Went to New Orleans with my girlfriend of 2 years and booked travel for 3 nights.. The hotel was great! It has a jazz bar in it which is fantastic, and the oyster bar gives you that NO feel.
The staff was super friendly; we needed our air in the
room adjusted to blow colder air, and it was fixed within 15 minutes of calling!
Since its right on Bourbon Street, it can be LOUD but we booked with that understanding. The hotel provides security, though, so you can't get to the elevators without a key. I really liked that, especially with the insanity taking place outside.
Will definitely, unequivocally be going back.
I would not recommend this hotel for a vacation. Room staff constantly disturb you to clean the room. The hotel is not safe as someone was knocking our door at 2 am in the morning and we had to call the security. The whole trip at new Orleans was
good except for the stay at this hotel. They also have a hidden parking charge of 40 dollars per night. My credit card statement indicated that they have charged me 50 bucks per night. I had to call them to get this corrected.
The conciege level - The R Club.
Amenities-only good because they advertise your personal conceige there 2 days out of 6. When we came and when we left. Room comfort only because a borken shower door, which they fixed when reported and a broken
chair, which I didn't notice until we were leaving(first time sitting in it). Chocolate with bed turn down 2 nights out of 5. It was nice going down the hall in the morning for breakfast but can't get a drink for the hair of the dog.. The bright shining star was Kadija the host of breakfast and nightly cocktails. She was wonderful. It was nice, but not $450. a night nice. Not sure I'll stay there again. The Royal Sonesta is a lovely hotel, R Club needs a little tweaking.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
My favorite bar is French 75. An intimate french bar. They make perfect Corpse Revivers. Very Close to northwest corner of Bienville and Bourbon. Heard the most amazing trombone player and composer, Rick Trolsen, at Snug Harbor, on Frenchman Street. All his original music. Incredible!!! I'd put him in the same category as Miles. A long walk for Bourbon and Bienville. (We're over 60)
We just got back from a terrific stay at the Royal Sonesta on Bourbon Street. The staff members were warm, friendly and incredibly helpful. The location is awesome, we walked everywhere, with great ease (Harrah's, Riverwalk, Cafe Dumonde, Bourbon
House, Brennan's, Galatoines, Acme, on and on).
The restaurants in the area, are the amongst the best in the world.
The entertainment at the Sonesta was fabulous, best heard anywhere in N.O.
The beds were 1st class, pillows too. We elected to have a room in the back, way off Bourbon Street, for quiet rest. Would do the whole trip again, it a heartbeat! You will be happy you stayed here.
Very nice hotel. I only had one bad experince with 3 bellhops. I asked them directions for a place to eat and interuppted their discussion. They one that answered me acted upset that I interuppted them. And they were not busy...just shooting the
bull. Other than that, I will be there again for sure.
Excellent with 1 small exception: we never had bath towels in the room without contacting service. ( 4 days )
Jazz club off lobby is a great benefit to those who don't want to carouse after dinner.
Location is very convenient. Staff is helpful and
Will use Orbitz again.