$140 Avg/night
Rate and special offer based on Check-in: Apr 5, 2015 Check-out: Apr 6, 2015

Sheraton New Orleans Hotel

4 stars
View map of 500 Canal Street, 500 Canal Street, New Orleans, LA 70130

Hotel Overview

Reviewer score
4.0
out of 5
496 reviews
New Orleans Saints Trip

Great hotel, excellent central location, friendly staff, very nice in-hotel fitness center with... See full review

  • Mike B
  • Mar 2, 2015
Incredible First Time Visit to New Orleans!

This was absolutely the best hotel to stay! It was so convenient to restaurants, casinos and... See full review

  • Elida R.
  • Feb 20, 2015
A New Orleans attraction in its own right, the Sheraton New Orleans Hotel features intriguing sculptures, paintings and exquisite glass-blown creations, while several of the rooms have decadent features like floor-to-ceiling windows, dining areas and parlors. Business and event spaces are of the highest caliber, while culinary innovations can be enjoyed at the Roux Bistro or the Pelican Bar - which is also perfect for sipping fruity cocktails amid flowing fountains and French-themed interiors.

Both business and leisure travelers are catered for at the Sheraton, and whether you simply want to relax or you are looking to hold conference meetings with clients, this hotel has some excellent facilities - it has even appeared in lists of the Top 100 Meeting Hotels in the USA. 
Key facts
  • 1110 guest rooms, 53 suites with the Sheraton Sweet Sleeper Bed
  • 49 floors
  • 54 conference/event spaces
  • Outdoor pool
  • Fitness center
  • 2 Restaurants and coffee shop
  • Gift shop
  • Bureau de change and ATM
  • 24-hour desk and room service
  • Pet policy; pet beds available for dogs under 80 lbs
Neighborhood
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Hints and tips
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.0 out of 5

Sheraton New Orleans Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Concierge desk
Wake-up service
In-Room Safe
Shops/Commercial services
Porters
Doorman
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Sofa bed
Sitting area
Ironing board
Smoke detectors

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi

Dining

Starbucks Coffee
Treat yourself to coffees from around the world, specialty espresso beverages, tasty baked goods and selected merchandise.
Roux Bistro
At Roux Bistro you won’t find a Creole menu and we don’t serve Cajun fare. It’s strictly New Orleans cuisine for breakfast and lunch. Out talented chefs guarantee a culinary experience second to none in a city famous for dining.
Pelican Bar
Cap off your night in grand style with a cocktail at the Pelican Bar. Named in honor of Louisiana’s state bird, this beautiful and enchanting bar is reminiscent of a French Quarter courtyard. Relax with your favorite libation or a bite from our menu.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
5.01.0
496 out of 496
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.3
Location:
4.7
Value:
4

90% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Mike B
Business
kingston
Mar 2, 2015

New Orleans Saints Trip

Great hotel, excellent central location, friendly staff, very nice in-hotel fitness center with very warm heated outdoor pool even in colder weather.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Elida R.
Business
N/A
Feb 20, 2015

Incredible First Time Visit to New Orleans!

This was absolutely the best hotel to stay! It was so convenient to restaurants, casinos and museums. The security and housekeeping were great! It was, however, a little hard to access the pool and the cable for television. I would absolutely stay here again and highly recommend this hotel to visitors.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Lamar V.
Business
N/A
Feb 18, 2015

good times

it was nice..good location..would definitely go back

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Emily L.
Business
N/A
Jan 23, 2015

Good central location

This hotel was great in terms of getting to sites and museums. Our only real complaint was the long wait for food each time we ate at the restaurant, once for lunch and twice for breakfast. Do not expect quick service! Food was good but took too long.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Barbara P.
Business
Bethesda
Jan 21, 2015

Top-notch hotel, not so much for gumbo

I really loved my stay. Its right in the middle of where I needed to be, plus I didn't have to go anywhere for great drinks and souvenirs! I still remember being pretty shocked that the gumbo wasn't the best!! In NAWLINS!!!!!!!!!!!!! But, otherwise top notch.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Frank2013
Business
HOUSTON
Jan 21, 2015

Great Family Trip

The Hotel is very clean and always a great place to stay when i travel to New Orleans. I love to stay in this hotel because all the personnel is very kind and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Derek F.
Business
Forney
Jan 19, 2015

Get away

Nice location for the price. Short Walking distance to food and shopping. Would stay here again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Nicole T.
Business
N/A
Jan 14, 2015

Awesome first trip

Loved this hotel. Close to downtown with Canal street and Burbon street. Only a short walk to both! Parking is very limited and we had to use the hotel parking which was a bit pricey per day. But it's nice knowing your car is being taken care of. Be prepared to wait if parking staff is busy. They have security checking for hotel guests at night which makes you feel even better about going up to your room. Awesome view overlooking New Orleans. Highly recommend this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
I love London
Business
Chicago
Jan 12, 2015

great price for just on the edge of teh french quarter

doesn't have some of the ambience of the older French Quarter hotels but was the best value for us and hotel was very comfortable and walking distance to all French quarter sites.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton New Orleans Hotel

Reviewer score

3
5.01.0
greenham
Business
San Jose
Jan 7, 2015

Structurally fine, but service lacking

The hotel is like any other sheraton hotel, but unfortunately, the service is severely lacking - the front desk employees seemed more interested in talking to each other and rushing off somewhere else than to check guests in, and/or answer questions. We were there during Southern bowl game and lots of people moving in and out - but it seems like while security was "tight" it was inefficiently tight - exits were closed that inconvenienced guests, and security to the lifts were imposed that dont seem to have improved security. Avoid staying at the rooms right by the elevators - the whining of the motors sounds like planes flying overhead, and they go on the whole night! Otherwise, it is a convenient hotel just around the French Quarter.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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