$111 Avg/night
Rate and special offer based on Check-in: Aug 17, 2014 Check-out: Aug 18, 2014

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 CANAL STREET @ BOURBON, NEW ORLEANS, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
472 reviews
Fantastic weekend in New Orleans, LA !

Everything was the best! Also, hotel was in walking area to the events in New Orleans. Had a great... See full review

  • GRTT
  • Jun 11, 2014
Great place in the French Quarter

Very nice, clean , comfortable hotel in the perfect location! See full review

  • bhsickler
  • Apr 4, 2014
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, free Wi-Fi (fees may apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.

  • The pool and fitness centre will be closed from 6-10 August 2014.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

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Hotel Map

29.9535 -90.0694
Nearby airports
New Orleans Lakefront Airport, (NEW), 12.00, MI, SW; Louis Armstrong International Airport, (MSY), 16.00, MI, SE;
Area description
Downtown, downtown

Nearby points of interest

  • Musee Conti Wax Museum: 0.2 mi
  • Crescent City Brewhouse: 0.3 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Storyville: 0.5 mi
  • Riverwalk Marketplace: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.7 mi
  • Musee Conti Wax Museum: 0.2 mi
  • Crescent City Brewhouse: 0.3 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Storyville: 0.5 mi
  • Riverwalk Marketplace: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • East Tennessee Historical Center: 1.5 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Amistad Research Center: 3.1 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • State Capital Publishing Museum: 3.9 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi
  • Six Flags New Orleans: 10.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (472)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

3.9 / 5
5.01.0
62 out of 472
Amenities:
3.9
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.7
Value:
4

85% would recommend to a friend.

Sort by:
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

1
5.01.0
D Renee
Gulf Breeze, Fl
Jun 10, 2014

Was very disappointed with this Crowne!!!!

The valet staff was the most polite at the hotel. The air conditioners in the room were not working well. We had to move rooms. The front desk staff was rude!! The management was not helpful. I chose the Astor Crowne Plaza for a mother daughter weekend and could not believe the poor service and condition of the hotel. I would not recommend this hotel for anyone accustomed to staying at a nice hotel with great service. The only plus was the location but in New Orleans there are plenty of nice hotels with great locations.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Dining tip: Short walk from hotel

Palace Cafe is a few steps away from the front door of the hotel. The food and service there was fantastic. Make plans to have jazz brunch on Sunday!

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
hottlava
Columbus, Oh
Jun 3, 2014

great location

Air conditioning went out overnight, they worked fast to get it restored and offered a discount on our nights stay,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
nursk1211
baton rouge, la
Feb 27, 2014

..

we enjoyed our stay at the astor crown plaza even though we we not in a room much

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Doctor Dave
New Orleans,LA
May 20, 2013

Graduation Weekend

Centrally located for Tulane Graduation. Canal St has a high traffic volume but the valet service goes above and beyond to respond to your call. Staff is very courteous and helpful. We were on the second floor and the road noise was loud. An upper floor would reduce the noise.Beds were very comfortable. Food and beverages were excellent and consistent with New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

2
5.01.0
darmarisa
New Jersey
May 13, 2013

Disappointimg

Attended a wedding in New Orleans. Beds were not comfortable, bedding were stiff, felt like we were in a tunnel, the coffee pot was in the bathroom which was strange and halls were like mazes. Staff was very very nice. Couldn't sleep because of all the noise even though they supplied us with ear plugs.Would not return if I had the opportunity to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
2
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Lilyannmay
West palm beach florida
Mar 18, 2013

Close to everything we wanted!

Very accommodating staff. We were able to check in early( 2 pm instead of 4 pm) and check out late ( 2 pm instead of 11 am) to fit our flight schedule . Their restaurant had some awesome food.everywhere we wanted to see and visit is just either a few blocks away or right down the alley.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Chalres 54
Baton Rouge, LA
Feb 17, 2013

Family Night

Great location and staff. Parking is a challenge. Room was good but AC was not working well. We have stayed here many times and I do still reccomend it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
k mants
new orleans
Jun 27, 2012

it was alright

the stay was good. the staff was not as professional as would have expected. the room had a clock that had been vomitted on prior to my stay-the staff refused to remove it from the room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
1
Room comfort:
5
Location:
5
Value:
3
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Sparky7
East Meadow, LI, NY
Jun 18, 2012

Comfortable to a point

Comfortable Queen Sized Beds but my 5 foot wife needed to mountain climb to get up and down off the bed itself. Shower needs to add a portable attachment. Service professional / cleanliness unquestioned and Bourbon House Restaurant that was part of the Hotel was absolutely outstanding in every aspect

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

Make reservation and let them know you are a registered guest

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
gerlor
Sewaren NJ
Apr 15, 2012

mother,daughter getaway

,The hotel is very nice, staff helpful except for bartendar. Ordered a coffee and he seemed like i was annoying him. Have to pay for internet if you want it. No fridge or microwave but they did have coffee pot, iron and in room safe (only big enough for papers) Location was great, corner of Bourbon but the end of the street so noise was not bad. All in all enjoyed our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Sightseeing tip: Short walk from hotel

Have to try segway tour. If you have never rode one you got to try. The swamp tour also a must do (we did pontoon boat and happy we did)

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