Royal Sonesta New Orleans

The lobby of the hotel is gorgeous, rooms not so much. We had a pool view room. The room were really tiny and nothing like you would expect after seeing the lobby. All the furniture in our room was dusty. The room is overly priced for what you get. I don't believe I would stay there again.

we were in New Orleans for Halloween. This is something you should not miss. The hotel was great and the food and street intertainment was unbelivable.

We were down for Halloween and VooDoo Fest. I always return to the Royal Sonesta. The location is perfect, the staff is wonderful and helpful. The only drawback this trip was that we could smell cigarette smoke from another room in ours. Other than that a great stay.

Nice clean hotel, friendly staff. Enjoyed our trip very much. Definately would stay there again

The room was loud, but that was expected given that it is on Bourbon St. It was a great location if you don't mind the noise. Bring ear plugs. The food you get through room service is cheaper and tastier than in the French Quarter. I'm thinking outsiders infiltrated after Katrina because the food used to be delicious and affordable in the French Quarter. Our phone never worked despite three complaints. The handle to the shower was broken, but still functional. One of our blankets smelled like cigarette smoke so we don't think they washed it. The staff was very friendly. The hotel was beautiful. The beds were only full size, which is terrible for a couple. The prices are crazy high. There is no coffee pot in your room so you have to get dressed and go buy theirs downstairs, which is Starbucks. A grande coffee is $3 and a venti latte is $6.87! You can purchase a room service pot for $6 plus tax for 6 cups. However, there is an automatic gratuity on everything equal to 21%. Yikes! Thus, the coffee is $7.80. You also have to purchase internet service, which is available in your room with your laptop or the television and the business office. I think the cheapest method was your laptop, but I cannot remember. At the business office - If you use the printer its $1 for black or $2 for color printouts for the first 8 pages. I can't remember the amount after that. It's 45 cents/min for the computer with a min. charge of $7. In the end, I didn't mind the noise, but I don't think I will stay here, again. I like free coffee in my room so that I do not have to get dressed. I would think a hotel of this quality and price would offer that when places over $100 cheaper do. I also would like to be able to choose my gratuities especially if they are at 21%. Who came up with 21% instead of 20% anyway?

The royal sonesta is an elegant hotel in the French Quarter. I was disappointed though, that I was not warned on their website that you had to pay extra for parking at $40/day. Or that there was no coffee pot, refrigerator or microwave in the room. The room itself was very nice but I heard every conversation that was going on in the hallway. It was almost as if there was no door into the room, it was that loud. They had an assortment of restaurants/lounges in the hotel, but all were too expensive for my blood. ($6.50 for a beer) The restaurants were right up there with their prices, too. The best thing is that it is in a great location and you don't have to drive to get to most of the places you want to visit.

just what i expected - priced just high enough to keep out the rif raf.

Check-in, check-out, parking, staff were all excellent. The Royal Sonesta is just a beautiful hotel!

wonderful hotel, great time

The hotel is on Bourbon Street in the heart of the French Quarter. This was one of our best vacation experiences ever. We faced Bourbon Street by choice. (We were told at check-in we could change rooms if we wanted to do so -- but it wasn't that noisy, in fact it was fun.) [...], Chief Concierge, made our stay unforgettable -- he remembered our names at our second visit to his desk, he arranged tours, recommended restaurants, etc., he is a great asset to the hotel. The Doormen were extremely personable, the housekeeping staff friendly. The Hotel was spotless, our room was perfect -- the hotel is a gem in the midst of earthy Bourbon Street. A beautiful side entrance to the lobby is available for anyone (families with small children) wishing to avoid 'the street.' Other than Bourbon Street, the French Quarter abounds in shops, restaurants, museums, riverboats, etc. The hotel has a lounge with different and varied entertainment every night. We walked to almost everything or used public transportation. Unforgettable!!