$106 Avg/night
Rate and special offer based on Check-in: Nov 26, 2014 Check-out: Nov 27, 2014

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 Canal St. @ Bourbon, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
321 reviews
Great Hotel

Hotel is great! Great location, room was comfortable, all the extras were great. The staff could... See full review

  • Irwin R. Fletcher
  • Oct 10, 2014
4 night vacation

Excellent location at corner of Canal & Bourbon Streets! Could walk in the French Quarter & take... See full review

  • AddySG
  • Sep 27, 2014
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.
  • Bourbon House Restaurant will be closed from 29 Nov to 01 Dec 2014. During this period, breakfast will be served through in-room dining. Restaurant will re-open on 02 Dec 2014 for lunch.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (321)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

3.9 / 5
5.01.0
143 out of 321
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
4
Location:
4.7
Value:
3.9

85% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

2
5.01.0
Highly upset and disappoi
Business
New Orleans, LA
Oct 28, 2014

upset with the thievery

check in went smooth till we got to our room, one bed wheb we booked a double for 2 adult couples. when I called the desk they said if we wanted to change rooms we woupd have to wait at least half an hour. Told them we would keep the room but file a complaint. They then called rigjt back and switched us to the room originally booked. everything was fine till I got home and realized I left my work jacket on the chair in the room. Have called several times was told nothing was turned in so I must not have left it. I distinctly remember leaving it on the chair. Told them housekeeping took it when they cleaned. Still have not heard back from the manager. whatever you do dont leave anything in the room and expect it back. Thieves and not honest people working here. such a shame for such a nice place with a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Wyo couple
Business
Douglas, WY
Oct 7, 2014

Super location and excellent staff

Very, very friendly and helpful people. The location was perfect to walk through entire French quarter and to the Saints game!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Try Royal St. for the best and quietest dining

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
SCBLCH
Business
New Orleans
Sep 22, 2014

Nice all around

We had a very nice stay. Even though it was busy checking was smooth and quick. The staff was very friendly and helpful. We will definitely stay there on our next trip to NOLA.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
MemphisIsRad
Business
Memphis
Sep 17, 2014

Good hotel in great location

Good hotel. Great location. Expensive valet parking at $38/day. Park around back next to acme for $25/day. We were put in a room with two queen beds even though we booked a King. Hotel claimed it was this website's fault. To correct, they sent us to a King room with a view of another hotel room 5 feet away. Just left curtain closed entire time we were there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Dickie Brennan's Bourbon House was delicious.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
krestkove
Business
minneapolis, MN
Sep 9, 2014

Great Location & Upscale for Crowne!@!

This location is right next to Bourbon Street and Canal where everything is at. Trolley's are out the front door. Airport Taxi's and shuttle out the front door. Roof top pool. Not large pool, but hey it is a pool. Very upscale hotel for IHG Crowne! Marble everywhere. Restaurant and bar is convenient. Clean rooms and updated furniture and bath is clean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

right around corner from famous Bourbon street nightlife. Shopping on Royal Street is a must too. one street over.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Couple n' dog
Business
Houston, TX
Sep 9, 2014

Only place to stay

Location doesn't get better - right at the entrance of Bourbon St, but it faces Canal so I never heard any street noise. Surprisingly high class inside for the price. I have stayed in half dozen other hotels in NOLA (Blake, Sheraton, Modern, O'Keefe...) and this beats them all.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Nichole S.
Business
Southern
Sep 8, 2014

Beds

Beds were some of the worst I have slept in; the sheets felt like paper. I would except that from a Holiday Inn, but not the famous Crowne Plaza. Location was great! Room service...not so much.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Nickel121
Business
Pompano Beach, Florida
Sep 8, 2014

Long Weekend Get Away

Staff friendly. We were able to check in when we got there at 10am. Perfect location for everything you want to do!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Walking tour in Garden District.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Nick loowho
Business
New Orleans, LA
Aug 18, 2014

NOLA Trip

Good location. Nice staff. Room could have been cleaner.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Hot Hotty
Business
Birmingham, AL
Jul 25, 2014

Disappointing

No microwave or refrigerator in the room. Rooms were dated. Rooms dimly lit. I paid for a king sized bed but was placed in a room with 2 beds instead.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Not Applicable

use the trolley day pass

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