$108 Avg/night
Rate and special offer based on Check-in: Jan 5, 2015 Check-out: Jan 6, 2015

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 Canal St. @ Bourbon, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
325 reviews
Great Hotel

Hotel is great! Great location, room was comfortable, all the extras were great. The staff could... See full review

  • Irwin R. Fletcher
  • Oct 10, 2014
4 night vacation

Excellent location at corner of Canal & Bourbon Streets! Could walk in the French Quarter & take... See full review

  • AddySG
  • Sep 27, 2014
Take a Video Tour of the hotel. Come experience "Southern Hospitality" at "The Place to Meet" in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in "The Big Easy" and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 3-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say "Laissez les Bon Temps Rouler - Let the Good Times Roll" at the Astor Crowne Plaza Hotel in New Orleans! This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

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Reviewer score 3.9 out of 5
Reviewer score 3.2 out of 5

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (325)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
325 out of 325
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.7
Value:
4

88% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Mardi Gras Fun
Business
New York
Feb 14, 2013

Mardi Gras

Desk staff lack that extra effort that you would expect from a Crowne Plaza hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Traveling Road Show
Business
New Orleans
Mar 4, 2013

Crowne Plaza

Bar/Restaurant was either understaffed during the day or poorly trained. Night staff was on their game however. Rooms we about the "Comfort Inn" level. Nothing special at all. Staff was average except for the Bell Staff, they we very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Look through the reviews from people that live locally. There are so many restaurants in New Orleans that serve similar items on their menu. There is a significant difference in the quality and flavor of the similar items.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Marmar1982
Business
Florida
Mar 29, 2013

Right on Bourbon Street

Location, location, location! Location was the best. The room was very clean and neat. Service was ok. The room was cold and the thermostat wouldn't adjust for heat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Colorado Sara
Business
Colorado
Mar 30, 2013

okay, but some definite problems

Location and helpful staff. Our room was right by the elevator (are these reserved for people who book online?). No refrigerator or microwave. Room was comfortable and neat, no problems there. Lots of talking (loudly!) by people cleaning rooms when we wanted to sleep in past 8:00. Concierge has large fees that we were stupid to use. Would have been about $35 cheaper had we done the booking ourselves. Lesson learned. There are other hotels in the exact area that seemed to be much more modern and just as convenient. No continental breakfast, very important .for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Traveling bartender
Business
Austin Texas
Apr 1, 2013

Spring vacation

Nice hotel with a great location lobby a little hectic

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
NYer in Montreal
Business
New York, NY, USA
Jun 4, 2013

Great Location, Great Style

This hotel has amazing style and is located right in the French Quarter with access to Canal St. Rooms were huge, the decor was classic and the rooms were affordable...a must stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

You are right next to Bourbon Street!!

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Buddtx
Business
Texas
Jul 3, 2013

Not bad but

Location was great, staff was great , room average. All in all a three star hotel due to the fact of the hidden parking fee. 27.50 a night and each time I needed my car it was a 30 to 45 minute wait to get it, so I just used a cab service. Checking out of the hotel it was an hour and a half wait to get my car or I could be part of the herd who got on a bus and was shuttled to my car. 30 min wait for that. They don't have parking so your vehicle is in one of several garages in the area. It was a sixty dollar add charge to my room for parking for a two night stay and I couldn't even get to my vehicle. I feel that the site i book the hotel from should have presented that up front. In closing great location but check on parking when staying in that area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
SM1228
Business
Little Rock
Jan 2, 2014

Upset with service

Room was okay, but the beds were rock hard. Bathroom sink didn't work and it took four times contacting the front desk to get the sink working. The room and experience didn't feel 4 star or like a Crown Plaza hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Fudu
Business
New Orleans
Jan 15, 2014

Not that special!

I have stayed in hotels from the very bottom of the scale to the top. This was a nice hotel, clean and quiet but for the price paid, it wasn't special. Our room wasn't even cleaned until late afternoon each day even though we left very early every morning. Would come back in the early afternoon to rest and get ready for the evening and the room was still undone. Doubt that I would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
woodschris
Business
neworleans
Feb 21, 2014

gateway

Ac stoped 3 times they only came.twice. they where slow

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Around conor

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