$127 Avg/night
Rate and special offer based on Check-in: Dec 15, 2014 Check-out: Dec 17, 2014

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 Canal St. @ Bourbon, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
321 reviews
Great Hotel

Hotel is great! Great location, room was comfortable, all the extras were great. The staff could... See full review

  • Irwin R. Fletcher
  • Oct 10, 2014
4 night vacation

Excellent location at corner of Canal & Bourbon Streets! Could walk in the French Quarter & take... See full review

  • AddySG
  • Sep 27, 2014
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.
  • Bourbon House Restaurant will be closed from 29 Nov to 01 Dec 2014. During this period, breakfast will be served through in-room dining. Restaurant will re-open on 02 Dec 2014 for lunch.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (321)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

3.9 / 5
5.01.0
43 out of 321
Amenities:
3.8
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.7
Value:
4

84% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Danny DD
Business
Richmond, VA
Sep 8, 2014

Great Trip

The hotel was awesome! Great location and a very friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Searcy
Business
Texas
Aug 17, 2014

Family Vacation

Have stayed at this hotel several times, great location to all attractions, nice,comfortable rooms, good food, staff go above and beyond to help guests.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Travelmomma
Business
Mobile, AL, USA
Aug 2, 2014

Short trip to new orleans

My family and i visited new orleans. We pull up and the valet has a taxi pull up next to the drivers side and i was stuck in my car for fifteen minutes. It is a non smoking facitlity, the have a balcony on the second floor so you can smoke, but after you go drinking and come back to the hotel at 3 am the balcony is locked and the only way to smoke is going through the front door, where you are harrassed by people while you are trying to get your last nicotene fix before bed. I was not impressed with the bathrooms or the room itself. It was super hard to close our door. It kept getting stuck to the floor

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Right off bourbon street

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

1
5.01.0
D Renee
Business
Gulf Breeze, Fl
Jun 10, 2014

Was very disappointed with this Crowne!!!!

The valet staff was the most polite at the hotel. The air conditioners in the room were not working well. We had to move rooms. The front desk staff was rude!! The management was not helpful. I chose the Astor Crowne Plaza for a mother daughter weekend and could not believe the poor service and condition of the hotel. I would not recommend this hotel for anyone accustomed to staying at a nice hotel with great service. The only plus was the location but in New Orleans there are plenty of nice hotels with great locations.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Palace Cafe is a few steps away from the front door of the hotel. The food and service there was fantastic. Make plans to have jazz brunch on Sunday!

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
hottlava
Business
Columbus, Oh
Jun 3, 2014

great location

Air conditioning went out overnight, they worked fast to get it restored and offered a discount on our nights stay,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
nursk1211
Business
baton rouge, la
Feb 27, 2014

..

we enjoyed our stay at the astor crown plaza even though we we not in a room much

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Doctor Dave
Business
New Orleans,LA
May 20, 2013

Graduation Weekend

Centrally located for Tulane Graduation. Canal St has a high traffic volume but the valet service goes above and beyond to respond to your call. Staff is very courteous and helpful. We were on the second floor and the road noise was loud. An upper floor would reduce the noise.Beds were very comfortable. Food and beverages were excellent and consistent with New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

2
5.01.0
darmarisa
Business
New Jersey
May 13, 2013

Disappointimg

Attended a wedding in New Orleans. Beds were not comfortable, bedding were stiff, felt like we were in a tunnel, the coffee pot was in the bathroom which was strange and halls were like mazes. Staff was very very nice. Couldn't sleep because of all the noise even though they supplied us with ear plugs.Would not return if I had the opportunity to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Lilyannmay
Business
West palm beach florida
Mar 18, 2013

Close to everything we wanted!

Very accommodating staff. We were able to check in early( 2 pm instead of 4 pm) and check out late ( 2 pm instead of 11 am) to fit our flight schedule . Their restaurant had some awesome food.everywhere we wanted to see and visit is just either a few blocks away or right down the alley.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Chalres 54
Business
Baton Rouge, LA
Feb 17, 2013

Family Night

Great location and staff. Parking is a challenge. Room was good but AC was not working well. We have stayed here many times and I do still reccomend it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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