$129 Avg/night
Rate and special offer based on Check-in: Dec 24, 2014 Check-out: Dec 25, 2014

Hotel New Orleans Downtown

3 stars
333 Poydras Street, 333 Poydras Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
3.7
out of 5
77 reviews
Modern comfort

Staff was perfect. Location is awesome. Decor and amenities are great! See full review

  • Stephmarco
  • Feb 10, 2014
Nice people

Staff were great , fast service , & very polite . Best bartenders ever food was wonderful !!!! See full review

  • Mookmook
  • Aug 25, 2014
Luxury and style at this convenient downtown New Orleans boutique hotel

The chic and contemporary Hotel New Orleans Downtown hotel oozes style with bold colors, sleek decor, signature amenities and services. On-site entertainment includes Whiskey Blue, named one of the best new bars in New Orleans by Gambit newspaper, and the Southern comfort food restaurant Zoe. The Hotel New Orleans Downtown is conveniently located near Harrah's Casino and major New Orleans destinations. Special perks include complimentary drop-off service in an Acura within a six-mile radius and a rooftop pool with private cabanas (fees apply).

Highlights
  • Rooftop pool with TV-equipped cabanas (fees apply)
  • Complimentary drop-off service in an Acura within a six-mile radius
  • Complimentary 24-hour fitness center
  • Pet policy (fees apply)
Rooms

Each of the 410 rooms and suites at Hotel New Orleans Downtown include pillow-top beds, 350-thread count linens, hypoallergenic feather pillows and down duvets. Rooms are generously outfitted with a box full of food treats, work station with Wi-Fi (fees apply), a Tivoli alarm clock radio with iPod docking, 32-inch TV, safe deposit box, iron/ironing board, hairdryer, and Bliss toiletries. Suites offer an extra powder room, additional living space and electronic extras such as 42-inch plasma televisions, DVD player, fax, copier and upgraded toiletries.  The 16th floor Wow suite boasts an oval Jacuzzi. Tea/coffee maker are available on request.

Features

The lobby-level Living Room is a gathering place for drinks, board games, a good book and free Wi-Fi. New Orleans Restaurant serves authentic New Orleans cuisines in a posh setting, while Zoe offers a contemporary take on Southern comfort food or breakfast, lunch and dinner. Guests work out at the fitness center and take a swim in the outdoor rooftop pool. Ask the concierge about the Acura Experience, a complimentary lift to local destinations. Valet parking, luggage storage, and dry cleaning are available.

Transportation
  • Riverfront street car nearby
  • Louis Armstrong International Airport (15 miles)
Attractions
  • Harrah's Casino
  • Warehouse District
  • Riverwalk
  • Jax Brewery
  • French Quarter
Business
  • 13 meeting rooms with state of the art audio-visual equipment
  • Free Wi-Fi in hotel's Living Room lounge
  • Business center (fees apply)
Policies and fees
  • The hotel is undergoing a $29 USD million transformation until winter 2014 as a preparation to unveil the NEW Le Meridien New Orleans.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Hotel New Orleans Downtown also booked these hotels.

Reviewer score 4.5 out of 5
Reviewer score 4.0 out of 5
Reviewer score 3.1 out of 5

Hotel New Orleans Downtown Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
In-Room Safe
Porters
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
Hairdryer in room
Cribs available
Iron
Smoke detectors

Nearby points of interest

  • New Orleans School of Glass Works: 0 mi
  • Outlet Collection at the Riverwalk: 0.2 mi
  • Entergy IMAX Theater: 0.2 mi
  • Aquarium of The Americas: 0.2 mi
  • Louisiana State Museum: 0.3 mi
  • Contemporary Arts Center: 0.4 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.7 mi
  • Bourbon Street: 0.7 mi
  • New Orleans Historic Voodoo Museum: 0.8 mi
  • Mercedes Benz Superdome: 0.9 mi
  • Mercedes-Benz Superdome: 0.9 mi
  • New Orleans Arena: 0.9 mi
  • Port of New Orleans: 1 mi
  • Algiers Point: 1 mi
  • New Orleans School of Glass Works: 0 mi
  • Outlet Collection at the Riverwalk: 0.2 mi
  • Entergy IMAX Theater: 0.2 mi
  • Aquarium of The Americas: 0.2 mi
  • Louisiana State Museum: 0.3 mi
  • Contemporary Arts Center: 0.4 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.7 mi
  • Bourbon Street: 0.7 mi
  • New Orleans Historic Voodoo Museum: 0.8 mi
  • Mercedes Benz Superdome: 0.9 mi
  • Mercedes-Benz Superdome: 0.9 mi
  • New Orleans Arena: 0.9 mi
  • Port of New Orleans: 1 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.2 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 3.1 mi
  • New Orleans Museum of Art: 3.1 mi
  • Carousel Gardens: 3.6 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 4 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.7 mi

Dining

Martini Bar
Innovative cocktails and classic New Orleans-inspired libations are complemented by flavourful light fare. Martini Bar’s contemporary lounge furniture encourages conversation and socialising. Complimentary coffee is available daily from 4am to 10am.
Zoë
Drawing on the Gulf Coast’s diverse flavours and indigenous ingredients, Zoë offers a delicious menu of tapas fusion. Small plates and big dishes span a diverse range of local and international tastes.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (77)

Ratings and reviews for Hotel New Orleans Downtown

Overall score

3.7 / 5
5.01.0
77 out of 77
Amenities:
3.6
Room cleanliness:
3.7
Hotel staff:
4.2
Room comfort:
3.8
Location:
4.2
Value:
3.6

78% would recommend to a friend.

