$182 Avg/night
Rate based on Check-in: Feb 26, 2015 Check-out: Feb 27, 2015

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 Canal St. @ Bourbon, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
339 reviews
cruiser

it was a nice hotel but the area around the hotel is a little on the wild side See full review

  • Michael P.
  • Jan 12, 2015
Awesome Getaway

The Crowne Plaza definitely met my expectations. All staff members were friendly, and... See full review

  • Etoshia B.
  • Jan 7, 2015
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Crowne Plaza NEW ORLEANS FRENCH QUARTER also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5
Reviewer score 3.3 out of 5

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (339)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
339 out of 339
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.2
Location:
4.7
Value:
4

87% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
mscontractor
North Carolina
Nov 26, 2012

First Visit to New Orleans

Crowne Plaze New Orleans is located at an excellent location on Canal St between Burbon St (party street) and Royal St (antique shopping). Most tourist attractions are within walking distance, and you'd appreciate it when you are looking for a bathroom. I spent 4 nights at this hotel, I arrived late on Wed night, a little bit upset because the room was too cold and I had to wait till maintenance to show up to adjust thermostat since the sensor was located behind wall panel to be opened with a screw-driver. It took over two days for the room to warm up. Otherwise hotel service and amenities were wonderful. The manager left a holiday greeting voicemail, maid service was efficient and thorough (I left the room late following day, came back after lunch in two hours and the room was made up already). Large closet space, modern and comfortable beds and sheets, I slept soundly. I wish they have a refrigerator though so I could store some emergency orange juice to quench the early morning thirst from drinking too much. Hotel has six elevators so you don't wait long for a car. New Orleans was a super crazy town, everybody partied loud on the street but the only noise I got was from my neighbors dancing and singing in the hallway, GO Saints!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Avenue
Business
Springfield
Jan 20, 2015

New Orleans weekend

The location was great for bar hopping on Bourbon & right on the Street car line. Our only complaint was it was always crowded entering the hotel, smelled like pot right outside the front door and the valet service was chaotic. But the room was nice and clean - no complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Buy a street car day pass

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
John M.
Business
richboro
Jan 18, 2015

St Patty Day trip

Had a good time. Hotel was convenient to the popular tourist locations.Nice clean rooms and interior.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Mark Z.
Business
Grove City
Jan 12, 2015

Great Location, nice hotel

This is the old Astor Hotel that I think Crown Plaza took over recently. It has a great location on Canal and Bourbon with an exit directly onto Bourbon Street is that is where you are heading. It has a beautiful old marble lobby that leads right into Bourbon House restaurant--a property of the Brennan Family--had some great oysters here. The hotel was very clean and the staff was superior. Overall this was a very good experience. Small quibble--the room was slightly dated, looked like the early 90's, with a large stain on the carpet as you walked in. The room was also next to the elevator so that woke me up every morning. I normally wouldn't complain about this but the hotel seemed pretty empty so they could have put me in a room not right next to the elevator shaft. Also there are two sets of automatic doors leading into the lobby as you enter the hotel. They create a dramatic effect when they work which I found out quickly was rarely, so people were forced to yank and pull on the automatic doors to get into the hotel. This was an unusually cold period for NOLA and I suspect they keep the doors open most of the time like every other business here but on this occasion they had to keep them closed and they simply didn't work most of the time. Once again this was a minor annoyance and I learned to sneak in from the Bourbon House restaurant after a day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Bourbon Street is right outside the door but his end of it is fairly quiet so if you want to avoid the nosier elements of the street that is easy to do.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Michael P.
Business
Colstrip
Jan 12, 2015

cruiser

it was a nice hotel but the area around the hotel is a little on the wild side

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Etoshia B.
Business
N/A
Jan 7, 2015

Awesome Getaway

The Crowne Plaza definitely met my expectations. All staff members were friendly, and accommodations were great. I enjoyed the closeness to Bourbon St.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great hotel to stay in if you want to enjoy the nightlife of Bourbon and not have to worry about driving or paying taxi fees.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Julianne A.
Business
N/A
Jan 5, 2015

sugar bowl

Location is great. Easy to walk to attractions, nightlife, restaurants.across the street from trolley car to go to garden district or WWII museum. Corner of Bourbon street for night life. Only complaint would be the housekeeping. When we did ask for them to clean, they didn't take used rags or clean shower out. We had do it disturb sign on and two mornings they knocked in our door. Otherwise great place to stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Andrew M.
Business
Duns
Dec 29, 2014

not 4 star

Below expectation. Booked for one night but room not available until 4pm. Concierge service closed in very early evening but Chechen in staff were helpful. TV remote missing . No info of any use in guests welcome folder except security warnings. Map had been torn out of city guide book placed in the room. Location was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Chicago Traveler773
Business
Chicago
Dec 29, 2014

Great location, dumpy hotel

Hotel is in the perfect location - right at the edge of the French Quarter - but desperately needs to be updated. Interior is dark and a bit depressing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Alison H.
Business
N/A
Dec 29, 2014

Great stay

Perfect location, in the heart of New Orleans, but still quiet. Will definitely go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Stephen P.
Business
N/A
Dec 29, 2014

Christmas trip

Everything was perfect! Hotel was decorated beautifully for Christmas. Location was unbelievable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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