$105 Avg/night
Rate and special offer based on Check-in: Aug 30, 2015 Check-out: Sep 2, 2015

Sheraton New Orleans Hotel

4 stars
View map of 500 Canal Street, 500 Canal Street, New Orleans, LA 70130

Hotel Overview

Reviewer score
4.0
out of 5
448 reviews
Great Trip Shereton New Orleans

We enjoyed our stay. It was a great visit to the City. It would be a suggestion if there were... See full review

  • Robin S.
  • Jul 27, 2015
GREAT HOTEL GREAT LOCATION

Great hotel just walking distance from bourbon street and everything else and away from all the... See full review

  • jopee22
  • Jul 17, 2015

The Sheraton New Orleans Hotel in New Orleans features 1,110 fully renovated guest rooms, including 53 suites. Each of the rooms boasts the plush Sheraton Sweet Sleeper Bed, and the hotel is equipped with more than 100,000 square feet of revitalized event and meeting space.

Guests are welcome to relax in the Sheraton Club Lounge, break a sweat with the Sheraton Fitness program by Core Performance or enjoy a meal at one of three dining outlets. The hotel is proud to be an environmentally friendly and green facility that boasts eco-friendly linens, shower heads, paint, incandescent lighting and motion sensor HVAC controls.

Location
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Highlights

Sheraton New Orleans Hotel is nestled in the heart of the Big Easy and centrally located on the celebrated parade route. Within walking distance, guests can cross historic Canal Street to enter the French Quarter, which is home to famous nightclubs and restaurants, shopping, live music, historic sites and museums.

Also nearby are the Aquarium of Americas, Harrah's New Orleans Casino and the National D-Day Museum. Popular shopping destinations in the neighborhood include JAX Brewery, Riverwalk Marketplace and Canal Place.

The hotel is dog-friendly, and you can take advantage of room service if you would rather unwind on-site. On-site dining options include Roux Bistro, featuring New Orleans-inspired cuisine, and Pelican Bar.

Policies
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton New Orleans Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Concierge desk
Wake-up service
In-Room Safe
Shops/Commercial services
Porters
Doorman
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Sofa bed
Sitting area
Ironing board
Smoke detectors

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi

Dining

Starbucks Coffee
Treat yourself to coffees from around the world, specialty espresso beverages, tasty baked goods and selected merchandise.
Roux Bistro
At Roux Bistro you won’t find a Creole menu and we don’t serve Cajun fare. It’s strictly New Orleans cuisine for breakfast and lunch. Out talented chefs guarantee a culinary experience second to none in a city famous for dining.
Pelican Bar
Cap off your night in grand style with a cocktail at the Pelican Bar. Named in honor of Louisiana’s state bird, this beautiful and enchanting bar is reminiscent of a French Quarter courtyard. Relax with your favorite libation or a bite from our menu.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
5.01.0
448 out of 448
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4.3
Location:
4.7
Value:
4

90% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Sean H.
Business
River Ridge
Jul 28, 2015

quickie staycation

I wanted to take my husband out on the town and have access to the French qtrs. and be close to Frenchman St, so the location was perfect. All in all, I enjoyed the night there. The check-in process seemed like a bit of a wait, but the room was pretty nice. Also, I requested a room with a nice, large bathtub and instead I got a large shower. I think the only thing I'd say that wasn't awesome was that the a/c has a motion sensor so when we arrived to our room it was hot. Naturally, we turned it down so that we could cool the room off, but because we went to dinner it was off again when we got back. While we were there it was cool, but it would have been nice not to have to wait for a room to cool down in a hot New Orleans summer.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Robin S.
Business
N/A
Jul 27, 2015

Great Trip Shereton New Orleans

We enjoyed our stay. It was a great visit to the City. It would be a suggestion if there were guided tours provided maybe within your hotel package if you are there for pleasure. The staff were friendly and offered up directions and such but that would be nice to be able to pick and choose sites to see through something that was an extension of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
jopee22
Business
Walnut
Jul 17, 2015

GREAT HOTEL GREAT LOCATION

Great hotel just walking distance from bourbon street and everything else and away from all the noise that Bourbon Street creates. Love the hotel bar. Close to everything. Valet is expensive. Parking should be free for hotel guests but it isn't so that's a negative. Overall, I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Ntf8
Business
N/A
Jul 15, 2015

Summer trip

Awesome location. Everything is near by. Staff are friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
RNGKH
Business
mineral wells
Jun 5, 2015

Good

Overall, good stay. Valet was good. Some of the staff was awesome. The other half, not so much.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
db400xml
Business
Portsmouth
Jun 1, 2015

Nice hotel

Can't beat the location if you want to be in the party zone. The room and bed was very comfortable. Coffee maker in room w/ Starbucks and real 1/2 and 1/2 was huge plus for me.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
MVP 63
Business
N/A
Apr 16, 2015

First time traveler to NOLA

Great atmosphere, especially if you come to party. Everything is very clean. An amazing view from the room through the long windows. The swimming pool was disappointingly small for a hotel this size. Parking fees a bit steep, but everyone is ready to help and very courteous and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
KEKE G.
Business
N/A
Apr 13, 2015

Very comfortable

I loved the beds, they were like sleeping on clouds!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Kathryn A.
Business
N/A
Apr 13, 2015

Awesome View

Came during the French quarter festival. We had a great time. The room was awesome with a great view. Everything was very clean and the bed was so comfortable. I will definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Charles S.
Business
N/A
Apr 10, 2015

Vacation

The hotel was clean and the staff very friendly. The only downside was the wifi fee of 15.00 a night, but not unexpected in today's world of charging for ammeneties that used to be included.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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