Royal Sonesta New Orleans

4 stars
View map of 300 Bourbon Street, New Orleans, LA 70130

Hotel Overview

Reviewer score
4.3
out of 5
289 reviews
Mini getaway

The hotel staff was so nice and accommodating. The room was beautiful and well lit, the bathroom... See full review

  • bridget p.
  • Jun 23, 2015
Mardi Gras

Best hotel on Bourbon St. Was able to book a room at a reasonable rate by walking up to the front... See full review

  • Eugene H.
  • May 11, 2015

A traditional boutique-style hotel, the Royal Sonesta New Orleans opened in 1969 and contains 483 guestrooms, several eateries, tropical courtyards and fountains, and an amazing collection of fine art. The hotel boasts a staggering 7,000 original works throughout the property, including pieces by Andy Warhol, Jan Dibbets and Roy Lichtenstein. The hotel's emphasis on art is part of Sonesta International Hotels Corporation's mission of caring for tradition and communities. The building's facade was designed with an 1830s feel in mind, and the Royal Sonesta sits on "Desire" corner, one of the most photographed spots on the French Quarter. PJ's Coffee, a local favorite for traditional and custom beverages, is located on the first floor.

Location

The oldest neighborhood in the city, the French Quarter is a National Historic Landmark. Nestled between Louis Armstrong Park and the banks of the Mississippi River, the area is known for its ornate ironwork, one-way streets - some of which have pedestrian-only sections - and wide array of stellar dining and shopping options. Spirits and jazz music are part of the culture of 'Nawlins,' and visitors can enjoy some of the best sounds the city has to offer at Irvin Mayfield's Jazz Playhouse.

Rooms
 
Highlights
  • 483 guestrooms
  • 35 suites
  • 7 floors
  • Pool
  • Gym
  • 20,000-square-feet of conference/event space
  • Gift shop
  • 5 restaurants
  • Coffee shops
  • Bureau de change and ATM
  • 24-hour desk and business center
  • Pets allowed (under 30 pounds, hotel policy and fees may apply)
Fees
  • Parking is available at $39.00 USD plus tax.
    Rooms are non-smoking. Smoking is permitted at the green spaces and courtyards.
Policies

The third floor poolside cabana offers an unparalleled way to enjoy Louisiana's hot summer days, and free sunscreen is provided to every guest.

To experience Bourbon Street without having to weave through crowds, choose a balcony suite for a bird's eye view of the famous party street.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Royal Sonesta New Orleans Rooms

Accessible Premium Double
Accessible Premium Double
Deluxe Room King
Deluxe Room-King Bed Free WiFi-TV HD-safe-minibar-desk
Conti or Bienville Street Balcon
Conti or Bienville Street Balcony King Free Wifi - TV HD - safe - minibar - desk
R Club Double
R Club Floor - 2 Dbl beds - Comp WiFi Comp full brkfst and evening hors doeuvres
R Club King
R Club Floor - 1 King - Comp WiFi Comp full brkfst and evening hors doeuvres
Accessible Deluxe King
Handicap Accessible King Bed - Free Wifi Desk - TV HD - Safe - Minibar
Standard Room
Room type assigned upon arrival based upon availability.
Accessible Deluxe Double
Handicap Accessible Deluxe Doube Beds - Free Wifi - Desk - TV HD - Safe - Minibar
Accessible Queen Bed
Handicap Accessible Queen Bed - Free Wifi Desk - TV HD - Safe - Minibar
Bourbon Balcony King
Bourbon Balcony- King Bed - Free WiFi Desk TV HD- safe- minibar
Pool Patio Balcony Double
Premium Double Pool Terrace Balcony -2 Beds Free WiFi-TV HD-safe-minibar-desk
Pool Patio Balcony King
Premium Pool Terrace Balcony -1 King Free WiFi-TV HD-safe-minibar-desk
Deluxe Room Double
2 Dbl Beds- Free WiFi-safe-minibar- TV HD-marble bath-desk

Amenities

  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
Activities
Heated pool
Fitness center or spa
Fitness Center
Casino
Night club
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
ATM/Cash machine
Security
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Gift shop
Audio visual equipment
Conference suite
Parking
Parking
Indoor parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Cordless phone
Safe
AM/FM alarm clock
Desk with lamp
Mini bar
Hairdryer in room
In room movies
Temperature control
Iron

Hotel Map

29.9555 -90.0684
Nearby airports
New Orleans International Airport, (MSY), 16.50, MI, S;
Area description
City Center

Nearby points of interest

  • Preservation Hall: 0.3 mi
  • Bourbon Street: 0.3 mi
  • Jackson Square: 0.3 mi
  • New Orleans Historic Voodoo Museum: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Entergy IMAX Theater: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.6 mi
  • Louisiana State Museum: 0.7 mi
  • Contemporary Arts Center: 0.8 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • American Aquatic Gardens: 0.9 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Preservation Hall: 0.3 mi
  • Bourbon Street: 0.3 mi
  • Jackson Square: 0.3 mi
  • New Orleans Historic Voodoo Museum: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Entergy IMAX Theater: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.6 mi
  • Louisiana State Museum: 0.7 mi
  • Contemporary Arts Center: 0.8 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • American Aquatic Gardens: 0.9 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.5 mi
  • Bywater Historic District: 2.1 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.6 mi
  • New Orleans Museum of Art: 2.6 mi
  • Carousel Gardens: 3.2 mi
  • City Park New Orleans: 3.5 mi
  • Riverbend: 3.7 mi
  • Audubon Zoo: 4.5 mi
  • Lakefront Arena: 5.3 mi

