Royal Sonesta New Orleans

4 stars
View map of 300 Bourbon Street, New Orleans, LA 70130

Hotel Overview

4.3/5

Overall score

94%

Would recommend

Amenities:
4.2
Cleanliness:
4.6
Hotel staff:
4.5
Comfort:
4.4
Location:
4.7
Value:
4.1
A traditional boutique-style hotel, the Royal Sonesta New Orleans opened in 1969 and contains 483 guestrooms, several eateries, tropical courtyards and fountains, and an amazing collection of fine art. The hotel boasts a staggering 7,000 original works throughout the property, including pieces by Andy Warhol, Jan Dibbets and Roy Lichtenstein. The hotel's emphasis on art is part of Sonesta International Hotels Corporation's mission of caring for tradition and communities. The building's facade was designed with an 1830s feel in mind, and the Royal Sonesta sits on "Desire" corner, one of the most photographed spots on the French Quarter. PJ's Coffee, a local favorite for traditional and custom beverages, is located on the first floor.
Key facts
  • 483 guestrooms
  • 35 suites
  • 7 floors
  • Pool
  • Gym
  • 20,000-square-feet of conference/event space
  • Gift shop
  • 5 restaurants
  • Coffee shops
  • Bureau de change and ATM
  • 24-hour desk and business center
  • Pets allowed (under 30 pounds, hotel policy and fees may apply)
Neighborhood
The oldest neighborhood in the city, the French Quarter is a National Historic Landmark. Nestled between Louis Armstrong Park and the banks of the Mississippi River, the area is known for its ornate ironwork, one-way streets - some of which have pedestrian-only sections - and wide array of stellar dining and shopping options. Spirits and jazz music are part of the culture of 'Nawlins,' and visitors can enjoy some of the best sounds the city has to offer at Irvin Mayfield's Jazz Playhouse, while sipping signature cocktails.
Hints and tips
The third floor poolside cabana offers an unparalleled way to enjoy Louisiana's hot summer days, and free sunscreen is provided to every guest.

To experience Bourbon Street without having to weave through crowds, choose a balcony suite for a bird's eye view of the famous party street.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Royal Sonesta New Orleans Rooms

Accessible Premium Double
Accessible Premium Double
Deluxe Room King
Deluxe Room-King Bed Free WiFi-TV HD-safe-minibar-desk
Conti or Bienville Street Balcon
Conti or Bienville Street Balcony King Free Wifi - TV HD - safe - minibar - desk
R Club Double
R Club Floor - 2 Dbl beds - Comp WiFi Comp full brkfst and evening hors doeuvres
R Club King
R Club Floor - 1 King - Comp WiFi Comp full brkfst and evening hors doeuvres
Accessible Deluxe King
Handicap Accessible King Bed - Free Wifi Desk - TV HD - Safe - Minibar
Standard Room
Room type assigned upon arrival based upon availability.
Accessible Deluxe Double
Handicap Accessible Deluxe Doube Beds - Free Wifi - Desk - TV HD - Safe - Minibar
Accessible Queen Bed
Handicap Accessible Queen Bed - Free Wifi Desk - TV HD - Safe - Minibar
Bourbon Balcony King
Bourbon Balcony- King Bed - Free WiFi Desk TV HD- safe- minibar
Pool Patio Balcony Double
Premium Double Pool Terrace Balcony -2 Beds Free WiFi-TV HD-safe-minibar-desk
Pool Patio Balcony King
Premium Pool Terrace Balcony -1 King Free WiFi-TV HD-safe-minibar-desk
Deluxe Room Double
2 Dbl Beds- Free WiFi-safe-minibar- TV HD-marble bath-desk

Amenities

  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
Activities
Heated pool
Fitness center or spa
Fitness Center
Casino
Night club
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
ATM/Cash machine
Security
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Gift shop
Audio visual equipment
Conference suite
Parking
Parking
Indoor parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Cordless phone
Safe
AM/FM alarm clock
Desk with lamp
Mini bar
Hairdryer in room
In room movies
Temperature control
Iron

Hotel Map

29.9555 -90.0684
Nearby airports
New Orleans International Airport, (MSY), 16.50, MI, S;
Area description
City Center

Nearby points of interest

  • Preservation Hall: 0.3 mi
  • Bourbon Street: 0.3 mi
  • Jackson Square: 0.3 mi
  • New Orleans Historic Voodoo Museum: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Entergy IMAX Theater: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.6 mi
  • Louisiana State Museum: 0.7 mi
  • Contemporary Arts Center: 0.8 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • American Aquatic Gardens: 0.9 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Preservation Hall: 0.3 mi
  • Bourbon Street: 0.3 mi
  • Jackson Square: 0.3 mi
  • New Orleans Historic Voodoo Museum: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Entergy IMAX Theater: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.6 mi
  • Louisiana State Museum: 0.7 mi
  • Contemporary Arts Center: 0.8 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • American Aquatic Gardens: 0.9 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.5 mi
  • Bywater Historic District: 2.1 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.6 mi
  • New Orleans Museum of Art: 2.6 mi
  • Carousel Gardens: 3.2 mi
  • City Park New Orleans: 3.5 mi
  • Riverbend: 3.7 mi
  • Audubon Zoo: 4.5 mi
  • Lakefront Arena: 5.3 mi

Dining

Restaurant Revolution
A new approach to Cajun and Creole Dining in a five star quality restaurant. Dinner served 6pm-11pm
Desire Oyster Bar
Casual dining. Moderately priced serving 3 meals 7 days. Features generous portions of local favorites. The chargrilled oysters are not to be missed.
PJs Coffee Cafe
Serves locally roasted PJs Coffee and Specialty Drinks- freshly baked items baked by our pastry chef and light lunch items
Irvin Mayfields Jazz Playhouse
The best jazz club in New Orleans showcases New Orleans greatest Jazz talent and serves your favorite cocktails and appetizers in a luxurious venue on the lobby level of the Royal Sonesta New Orleans.
Room Service
In room dining available 7 days a week 6 am to 11 pm with extended hours during special events

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (337)

Ratings and reviews for Royal Sonesta New Orleans

Overall score

4.3 / 5
5.01.0
337 out of 337
Amenities:
4.2
Cleanliness:
4.6
Hotel staff:
4.5
Comfort:
4.4
Location:
4.7
Value:
4.1

94% would recommend to a friend.

