$139 Avg/night
Rate and special offer based on Check-in: Jan 16, 2013 Check-out: Jan 19, 2013

Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
399 reviews
A great hotel at a great value!

I was here the weekend before Christmas for the Cosmic Convergence Festival, and there was also a... See full review

  • FBGordon
  • Dec 31, 2012
Sheraton Canal Street New Orleans

This hotel has very gracious and professional staff. It proved, you can go home again. ( I was born... See full review

  • Rjduppy
  • Oct 9, 2012
Large New Orleans hotel with amenities for business, pleasure travelers

Classic Crescent City charm invites guests to the Sheraton New Orleans conveniently located near New Orleans best attractions. The French Quarter, Harrah's Casino, Audubon Insectarium, Bourbon Street, Mississippi River, Riverwalk Marketplace and The Shops at Canal Place are within four blocks of the hotel. Modern conveniences such as high-speed Internet access (fees apply), laundry/valet services, a business center and a fitness center are sure to please the savvy traveler. There is 105,700 square feet of convention and exhibit space available.

Highlights
  • Centrally located near French Quarter and the convention center
  • Relaxing rooftop pool and sun deck
  • Dog friendly up to 80 pounds (fees apply)
Rooms

All 1,110 guest rooms and 53 suites at Sheraton New Orleans feature the plush Sheraton Sweet Sleeper bed. Guests with pets can receive a Dog Sweet Sleeper bed for pets up to 80 lbs (fees apply). Affordable in-room dining and high-speed Internet access are both available 24 hours (fees apply). Feel at home in tastefully designed contemporary rooms with white duvets and elegant furnishings.

 

Features

Rioux Bistro Creole serves cuisine from locally sourced ingredients for lunch. The Pelican Bar evokes true New Orleans style with wrought-iron gates, a tiered fountain and lavish landscaping reminiscent of a French Quarter courtyard.

Transportation
  • French Quarter (half a block)
  • Ernest N. Morial Convention Center (1.2 miles)
  • Louis Armstrong New Orleans International Airport (13.5 miles)
  • Bourbon Street (2.5 blocks)
Attractions
  • Mississippi River (0.1 miles)
  • French Market (0.6 miles)
  • City Park Golf Course (3 miles)
  • New Orleans Museum of Art (3 miles)
  • Mardi Gras World (4 miles)
Business
  • 105,700 square feet  of convention and exhibit space available
  • The 30,000 square foot Napoleon Exposition and Ballroom offers flexible meeting space and can be divided into 12 breakout rooms
  • Full catering services
  • Business center (fees apply)

Sheraton New Orleans Hotel Rooms

Traditional
Description not provided

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Hotel Map

29.9518 -90.0673
Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
Area description
Downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • East Tennessee Historical Center: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • New Orleans Museum of Art: 2.9 mi
  • Amistad Research Center: 3.2 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • State Capital Publishing Museum: 4.1 mi
  • Audubon Zoo: 4.4 mi
  • Six Flags New Orleans: 10.4 mi

Amenities

  • 24 hour front desk
  • Accessible facilities
  • Air conditioned
  • AM/FM alarm clock
  • Bar/Lounge
  • Business center
  • Coffee maker in room
  • Concierge
  • Concierge desk
  • Doorman
  • Fire alarm with light
  • Gift shop
  • Hairdryer in room
  • Meeting/Banquet facilities
  • No smoking rooms/facilities
  • Outdoor pool
  • Pets allowed
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Room service
  • Safe
  • Safe deposit box
  • Sauna
  • Smoke-free policy
  • Television with cable
  • Valet parking
  • Wake-up service

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (399)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
399 out of 399
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.7
Value:
4

89% would recommend to a friend.

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Review of Sheraton New Orleans Hotel

Reviewer score

3
justme48
Business
Lansing, Michigan
Sep 12, 2012

Not real clean, undergoing renovations, great staff

*dirty towel from prior guest was left hanging on bathroom door *the bathtub faucet dripped continuously *room service: my glass of ice water had globs of mustard on the outside of it - nothing on my tray contained mustard *My dinner tray that I put outside my door around 8:30 pm was still there at 7am the following morning *the hotel was undergoing rennovations - was not told this when I made the reservations. there was a jackhammer going beneath my room from at least 7pm to 9:30 pm that evening.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

2
jtmkma7
Jakson MS
Aug 27, 2012

Not a 4star hotel

This hotel is undergoing some renovation, but at present is showing its age.I was inline to check in for over 30 minutes. When I finally got to my room and got the a/c going, it was clear this room had not been updated in a while. I requested a wheelchair accessible room, and there was barely enough room to maneuver comfortably. The bathroom had a tub instead of a roll in shower, and it took 16 hours to get a shower bench up to my room. The coffee service was a total joke, but the real kicker was no hot water for a shower. I was told by maintenance that since I was on the 24th floor, the hot water takes a while to reach that high up. So spend a little more and get a decent room at another hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Review of Sheraton New Orleans Hotel

Reviewer score

4
Mamaw Peggy
Virginia Beach, VA
Aug 18, 2012

Wonderful getaway with daughter, great bonding experience

The room was very comfortable and had everything we needed. It was great to go sight seeing and then come back and relax. The staff was very helpful with directions, tours, etc. Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
Teen
NY
Jul 10, 2012

essence music festival getaway

I found everything at the Sheraton to be wonderful. I would definitely refer this hotel to all my friends.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

1
TwentySomething Traveler
New York, NY
Jul 8, 2012

Not Happy

Our room was not cleaned for three days, despite our numerous complaints. Hotel was old and appeared run down. water pressure was low.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Review of Sheraton New Orleans Hotel

Reviewer score

5
Retired Educator
Louisville, KY
Jun 17, 2012

Excellent Location

Great place to stay. Friendly staff, nice rooms, and excellent location to access the French Quarter, resturants, and about everything else. On busy Canal Street, which made us feel safer at night. Going through some renovations but did not hear any noise where we stayed. Excellent fitness center and availiable pool. We hope to stay here again on our next visit!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Eat breakfast at The Ruby Slipper. Great food, service, and price.

Review of Sheraton New Orleans Hotel

Reviewer score

3
NYC Travelers
NYC
Apr 23, 2012

A quick vacation

We really enjoyed New Orleans and plan on returning. The hotel was centrally located which was an advantage. We had to switch rooms upon arrival because the bathroom faucet was obviously broken. We believe that the hotel staff should have reported this internally and not assign the room until it was fixed.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Not Applicable

I would highly recommend taking the city bus tour. It visits many different sections of the city. It enables you to map out the various sites that you would want to revisit.

Review of Sheraton New Orleans Hotel

Reviewer score

4
tall2
Virginia
Apr 13, 2012

Good choice

Great view! Staff was nice and room was very comfortable. Some renovations going on and definitely needed in places, but overall I would recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Short walk from hotel

Streetcar pass for $3.00 lets one ride all day and get on & off wherever and whenever you want.

Review of Sheraton New Orleans Hotel

Reviewer score

4
emcline
Franklin, IN, USA
Apr 9, 2012

Close to everything!

This is a nice, affordable hotel that was in walking distance to everything we wanted to do. The room was clean and comfortable, although maybe a bit noisy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

3
Neesto
Pittsburg,CA
Mar 23, 2012

32nd Wedding Anniversary

Pool not available. housekeeping missed one day...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

August,NOLA,Stellas,Kpaul; Best food!

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