$139 Avg/night
Rate and special offer based on Check-in: Jan 16, 2013 Check-out: Jan 19, 2013

Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
399 reviews
A great hotel at a great value!

I was here the weekend before Christmas for the Cosmic Convergence Festival, and there was also a... See full review

  • FBGordon
  • Dec 31, 2012
Sheraton Canal Street New Orleans

This hotel has very gracious and professional staff. It proved, you can go home again. ( I was born... See full review

  • Rjduppy
  • Oct 9, 2012
Large New Orleans hotel with amenities for business, pleasure travelers

Classic Crescent City charm invites guests to the Sheraton New Orleans conveniently located near New Orleans best attractions. The French Quarter, Harrah's Casino, Audubon Insectarium, Bourbon Street, Mississippi River, Riverwalk Marketplace and The Shops at Canal Place are within four blocks of the hotel. Modern conveniences such as high-speed Internet access (fees apply), laundry/valet services, a business center and a fitness center are sure to please the savvy traveler. There is 105,700 square feet of convention and exhibit space available.

Highlights
  • Centrally located near French Quarter and the convention center
  • Relaxing rooftop pool and sun deck
  • Dog friendly up to 80 pounds (fees apply)
Rooms

All 1,110 guest rooms and 53 suites at Sheraton New Orleans feature the plush Sheraton Sweet Sleeper bed. Guests with pets can receive a Dog Sweet Sleeper bed for pets up to 80 lbs (fees apply). Affordable in-room dining and high-speed Internet access are both available 24 hours (fees apply). Feel at home in tastefully designed contemporary rooms with white duvets and elegant furnishings.

 

Features

Rioux Bistro Creole serves cuisine from locally sourced ingredients for lunch. The Pelican Bar evokes true New Orleans style with wrought-iron gates, a tiered fountain and lavish landscaping reminiscent of a French Quarter courtyard.

Transportation
  • French Quarter (half a block)
  • Ernest N. Morial Convention Center (1.2 miles)
  • Louis Armstrong New Orleans International Airport (13.5 miles)
  • Bourbon Street (2.5 blocks)
Attractions
  • Mississippi River (0.1 miles)
  • French Market (0.6 miles)
  • City Park Golf Course (3 miles)
  • New Orleans Museum of Art (3 miles)
  • Mardi Gras World (4 miles)
Business
  • 105,700 square feet  of convention and exhibit space available
  • The 30,000 square foot Napoleon Exposition and Ballroom offers flexible meeting space and can be divided into 12 breakout rooms
  • Full catering services
  • Business center (fees apply)

Sheraton New Orleans Hotel Rooms

Traditional
Description not provided

Recommendations for you

Customers who viewed Sheraton New Orleans Hotel also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 3.9 out of 5
Reviewer score 3.7 out of 5

Hotel Map

29.9518 -90.0673
Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
Area description
Downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • East Tennessee Historical Center: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • New Orleans Museum of Art: 2.9 mi
  • Amistad Research Center: 3.2 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • State Capital Publishing Museum: 4.1 mi
  • Audubon Zoo: 4.4 mi
  • Six Flags New Orleans: 10.4 mi

Amenities

  • 24 hour front desk
  • Accessible facilities
  • Air conditioned
  • AM/FM alarm clock
  • Bar/Lounge
  • Business center
  • Coffee maker in room
  • Concierge
  • Concierge desk
  • Doorman
  • Fire alarm with light
  • Gift shop
  • Hairdryer in room
  • Meeting/Banquet facilities
  • No smoking rooms/facilities
  • Outdoor pool
  • Pets allowed
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Room service
  • Safe
  • Safe deposit box
  • Sauna
  • Smoke-free policy
  • Television with cable
  • Valet parking
  • Wake-up service

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (399)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
399 out of 399
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.7
Value:
4

89% would recommend to a friend.

