 20, 2014

New Orleans Trip

Room clean, lobby clean, strong smell but not bad. I would stay at this hotel again if it were not in New Orleans. New Orleans was not very clean but it always felt nice walking back into this hotel. Beds were comfy, rooms always cleaned when were were out. Nice staff.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Felix's Lafittes- bar

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