$184 Avg/night
Rate based on Check-in: Mar 23, 2015 Check-out: Mar 25, 2015

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
View map of 739 Canal St. @ Bourbon, New Orleans, LA 70130

Hotel Overview

Reviewer score
4.0
out of 5
344 reviews
wonderful stay

wonderful stay, great stuff and great location (at the corber of Borbone st. and Canal) See full review

  • Ofer G.
  • Feb 21, 2015
Visit French Quarter

The hotel was perfectly located, easy walk around the corner to Bourbon Street and the French... See full review

  • Cowboy Alan
  • Feb 15, 2015
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (344)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
344 out of 344
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.2
Location:
4.7
Value:
4

88% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Mardi Gras Fun
Business
New York
Feb 14, 2013

Mardi Gras

Desk staff lack that extra effort that you would expect from a Crowne Plaza hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Traveling Road Show
Business
New Orleans
Mar 4, 2013

Crowne Plaza

Bar/Restaurant was either understaffed during the day or poorly trained. Night staff was on their game however. Rooms we about the "Comfort Inn" level. Nothing special at all. Staff was average except for the Bell Staff, they we very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Look through the reviews from people that live locally. There are so many restaurants in New Orleans that serve similar items on their menu. There is a significant difference in the quality and flavor of the similar items.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Marmar1982
Business
Florida
Mar 29, 2013

Right on Bourbon Street

Location, location, location! Location was the best. The room was very clean and neat. Service was ok. The room was cold and the thermostat wouldn't adjust for heat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Colorado Sara
Business
Colorado
Mar 30, 2013

okay, but some definite problems

Location and helpful staff. Our room was right by the elevator (are these reserved for people who book online?). No refrigerator or microwave. Room was comfortable and neat, no problems there. Lots of talking (loudly!) by people cleaning rooms when we wanted to sleep in past 8:00. Concierge has large fees that we were stupid to use. Would have been about $35 cheaper had we done the booking ourselves. Lesson learned. There are other hotels in the exact area that seemed to be much more modern and just as convenient. No continental breakfast, very important .for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Traveling bartender
Business
Austin Texas
Apr 1, 2013

Spring vacation

Nice hotel with a great location lobby a little hectic

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
NYer in Montreal
Business
New York, NY, USA
Jun 4, 2013

Great Location, Great Style

This hotel has amazing style and is located right in the French Quarter with access to Canal St. Rooms were huge, the decor was classic and the rooms were affordable...a must stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

You are right next to Bourbon Street!!

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Buddtx
Business
Texas
Jul 3, 2013

Not bad but

Location was great, staff was great , room average. All in all a three star hotel due to the fact of the hidden parking fee. 27.50 a night and each time I needed my car it was a 30 to 45 minute wait to get it, so I just used a cab service. Checking out of the hotel it was an hour and a half wait to get my car or I could be part of the herd who got on a bus and was shuttled to my car. 30 min wait for that. They don't have parking so your vehicle is in one of several garages in the area. It was a sixty dollar add charge to my room for parking for a two night stay and I couldn't even get to my vehicle. I feel that the site i book the hotel from should have presented that up front. In closing great location but check on parking when staying in that area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
SM1228
Business
Little Rock
Jan 2, 2014

Upset with service

Room was okay, but the beds were rock hard. Bathroom sink didn't work and it took four times contacting the front desk to get the sink working. The room and experience didn't feel 4 star or like a Crown Plaza hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Fudu
Business
New Orleans
Jan 15, 2014

Not that special!

I have stayed in hotels from the very bottom of the scale to the top. This was a nice hotel, clean and quiet but for the price paid, it wasn't special. Our room wasn't even cleaned until late afternoon each day even though we left very early every morning. Would come back in the early afternoon to rest and get ready for the evening and the room was still undone. Doubt that I would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
woodschris
Business
neworleans
Feb 21, 2014

gateway

Ac stoped 3 times they only came.twice. they where slow

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Around conor

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