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Review of Hotel New Orleans Downtown

Reviewer score

4
5.01.0
Mookmook
Business
New Orleans
Aug 25, 2014

Nice people

Staff were great , fast service , & very polite . Best bartenders ever food was wonderful !!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Hotel New Orleans Downtown

Reviewer score

4
5.01.0
DROPDAP VACAY
Business
New Orleans
Aug 19, 2014

WonderFul

No problems courteous staff clean rooms... and the Sunday day party was an event

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel New Orleans Downtown

Reviewer score

3
5.01.0
TravelerOnBoard
Business
Colorado
Jun 16, 2014

Good location, needs more attention to detail

The 'W' brand didn't live up to expectations at this location. Front desk staff wasn't overly friendly and numerous times seemed annoyed at helping guests. Concierge was missing two nights during peak dinner reservation times in the afternoon. Complimentary coffee in the morning was gone quickly and no refills arrived all three days of our stay, plus the area was a mess with coffee spills and sugar/ stir wrappers. Room service took forever and there were no towels at the pool for almost the entire afternoon. Bell Service was great; friendly during in and our of hotel, very informative and helpful. Rooms were very comfortable, décor was very nice and products were great. Staff issues were the key problems.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Make sure you receive up to date information on the St. Charles Trolley to the Garden district before you go. The tracks were being worked on when we were there and we had to get off and get on a bus less than a few miles from the pick-up at Canal St. Very frustrating that there were no signs or information about this for going into the garden district.

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Review of Hotel New Orleans Downtown

Reviewer score

4
5.01.0
Divatara
Business
minneapolis, mn
May 6, 2014

W in New Orleans

Overall our experience was pretty good. It was the weekend of the Jazz Featival so tath may have explained why housekeeping was so far behind. They did not clean our room until 5-6 PM and we often just said, nevermnd just gove us clean towels. Other than that teh staff was good and the location is fantastic being close to the French Quater and teh attrateions in the Warehouse districit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

1 hour carrage ride with John and his mule Shine was the hight of our trip. It is well worth the price. John is well versed in New Orleans history.

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Review of Hotel New Orleans Downtown

Reviewer score

5
5.01.0
Stephmarco
Business
New Orleans
Feb 10, 2014

Modern comfort

Staff was perfect. Location is awesome. Decor and amenities are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Restaurant and bar are awesome!

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Review of Hotel New Orleans Downtown

Reviewer score

4
5.01.0
Biz Tripping
Business
North Hollywood
Feb 1, 2014

2 W Hotels 1 City

I'm glad that the other W is close by, because my team was at the other one and i accidentally booked the wrong W. Whew! other than that, its next door to Mother's Restaurant and that was where I needed to EAT! Legendary kitchen!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Hotel New Orleans Downtown

Reviewer score

1
5.01.0
Georgr
Business
Mexico
Jan 9, 2014

Not Good

Terrible, it was dirty, with rust in the badroom. Very bad bed, couldnt rest.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hotel New Orleans Downtown

Reviewer score

3
5.01.0
JKlovesNOLA
Business
Los Angeles, CA
Dec 26, 2013

Good location, great staff, unsatisfactory room features

We were greeted by wonderful staff at the W and checked in without any problems. We started having difficulties after the first night. [1] every time we finished showering, the shower head would keep running with water for several minutes, stop, then re-run. [2] the toilet overflowed and flooded half of the room. The staff checked us into another room and I noticed that the new room's carpet also had many stains on it (as if there had been another bathroom flooding issue). [3] only the audio worked on the TV in the second room, but no images. Overall, I liked the hotel's location and the staff members' excellent service, but the plumbing, carpet, and TV need attention.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Walk to Mother's Restaurant which is only a minute away. They have AMAZING food.

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Review of Hotel New Orleans Downtown

Reviewer score

4
5.01.0
ChangementMC
Business
Miami
Oct 19, 2013

W New Orleans

If you love Mother's the restaurant it's the place to stay! In 2 minutes, you can get awesome food !!!! The staff is very nice and helpful. Good hotel !

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Hotel New Orleans Downtown

Reviewer score

3
5.01.0
Guntherman
Business
NY, NY
Oct 16, 2013

W Experience

I have stayed at a few W Hotels and this one was by far the worse. Not clean, and not really friendly. No one asked how our stay was. Ate breakfast one morning and asked the waitress about a meal. Her response was...oh it's really bland. I would not recommend it at all. Just over all not a pleasant experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Jazz was wonderful!

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