$169 Avg/night
Rate and special offer based on Check-in: May 27, 2013 Check-out: May 28, 2013

JW Marriott New Orleans

4 stars
614 Canal Street, 614 CANAL STREET, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.2
out of 5
117 reviews
Best Marriott Hotel

My family and I enjoyed our stay at this hotel. The staff was top notch. All staff members had... See full review

  • ReeneeJack
  • Apr 1, 2013
Perfect getaway weekend

Perfect location within walking distance to everything. Very friendly and hard working staff.... See full review

  • Double Dee's
  • Mar 30, 2013
French Quarter hotel on historic street with contemporary flair

Guests of the JW Marriott New Orleans enjoy the comforts of an international chain with the convenience of a stylish French Quarter location. The hotel has a spa, gym and steakhouse, and the fun and excitement of New Orleans are outside the bright and inviting lobby. The hotel is on historic Canal Street.  A boardroom, ballroom and meeting space can accommodate 750 people.

Highlights

  • Serenity Spa offers massage, nail and skin care
  • Outdoor pool
  • Smoke-free
Rooms

All 487 rooms and suites provide luxury linens and classic, contemporary hotel decor. Beds with white bedspreads provide a clean, crisp look. Marble baths have makeup mirrors, robes and hair dryers. All rooms offer an honor bar, iron and ironing board, coffee maker, free bottled water, hairdryer, two phones each with two lines and voicemail, high-speed Internet access (fees apply), 26-inch TV, radio with iPod charger and CD stereo. Concierge rooms on the upper floors have access to lounge service that includes complimentary breakfast, hors d'oeuvres, cocktails and soft drinks, Monday through Thursday only.

Features

Introducing the all-new Canal Street Grill; a sophisticated yet comfortable atmosphere serving American cuisine where you'll find vibrant tastes to satisfy every palette. The lobby lounge has free Wi-Fi. Serenity Spa offers manicures, pedicures, facials and massage service, and a small fitness center boasts cardio equipment and free weights. Valet parking is available (fees apply).

Transportation
  • Louis Armstrong New Orleans International Airport
Attractions
  • French Quarter
  • Riverwalk
  • Bourbon Street
  • Riverwalk
  • Shops at Canal Place
  • Royal Street antiques and art galleries
Business
  • 19,000 square feet of adaptable meeting space including outdoor venues
  • Ballroom seating for 750
  • Event manager service
  • Wi-Fi in public areas, flat fee for in-room Wi-Fi

Amenities

  • High-speed internet
  • Outdoor pool
  • Smoke-free policy
General
Air conditioned
Smoke-free policy
Elevators
Ice machine
Activities
Outdoor pool
Fitness center or spa
Health club
Exercise gym
Tennis
Water skiing
Horseback riding
Scuba diving
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Maid service
Laundry service
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
Safe deposit box
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Bathroom telephone
Cribs available
In room movies
Temperature control
Iron
Ironing board
Bath tub

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Reviewer score 4.1 out of 5

Hotel Map

29.9526 -90.0685
Area served
Canal Street
Nearby airports
Louis Armstrong New Orleans International Airport, (MSY), 16.00, MI, SE;
Area description
City Center, Location Type: City

Nearby points of interest

  • New Orleans School of Glass Works: 0.3 mi
  • Musee Conti Wax Museum: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Entergy IMAX Theater: 0.4 mi
  • Aquarium of The Americas: 0.4 mi
  • Riverwalk Marketplace: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Jackson Square: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Storyville: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Contemporary Arts Center: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans School of Glass Works: 0.3 mi
  • Musee Conti Wax Museum: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Entergy IMAX Theater: 0.4 mi
  • Aquarium of The Americas: 0.4 mi
  • Riverwalk Marketplace: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Jackson Square: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Storyville: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Contemporary Arts Center: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.3 mi
  • East Tennessee Historical Center: 1.5 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.8 mi
  • Amistad Research Center: 3.1 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.7 mi
  • State Capital Publishing Museum: 4 mi
  • Audubon Zoo: 4.4 mi
  • Six Flags New Orleans: 10.4 mi

Dining

Canal Street Grill
Introducing the all-new Canal Street Grill; a sophisticated yet comfortable atmosphere where you’ll find vibrant tastes to satisfy every palette.
Lobby Lounge
Join us for cocktails and free Wi-Fi at the perfect place to meet for a casual drink. Our lounge offers guests a relaxed, upscale experience and provides the perfect New Orleans restaurant alternative with its select dining menu.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (117)

Ratings and reviews for JW Marriott New Orleans

Overall score

4.2 / 5
117 out of 117
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.6
Location:
4.8
Value:
4.2

95% would recommend to a friend.

