Hyatt Regency New Orleans

The hotel was very nice and clean. The problem was the location at least a 15 minute walk to the trolley. I would stay at this hotel again.

the hotel was beautiful. they let us choose the floor and view we wanted upon checking in. service was very slow. it took them over an hour to bring fresh towels to the room. it took them 15-20 minutes to bring my car around from valet. and since our hotel was on a parade route, we didnt have access to our car for a few hours every day. the bellhops took over 45 minutes to come to our room to get our bags from the 18th floor, so we eventually just took them down on our own. the water was very oily when showering. i felt like i still had soap on my body and shampoo in my hair. i don't know what it was, but the other 5 ppl i went with said the same thing about the water. overall, i would stay at the hyatt again, just not during mardi gras. it was very busy and very crowded and as a result, the service was slower than expected.

This newly renovated hotel is beautiful and exceeded my expectations. The staff are exceptionally helpful. The location is great i.e., about 3-5 blocks to the French Quarter and easy access to the highways.The only shortcoming for me was no coffee maker in the room but there is a Starbucks on the premises!

The hotel was phenomenal. A beautiful hotel with very nice rooms and very friendly staff. My only issue was that I was there for a conference, and the conference room layout as well as the elevator setup was a bit confusing. However, once figured out, the elevators are actually far more efficient than typical elevators. Overall, the experience was fantastic.

Very impressive hotel layout with multiple level lobby and central atrium. We had a room on a high floor with a great view of the city. Much enjoyed!

This hotel was quite lovely! I got the regency club package and it was worth it. The lobby on the top floor is nice with a wonderful view and a work out area. Our room was on the 26th floor overlooking the bridge and I suggest going for the bridge view when they give you the choice. The hotel was very clean, the staff was very nice and helpful. The restaurants looked nice but I didn't have enough time to check them all out. The room service was wonderful, the food was delicious. Checking in and out was very easy. The only downside was that I payed for the premium internet service, the Netflix was pretty unwatchable because it got choppy and lagged a lot about a minute in. I tried to use Amazon for watching movies but the correct plugins weren't installed on the TV so I just whipped out the laptop. Everything else was wonderful and I will stay here again next time I'm in NOLA!

I had a remarkable experiance at the Hyatt. My husband and i did encounter a problem with valet but the manager was able to get a another means of transportation and our vehical was repaired. I did appreciate there courteous service. The resturants were great. I truley enjoyed the chocolat buffet!!!!

We enjoyed our stay at this hotel. The staff were extremely helpful and seemed to be in good spirits at all times. The room was very quiet and not too small and cramped. We found the location to be good as it was near enough to everything but far enough away to avoid the crowds and noise of the really busy areas.

Spent one night in room 2352 with a Dome view (fantastic view). The room did not have a single drawer to unpack into! The room came with a single queen bed and my wife offered that perhaps this configuration and our one night stay was why we got a room like this. Friends with two beds actually had a small chest of three drawers. I still wasn't happy that my change of clothes was relegated to the suitcase or the top of the safe. Toilet seat was tipped back toward the tank instead of being level creating a challenge getting off and the reach across to the toilet paper was easily 36 inches. Friends room (964) was okay.

nice place, will come back. It was good to see New Oleans and all the site for the Essence festival