Sort by:
Review this hotel
Review of Sheraton New Orleans Hotel

Reviewer score

4
Juicy Jen
Lafayete, La
Dec 17, 2012

Great place to stay

Great location, very clean and staff friendly. Rooms looked newly remodeled.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

4
Maggie3207
New York, NY, USA
Dec 3, 2012

Great place to stay in New Orleans

clean, comfortable , and great location. Staff was great, two blocks from Bourbon St. Right on Canal. In the heart of the quarter.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

1
upset dude
new orleans
Oct 12, 2012

dont go there at this time

did i have a 4 star experience hotel,not at all!! construction started at 9am sharp,the sounds of hammering and jack hammers and electric saws thruout the building was not a nice way to wake up every morning after a night out in NEW ORLEANS!!! room service was a half an hour late and my wife was sick and couldn't eat the soup it tasted that bad! and to top it all off, i had to kill a cockroach in the bathroom!! so you tell me if i had a 4 star exceriece??!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

3
the roach
Oceanside,CA
Oct 9, 2012

Renovation!!!

ok...most hotels in New Orleans are being renovated for the SuperBowl that is happening shortly. But, a citywide water shortage caused some stress on the day that we were to leave. The bar staff is excellent and met some really cool people but when we came back from the game to get a drink at 11pm...they were closing! The elevator situation is confusing. I stayed at this hotel 8 years ago and it has gone through some changes...I know I will give it another chance though....the location is great...steps from the French Qtr. and walking distance to the Superdome.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

K-Pauls had the most delicious fall sample with roasted pumpkins seeds and goat cheese. And Sobou is an excellent restuarant with blackened redfish and yellowfin tuna with mirlitons. Get the cherries jubilee and share it if you must! These are both on St. Charles

Review of Sheraton New Orleans Hotel

Reviewer score

5
Rjduppy
Laguna Woods, Californai
Oct 9, 2012

Sheraton Canal Street New Orleans

This hotel has very gracious and professional staff. It proved, you can go home again. ( I was born in that city but live in California.) The view from my room was beautiful. The beds were extremely comfortable. The location was perfect for the purposes of this visit. I was walking distance from two favorite restaurants and places important for this visit were easily assessable. I'd, happily, use the hotel again. Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Directly across the street: The Palace Cafe. Outstanding!

Review of Sheraton New Orleans Hotel

Reviewer score

4
7Oct
Atlanta
Oct 8, 2012

Great Location!

Close to the main attractions. Clean and good service

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
Chiefs and Steelers fan
Overland Park
Sep 30, 2012

Great location!

The hotel was perfectly situated for our food and shopping weekend. Easy walking distance to everything in the French Quarter, and close to the streetcar and bus stops for other activities. The Front Desk staff was wonderfully helpful with transportation and restaurant suggestions, and directions. One star off because the cleaning staff on the floors were unbelievably loud; this occurred from 10 am to as late as 7pm. Do Not Disturb signs didn't prevent them from allowing every room door to slam shut against the propped-open lock-latch over and over again. Perhaps they need to be supplied with rubber door-stops to prevent this awful noise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Sign up for a Walking Tour with a local company; we toured restaurants in the French Quarter and had tastings at each location.

Review of Sheraton New Orleans Hotel

Reviewer score

5
Jennfer K.
Business
North Bergen, NJ
Sep 27, 2012

Great location.

I was offered with a newly renovated room on the 39th floor. It cannot get any better than this. Coming from New York, wasn't expecting as much, but I was very pleased with every aspects.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Gumbo, jambalaya must try! Also Raw oysters are the best down there!!

Review of Sheraton New Orleans Hotel

Reviewer score

4
Cooking Granny Ruth
Detroit,Michigan
Sep 25, 2012

Wonderful Travel Experience

Even though the hotel was under renovation,there were no problems moving from one place to another, I was really impressed with the new elevator system.All the staff were friendly and helpful. We had one problem with the plumbing and it was rectified immediately.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
NY Nan
Cold Spring, NY
Sep 18, 2012

Enjoyable stay

We stayed three nights and the bed was incredibly comfortable. The gym was fantastic. The pool was a bit small and could use a face lift but we enjoyed it. The parking arrangement was very easy and the fancy high speed elevators were great - we were on the 39th floor and had a great view of the city. The soda machine on our floor was broken. Overall it was a very nice stay and we would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Back to menu Return to top
0