Dining

Restaurant Revolution
A new approach to Cajun and Creole Dining in a five star quality restaurant. Dinner served 6pm-11pm
Desire Oyster Bar
Casual dining. Moderately priced serving 3 meals 7 days. Features generous portions of local favorites. The chargrilled oysters are not to be missed.
PJs Coffee Cafe
Serves locally roasted PJs Coffee and Specialty Drinks- freshly baked items baked by our pastry chef and light lunch items.
Irvin Mayfields Jazz Playhouse
The best jazz club in New Orleans showcases New Orleans greatest Jazz talent and serves your favorite cocktails and appetizers in a luxurious venue on the lobby level of the Royal Sonesta New Orleans.
Room Service
In room dining available 7 days a week 6 am to 11 pm with extended hours during special events

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (289)

Ratings and reviews for Royal Sonesta New Orleans

Overall score

4.3 / 5
5.01.0
289 out of 289
Amenities:
4.2
Cleanliness:
4.6
Hotel staff:
4.5
Comfort:
4.4
Location:
4.8
Value:
4.1

93% would recommend to a friend.

Sort by:
Review of Royal Sonesta New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
New York, NY
Jan 2, 2010

royal sonesta

Interior room was nice and quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of Royal Sonesta New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
Johns Creek, GA
Jan 2, 2010

Wonderful location

A beautiful interior with wonderful courtyard. The staff was courteous and very helpful. I could not find even one complaint, even if I try.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Desire Oyster Bar is above and beyond most hotel restaurants.

Review of Royal Sonesta New Orleans

Reviewer score

5
5.01.0
Anonymous
Business
Tampa, Florida
Dec 30, 2009

Great location and great service

Very efficient and the staff will do anything to please. Good location walking distance from all attractions. Pleanty of good places nearby to eat and shop.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

The hotel is in the middle of the French Quarter.

Review of Royal Sonesta New Orleans

Reviewer score

5
5.01.0
Anonymous
Business
Crowley, LA
Dec 14, 2009

Great accomodations AND great service

As good as it has been...great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Use the concierge he knows best.

Review of Royal Sonesta New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
wpb fl.
Dec 1, 2009

CLEAN, CLASSY, GREAT LOCATION

WONDERFUL

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Royal Sonesta New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
New Rochelle, NY
Nov 16, 2009

Excellent Choice in N'awlins!

First trip to NO. Would stay at Royal Sonesta again. The staff was warm and friendly and helpful. All touring and dining suggestions were top-notch and on the mark. Especially enjoyed half-day city tour with Oswald of Celebration tours. He was so knowledgeable and informative and justifiably proud of his city! Look forward to returning to NO....so much to do, so little time!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

The World War II Museum was super. We spent an entire day there.

Review of Royal Sonesta New Orleans

Reviewer score

3
5.01.0
Anonymous
Business
Houston, TX
Nov 11, 2009

OK, but not what I expected

The lobby of the hotel is gorgeous, rooms not so much. We had a pool view room. The room were really tiny and nothing like you would expect after seeing the lobby. All the furniture in our room was dusty. The room is overly priced for what you get. I don't believe I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Right on Bourbon.

Review of Royal Sonesta New Orleans

Reviewer score

4
5.01.0
Anonymous
Business
Minneapolis
Nov 7, 2009

great hotel, great location

we were in New Orleans for Halloween. This is something you should not miss. The hotel was great and the food and street intertainment was unbelivable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Royal Sonesta New Orleans

Reviewer score

3
5.01.0
Anonymous
Business
Austin, TX
Nov 3, 2009

Royal Sonesta

The room was loud, but that was expected given that it is on Bourbon St. It was a great location if you don't mind the noise. Bring ear plugs. The food you get through room service is cheaper and tastier than in the French Quarter. I'm thinking outsiders infiltrated after Katrina because the food used to be delicious and affordable in the French Quarter. Our phone never worked despite three complaints. The handle to the shower was broken, but still functional. One of our blankets smelled like cigarette smoke so we don't think they washed it. The staff was very friendly. The hotel was beautiful. The beds were only full size, which is terrible for a couple. The prices are crazy high. There is no coffee pot in your room so you have to get dressed and go buy theirs downstairs, which is Starbucks. A grande coffee is $3 and a venti latte is $6.87! You can purchase a room service pot for $6 plus tax for 6 cups. However, there is an automatic gratuity on everything equal to 21%. Yikes! Thus, the coffee is $7.80. You also have to purchase internet service, which is available in your room with your laptop or the television and the business office. I think the cheapest method was your laptop, but I cannot remember. At the business office - If you use the printer its $1 for black or $2 for color printouts for the first 8 pages. I can't remember the amount after that. It's 45 cents/min for the computer with a min. charge of $7. In the end, I didn't mind the noise, but I don't think I will stay here, again. I like free coffee in my room so that I do not have to get dressed. I would think a hotel of this quality and price would offer that when places over $100 cheaper do. I also would like to be able to choose my gratuities especially if they are at 21%. Who came up with 21% instead of 20% anyway?

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

We recommend taking the mule pulled carriages for a tour of the French Quarter. They have small and large carriages so you can choose if you want company or not. Seems like the small one is more fun because you probably can hear better. They pick you up at Decatur St. across the street from Cafe Du Monde (800 Decatur St.). Even greater, you can eat some DELICIOUS beignets before or after you go.

Review of Royal Sonesta New Orleans

Reviewer score

4
5.01.0
RickD
Business
Boulder Colorado
Nov 3, 2009

Great Trip to New Orleans

Nice clean hotel, friendly staff. Enjoyed our trip very much. Definately would stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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