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Review this hotel
Review of JW Marriott New Orleans

Reviewer score

4
Anonymous
Chattanooga TN
Nov 16, 2009

My first New Orleans trip

excellent location with good service. We felt pampered during our stay. Only minor problem was small amount of counter space in bathroom. Otherwise the room was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of JW Marriott New Orleans

Reviewer score

4
Anonymous
Virginia
Nov 17, 2009

Marrriott Hotel stay

Great location and beautiful hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of JW Marriott New Orleans

Reviewer score

4
Two day trip
Vancouver, WA
Nov 23, 2009

Perfect location

The hotel was exceptional. There was an entrance in the back of the building for the car which was whisked away and parked inside at $ 30 per night! Beautiful room on the 24th floor. Wonderful room. we walked 1-2 blocks to bourbon street at night & felt very safe. There are stores across the street for alcohol and fast food also across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Review of JW Marriott New Orleans

Reviewer score

4
TravelsLike007
Los Angeles, CA
Dec 21, 2009

Great Customer Service

I'm no stranger to visiting New Orleans. During my stay, I experienced an unfortunate mishap - the smoke detector in my room malfunctioned in the middle of the night. Talk about a rude awakening. The hotel staff was very apologetic for the mishap and upgraded me to a larger room to make up for it - as they should have. It sure is nice when they do the right thing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Mena's Palace may close early, but for a quick lunch you can't beat the combo of down home hospitality combined with cheap delicious eats.

Review of JW Marriott New Orleans

Reviewer score

4
Anonymous
Mississippi
Jan 1, 2010

great place

Nice quiet Christmas holiday. The room was very nice and the view was great from the 24th floor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of JW Marriott New Orleans

Reviewer score

4
MD Girl
Washington, DC
Jan 5, 2010

Fun week in NOLA

My boyfriend and I traveled to New Orleans for a fun vacation between Christmas and New Years. We were looking for a little of everything, nightlife, good food and some sight-seeing. The location was perfect. It was within walking distance to the French Quarter and the Street Car stop was less than a block away, making a side trip to the Audubon Zoo or the mansions very easy. We arrived around 10 am and were planning on dropping off our bags and exploring the city before being able to check-in several hours later. When we arrived at the hotel, we were able to check-in then, which was amazing. We still explored a little and got lunch, but not having to wait until 3 made the day much more enjoyable. My main complaints about the hotel was that it was loud. I could hear loud people walking past our door and the ventilation system made weird noises at times. The room was kind of small, but the bed was comfortable and I really enjoyed the robe. The fitness center was nice, although fairly basic and unfortunately it was too chilly to use the outdoor pool. There aren't any cheap dining options in the hotel, although there is a coffee shop next door and several more restaurants and cafes within walking distance. All in all, it was a decent hotel, although nothing extremely special. I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Dining tip: Long walk from hotel

Go to Port of Call on Esplanade for burgers. It was the best cheeseburger I've ever had and would go back to New Orleans just for that!

Review of JW Marriott New Orleans

Reviewer score

4
I'm all about easy
Dallas, TX
Jan 13, 2010

Good location

The location was great. Walking distance to the French Quarter. From our room, we could even read the street sign "Bourbon Street".We did not get the free breakfast buffet as mentioned by [...] while making reservations. When we talked to the hotel staff, they said we were not on the "list" for the breakfast buffet. However, the staff said they would honor our request if the [...] confirmation mentioned breakfast buffet.When I checked the confirmation, to my dismay, there was no mention of the breakfast buffet.In the future I'll make sure whatever promotion shows up wile making a reservation also shows up on my confirmatory e-mail. Other than the breakfast snafu, our trip was very pleasurable. If you drive your own car, prepare to fork out $ 35.00/day for parking at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Review of JW Marriott New Orleans

Reviewer score

4
Anonymous
Columbus, Ohio
Feb 16, 2010

A shiney spot in a dirty town

Well it was Mardi Gras'. And they did it well. Took care of everything during a time of extreem crazyness. Becareful, because of the parades, you sometimes can get caught on the other side of the street and have to party until the parades pass and reopen Canal St. The rooms are a little noisy if you have bad neighbors, but the hotel was overall great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

You're right on the edge of the French Quarter. You can get there quick, but can also get out when you've had enough.

Review of JW Marriott New Orleans

Reviewer score

4
None apply
Arlington, texas
Mar 22, 2010

Great location withinb walking distance

Good location

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of JW Marriott New Orleans

Reviewer score

4
bighouse
Nashville, TN
Apr 19, 2010

weekend in the big easy

Weekend getaway in New Orleans. Room was nice, bathroom was very small. There was a large group of college students in the hotel, thus noisy very late at night. Hotel was convenient to the Quarter. Food prices at the hotel were very high as well as internet acess $15/day

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Shopping tip: Short walk from hotel

Royal Street offered the best shopping that was not of the typical tourist New Orleans type.

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