Place D'Armes French Quarter

Friendly staff, Helpful(direction etc). Good location "Very Happy"

Nice and modest hotel with clean rooms and helpful staff.

We have been to New Orleans 5 times and this was our best trip ever. We enjoyed quiet time in the court yard at the Place De Arms, concert at St. Louis Cathedral, shopping on Magazine Street, riding the St. Charles street car to the end of the line and back. I hesitate to mention this because it is a little known secret! We took the ferry to Algiers Point and ate lunch at the Toute Suite Cafe and walked the historic district. It was a wonderful experience. Aout the hotel staff. From the time we arrived (garage parking staff) until we left, everyone was friendly and professional.

Extremely long walk from the elevator to our hotel room. The room was very nice and we liked our view of the pool. Location of the hotel is excellent.

Beautiful and serene landscaping. Quiet and lush courtyard. Very clean. The entire staff were extremely helpful and friendly. Too cool for pool. Located in Jackson Square-close to everything and down the block from Cafe duMont--yummo!!!

The location of the hotel was the best for anyone interested in staying in the French Quarter. The hotel staff was very friendly and extremely helpful. The rooms were clean and serviced well by housekeeping. The only issue was that you could hear noise from rooms next to you and particularly above. It wasn't bad enough to keep you awake, but if you were awake, you could hear it very plainly. Other than that, the overall experience was great. If we get a chance to return, we would definitely use this hotel again.

My partner and I stayed here the night before we flew out of NOLA. We arrived very early (9 a.m.), knowing that we would have to wait until the afternoon to check in. The morning staff was helpful and friendly and checked our bags, promising to have the room ready in a few hours--ahead of their regular check-in time--which we thought was nice. However, when we checked back around 1:00 pm, they had not cleaned any of the rooms on our floor yet and seemed annoyed that we came back to take them up on their offer to check in early. I reserved a "Deluxe" room which was supposed to overlook the cortyard and have a Queen bed. When we finally did get to check in (around 5 p.m.) we ended up with a dirty room in the corner of the 4th floor, right across from the elevator. The bathroom smelled bad, the faucet fell apart when we used it, and the shower needed a new shower head and a good scrub. To boot, the room was incredibly hot and the fan did not work. The night staff and the staff the next morning seemed annoyed at our questions regarding restaraunts and getting a taxi to the airport. The next morning,the woman at the front desk actually refused to give me a printout of our charges for the room for the night. I was very unhappy with this hotel and would not stay here again. I was drawn in by the promise of it being steps from the Cathedral, but truly, it would have been better to stay elsewhere and walk. I do not consider myself very "picky" about acommodations, but this hotel was a MAJOR disappointment for the money.

First of all, we loved the staff! They are friendly and very helpful! The location was perfect, 2 blocks to Cafe DuMonde and Jackson square, and 2 blocks the opposite direction to Bourbon Street. The staff told me about a great grocery store the next street over that was very handy, fruit,liquior, anything you need. (It is suprising how nice that is) I have been to New Orleans 5 times and I will never stay anywhere else!

This was the tail end of a business trip and wanted to stay somewhere with character on my last night. well, be careful what you ask for! here are the positves: the hotel is in an ideal location in the french quarter the staff was friendly & helpful (NOT HOUSEKEEPING) courtyard was beautiful and private free WIFI (however painfully slow) here come the negatives: room 202 room was super outdated and overpatterned horrible "water hose" like water pressure door lock jammed and locked us in for a while no real windows/don't open/and look like the ones in amityville horror HORRIBLE smelling room-burnt shrimp or hair? yeah..bad hammock like bed noisy room-garbage trucks are right outside your window at 4am! housekeeping at 8:45 am literally YELLING in the hallway and dropping glass and all kinds of stuff all over the floors. what part of "do not disturb" did you not get? can you not do your job without yelling to the other maids every 2 sec? in summary, although the rest of the hotel in the courtyard area looked charming..room 202 was awful. I've stayed at motel 6s for cheaper and better beds. I wonder how the other rooms in the back of the hotel look? In all honesty, I don't think i'll be back to confirm this. So, if you do plan on staying here, make sure you ask for a room in THE BACK THROUGH THE COURTYARD! the rooms in the building closest to St. Ann street are horrible.

Overall excellent experience. The bathrooms are a little small and fixtures need to be updated, but not bad enough to deter.