Sort by:
Review of Royal Sonesta New Orleans

Reviewer score

5
5.01.0
Alligator and Turtle
Business
New England
Mar 30, 2012

Bourbon Street on a budget

There were 4 adults. We had one room with a terrace. We all agreed that we had a very nice room at a very reasonable price.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Willie Mae's Scotch House. It has been featured on the food channel. We were all surprised at how good the chicken was. Also, the Court of the Two Sisters on Royal Street was very good. This was not cheap, but certainly worth it. Eating out should be about the quality and experience. They did a good job.

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Review of Royal Sonesta New Orleans

Reviewer score

5
5.01.0
schsieme
Business
Saint Louis MO
Mar 29, 2012

Outstanding

An amazing experience. Every single staff person we encountered was THE BEST. I felt like a Princess from beginning to end.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Royal Sonesta New Orleans

Reviewer score

3
5.01.0
Jet Jock
Business
Central PA
Mar 27, 2012

4 star facility but 2 star room and housekeeping

Hotel was 4 star but the Deluxe King room was no more than 2 1/2 star. The room was damp/humid. One day we had to go out looking for wash cloths and another we ran out of toilet paper. The bath was small with a poorly constructed single vanity and there was a little mold on the tub grout. Clock/radio/mp3 player had the wrong time and no apparent way to change it. The concierge said he would have someone change it, but it never happened. We might return to an upgraded room because the location and hotel appointments were very nice but likely will look for another hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Royal Sonesta New Orleans

Reviewer score

4
5.01.0
Arles
Business
Spring Hill, Florida
Mar 14, 2012

A-ONE

Staying at the Royal Senesta right on Bourbon Street was one of the best ideas I've had in a long time. The hotel was beautiful and right in the heart of the French Quarter. We were able to walk to almost all destinations. Their Sunday Brunch was lovely, and the waite staff was wonderful. Great trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

A must see. The WWII museum cannot be missed.

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Review of Royal Sonesta New Orleans

Reviewer score

5
5.01.0
billy k
Business
Long Island, New York, USA
Mar 3, 2012

not for kids

best hotel on bourbon street. Rooms are great hotel is beautyful. location couldn't be better.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

good places to eat just off bourbon st. Live Music everywhere. This place is not for kids

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Review of Royal Sonesta New Orleans

Reviewer score

4
5.01.0
PrinzD
Business
Detroit, MI, USA
Feb 23, 2012

Royal Sonestra

The staff was excellent. Amenities are so -so. Good location for Mardi Gras; except when arriving or departing due to inability of vehicles to traverse Bourbon Street. Slightly taken aback by $30.00 per night "security" charge that was never mentioned until check out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Numerous excellent eateries in walking distance.

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Review of Royal Sonesta New Orleans

Reviewer score

3
5.01.0
NJ personal traveler
Business
Bridgewater, NJ, USA
Feb 21, 2012

winter getaway

The hotel was very nice except for the small beds in the room. They told us they were queen size but they were actually full size beds. There is no coffee maker in the room. There is a coffee shop in the lobby, however that first cup of coffee while you are still getting ready would be great!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Royal Sonesta New Orleans

Reviewer score

2
5.01.0
carebear15
Business
Decatur ms
Feb 15, 2012

extra charges

The hotel was great. The only problem was that every night between 2 & 3 a.m. my debit card was being charged. the first night it was charged $307.00, the 2nd night it was charged 267.00 and the last night was charged 260.00 and the morning we were checking out I was charged another 681.00. When we asked why they told us it was just conformation charges. There were a total of $1500.00 charges that we did not use!!! It is being refunded back to my card but each transaction has to wait 3 days to come back onto my card. So everyday I have to call the credit card company to make sure they are releasing the transaction back onto my account.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Time-saving tip: Not Applicable

watch your credit card transactions very closely! if I hadn't noticed the transaction coming off of my account I probably would have been out $1500!!!

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Review of Royal Sonesta New Orleans

Reviewer score

5
5.01.0
Desert Dancer
Business
Albuquerque, NM
Feb 14, 2012

True Southern Hospitality!

Great food! Awesome Staff! Very clean. I was hesitant to stay right on Bourbon Street because I thought it might not be "nice" but was really surprised. :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Desire Oyster Bar was very good! Friendly and very good wait staff! :)

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Review of Royal Sonesta New Orleans

Reviewer score

5
5.01.0
Steve and Laura
Business
Chicago
Feb 7, 2012

our honeymoon in New Orleans

It was fantastic! The hussle and bustle of Bourbon St outside, you walk inside the doors of Royal Sonesta to quite and peace. The room was clean and newly remodled the staff was so helpful. Even loaning us an umbrella the last morning during our one and only rainstorm in our 5 day trip. Thank You Royal Sonesta for everything!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Take the Green Line streetcar with an all day pass. On that line you can go to WWII and civil war muesums, the beautiful Garden District and the Layefette Cemetary. All for $3.00 per person plus admission to muesums. At WWII do the package film and tour. Do the film first, narrated by Tom Hanks, fantastic.

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