Staff is not helpful or friendly.
Hotel feels used but kept well b/c our room was clean but I wore flip flops so I did not have to touch the carpet. Bed was outstanding (very firm).
Generally this is the first hotel that I have overpaid for in
Years. Would do the W if french quarter is a must. Then just visit the R bar for a great cocktail.
The hotel is in good shape considering how old it is. Nice pool. Staff was first class, very helpful. We did not get a room with a view that was a disappointment considering the deluxe upgrade I paid for.
I had a horrible experience at the hotel
restaurant and will never go there again, but the town is full of restaurants that are much better. Stay there if you want to be close to Bourbon St. Eat some were else.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Take the carriage tours they will be the best way to get to know the area.
arrived late to the hotel on a fri night. best picks for rooms had already been taken. first room given to us was too small, old and carpet had a few stains. the second room, thanks to the manager, was much cleanier and more spacious but no view
of bourbon street.
was hanging out by the pool side on sunday and wanted to order food but the wait time for food was 45 minutes...decided to go outside instead. also noticed vomit in the pool which a guy was scooping out with a cup...gross!! with so many hotel options nearby can't believe we chose royal sonesta.
This hotel is right on Bourbon St. And close to almost everything. The on site jazz club is probably the best feature. We did reserve and stated upon check-in we had three adults staying in the room and needed two beds. When we checked in they
claimed they did not have any rooms left with two beds, so we had to settle for a king bed with a rollaway.
Staff was wonderful, helpful and friendly. Valet service was fast, friendly. They even packed up our car when we were leaving. Room was excellent! Beds were very comfortable! Bathroom was clean and good sized for 3 ladies to share. Location was
perfect - short distance to all French Quarter attractions. I would certainly stay again.