Nightly rates from $129
Rate based on Check-in: Feb 21, 2012 Check-out: Feb 22, 2012

Residence Inn by Marriott New Orleans Convention Center

3 stars
345 St. Joseph Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
48 reviews
Decent hotel

Overall the room was really nice, we had five people with us the room was almost set up like a two... See full review

  • Young N.O. Traveler
  • Jan 18, 2012
National Championship Trip

The staff was very friendly and helpful. The room was spacious, clean and met our needs. I would... See full review

  • Championship Trip BAMA
  • Jan 11, 2012
The Residence Inn New Orleans Downtown offers the convenience and comfort you need, whether you're planning a short or extended stay. Located in the heart of the Warehouse/Arts District, the Residence Inn provides great service and offers many amenities. Our spacious New Orleans suites feature full kitchens with refrigerators, ranges and microwaves, luxury hotel bedding with piles of pillows and separate work areas. Enjoy a complimentary breakfast buffet while reading your daily newspaper. Take in an afternoon outdoor swim or game at our exclusive Sport Court. Relax while watching TV or accessing the complimentary high-speed Internet in your suite, both wired and wireless. For kids, we are steps away from the Children's Museum, near The Aquarium of the Americas and Insectarium. Conveniently located near the French Quarter, Harrah's Casino and the National World War II Museum, the Residence Inn New Orleans Downtown is the ideal choice when looking for a New Orleans Warehouse District hotel., Guest room and public space renovation January 12, 2012-April 15, 2012. The hotel entrance, check-in and and breakfast areas will be temporarily relocated during this time.

Hotel Map

345 St. Joseph Street, New Orleans, LA 70130

Area served
New orleans, New Orleans
Nearby airports
Louis Armstrong New Orleans International Airport, (MSY), 12.70, W, Mile
Area description
City - Location Type: City

Amenities

  • 24 Hour Front Desk
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Business center
  • Children's Activities
  • City Center
  • Coffee Maker in Room
  • Coffee Shop
  • Connecting Rooms
  • Continental Breakfast
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fitness center
  • Free Newspaper
  • Grab Bars in Bathroom
  • Guest Laundromat
  • Hairdryer in Room
  • Handicapped Rooms/Facilities
  • Health Club
  • High-speed Internet
  • In Room Movies
  • Internet Access
  • Iron
  • Ironing Board
  • Kitchen
  • Laundry/Valet Services
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Pets allowed
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Smoke-free policy
  • Sofa Bed
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • TV
  • TV Remote Control
  • Wake-up Service

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (48)

Ratings and reviews for Residence Inn by Marriott New Orleans Convention Center

Overall score

4 / 5
48 out of 48
Amenities:
4.3
Room cleanliness:
4.4
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.1
Value:
4.3

90% would recommend to a friend.

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Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

3
Young N.O. Traveler
Texas, USA
Jan 18, 2012

Decent hotel

Overall the room was really nice, we had five people with us the room was almost set up like a two bedroom apartment with plenty of space. The one thing that really bothered me about the staff was, when we checked in she asked us how many parking spaces we needed, naturally I said two as we had two cars. So we enjoy our trip, check out the last day, and head back home, about a week later I realize I have a charge on my credit card from the hotel. Turns out parking was $22 a night per car. I was never told this and it didn't say this on the parking stickers. I just don't like being lied to, which is why I could only give this hotel 3 stars.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
3
Money-saving tip: Short walk from hotel

Be very careful of the people working on Bourbon street, very money hungry, don't trust any of them.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

3
14 championships
Alabama
Jan 11, 2012

BCS Championship Game

Great location and very friendly staff just needs updating. Rooms are pretty dated.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
Championship Trip BAMA
Alabama
Jan 11, 2012

National Championship Trip

The staff was very friendly and helpful. The room was spacious, clean and met our needs. I would stay there again. We parked our car and basically walked all over New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: Short walk from hotel

Visit Mulattes. Magazine Pizza delivers or you can walk and pick up your pizza. They are open LATE.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
baptistwoman
Plaquemine, LA, USA
Dec 12, 2011

Family get away

Enjoyed the stay. We were able to walk to where we wanted to go and visit the attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

2
DrJJ
Atlanta, GA
Dec 4, 2011

BED BUGS!

On my first night at the hotel, I found a bug on my pillowcase (rm 175). The next morning I found 2 dark spots on the sheets which made me concerned for bed bugs. I spoke with the front desk person who arranged for an outside company to come in and inspect. I waited in my room until 2pm when the inspector came and found bugs. The hotel offered to have all my clothes cleaned which I accepted, and they moved me into a new room. I only had one change of clothes for the next 24 hrs while the rest of my clothes were being cleaned. The staff were reasonable and quick to respond to the issue but the hotel only gave me $50 off my bill after I requested some sort of compensation for all the trouble I went through. Management never contacted me during my stay or afterwards. The hotel was only concerned about containing the infestation. Beware!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
MaryK
Colorado Springs, CO, USA
Nov 21, 2011

Great staff and lovely courtyard

Convenient to the Convention Center in the heart of the warehouse district. Several nice restaurants nearby, including Emeril's just 2 blocks away. Wonderful front desk staff, rooms comfortable with temperature controls and ceiling fans. Full kitchen--well suited for short or long stay. The courtyard area with swimming pool was a bonus--very nice layout. Would stay here again. Great for couples or families. Breakfast included.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Short walk from hotel

Attached to the Convention Center is the Riverwalk with all kinds of shopping and quick eats.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
WWII enthusiast
Manhattan, KS, USA
Nov 20, 2011

WWII Museum Visit Hotel

Great location for visiting the WWII museum. Friendly staff, good amenities, good breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Sightseeing tip: Short walk from hotel

WWII Museum is right around the corner.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
blues traveler
Silver Spring, MD
Oct 18, 2011

Comfort and convenience

The hotel is located close to the convention center in the warehouse district--very close to excellent restaurants like Cochon and Tommy's, as well as the WWII museum. The block it's on is sort of in transition, but the hotel itself was great. We were there for a Blues festival that was only a few blocks away. Our room was spacious, comfortable and well equipped. We did have a problem with the ice maker in our fridge, so they brought us a bag of ice--very nice. We enjoyed the lovely courtyard, pool and hot tub, often taking our breakfast outside.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short walk from hotel

Check out the Happy Hour at the the American Sector at the WWII museum. Draft beers for $2.50, rail drinks for $3.50 and best of all sliders and meat pies for $.75 each.

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

5
NOLA Vacationer
Pennsylvania, USA
Oct 11, 2011

Great fun in NOLA

The Residence Marriott in the Warehouse area of NOLA is a great vacation stay for couples or families wanting to relax in comfort and enjoy the sights in NOLA. The rooms are spacious with a kitchenette, living area, sleeping area, dressing area and bathroom. Clean and relaxing pool/spa, tennis courts and outdoor patio area. Our suite was very comfortable, clean and affordable. Within walking distance of the streetcar line, the Frence Quarter, the Riverwalk, and many fine restaurants. We walked to the ferry which was a free pedestrian ride to the Gretna Jazz Festival. We will definitely book this hotel on our next visit to NOLA!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Great Cajun music and Cajun food!

Review of Residence Inn by Marriott New Orleans Convention Center

Reviewer score

4
presti
Verona, WI 53593, USA
Oct 3, 2011

great guys trip awawy!

everything was very comfortable. everything we had to do was within 8 blocks of walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

they have an excellent blackend ribeye at one location and a very good stuffed shrimp at another location besides all the great gumbo and other cajon foods.

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