$111 Avg/night
Rate and special offer based on Check-in: Nov 3, 2014 Check-out: Nov 4, 2014

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 Canal St. @ Bourbon, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
318 reviews
Great Hotel

Hotel is great! Great location, room was comfortable, all the extras were great. The staff could... See full review

  • Irwin R. Fletcher
  • Oct 10, 2014
4 night vacation

Excellent location at corner of Canal & Bourbon Streets! Could walk in the French Quarter & take... See full review

  • AddySG
  • Sep 27, 2014
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

29.9535 -90.0694
Nearby airports
New Orleans Lakefront Airport, (NEW), 12.00, MI, SW; Louis Armstrong International Airport, (MSY), 16.00, MI, SE;
Area description
Downtown, downtown

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Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (318)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
318 out of 318
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.7
Value:
4

88% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

1
5.01.0
Punchandpie
Business
San Antonio, Texas
Mar 21, 2013

Buzz Kill

We decided to do a quick road trip to pour in the happiness. Our dream died the moment we stepped into the room. Apparently the previous guest had a great time because vomit was all over the restroom. We got an upgrade to a Jr. Suite. That was great until six in the morning when they started to rip the roof above us for a remolding job. We rolled to another room bags in hand and under our eyes. The third room was quiet, clean, but rundown. This was far from a four star experience.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Shopping tip: Short walk from hotel

Do all of your shopping early. Most shops start to lock up around five.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Lilyannmay
Business
West palm beach florida
Mar 18, 2013

Close to everything we wanted!

Very accommodating staff. We were able to check in early( 2 pm instead of 4 pm) and check out late ( 2 pm instead of 11 am) to fit our flight schedule . Their restaurant had some awesome food.everywhere we wanted to see and visit is just either a few blocks away or right down the alley.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Erniw
Business
New York, NY
Mar 5, 2013

Fun Business Trip

I wasn't really expecting much but turned out better than anticipated. The staff was exceptionally friendly and courteous. The bed was the most comfortable I've slept in in a while. Even though the room was on the corner of Canal and Bourbon, it was exceptionally quiet. The only thing that could have been better was the carpet (a bit worn) but definitely not a deal killer..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

SoBou

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Traveling Road Show
Business
New Orleans
Mar 4, 2013

Crowne Plaza

Bar/Restaurant was either understaffed during the day or poorly trained. Night staff was on their game however. Rooms we about the "Comfort Inn" level. Nothing special at all. Staff was average except for the Bell Staff, they we very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Look through the reviews from people that live locally. There are so many restaurants in New Orleans that serve similar items on their menu. There is a significant difference in the quality and flavor of the similar items.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Chalres 54
Business
Baton Rouge, LA
Feb 17, 2013

Family Night

Great location and staff. Parking is a challenge. Room was good but AC was not working well. We have stayed here many times and I do still reccomend it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Mardi Gras Fun
Business
New York
Feb 14, 2013

Mardi Gras

Desk staff lack that extra effort that you would expect from a Crowne Plaza hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
MeaghanB.
Business
Columbus, OH
Jan 28, 2013

Pre-Mardi Gras / Super Bowl Vacay

The location of this hotel is perfect! The front doors open to Canal St, which was perfect because there were many parades throughout the weekend, as the city was gearing up for Mardi Gras. We were able to walk into the French Quarter/ Bourbon Street/ Jackson Square within 5 minutes, which made it very nice if we wanted to swing back to the hotel to drop off souvenirs, etc. The hotel was very clean, and had an upbeat vibe. The cost of the hotel was influenced by location, as there really wasn't anything too special about the decor or hotel itself (not to take away from the hotel - just nothing overly exciting). The hotel bar was very busy - seemed like a popular spot earlier in the evening.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Visit Felix's for amazing oysters (they were my first ever!) Visit Hotel Monteleone's Carousel Bar - it actually spins! Visit Frenchman Street if you want to feel like a local.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Susie Q.
Business
Orlando, Florida
Jan 22, 2013

Perfect! (Almost...)

Two complaints: Parking is a huge problem. There is nowhere to park and valet parking at the hotel is very expensive as it is in any big city. There is no refirigerator in the room. Otherwise, this was a PERFECT location in a perfectly lovely hotel. Comfy bed with nice linens, lovely staff, wonderful views of the city, and street access to Canal and Bourbon Streets. On the same block as Felix's and Acme Oyster bars, this spot is within a short walk of any number of high-end or yummy dive restaurants. The hotel restuarant is Bourbon House....a beautiful place offering all of the dishes for which New Orleans is known along with wonderful cocktails. Speaking of cocktails, the downstairs bar is a terrific place to just get comfy and knock back a few. Big squishy chairs and amazing service brought us there each night of our stay. We aso spent some time on the 3rd floor balcony pool which was very private with great views of the Bourbon Street fun. I have been to New Orleans many, many times and this was my very favorite place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Saints Traveller
Business
New Orleans, LA
Jan 15, 2013

Great location for Downtown NOLA

Close to Canal & Bourbon St; quiet and comfortable, lobby was beautifully decorated for Christmas

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Vnm30
Business
New York
Dec 31, 2012

Great Stay

The location was amazing and the staff was great. My only complaint is lack of hot water pressure in the shower.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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