$101 Avg/night
Rate and special offer based on Check-in: May 26, 2015 Check-out: May 28, 2015

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
View map of 739 Canal St. @ Bourbon, New Orleans, LA 70130

Hotel Overview

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
377 out of 377
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.7
Value:
4

87% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Avenue
Business
Springfield
Jan 20, 2015

New Orleans weekend

The location was great for bar hopping on Bourbon & right on the Street car line. Our only complaint was it was always crowded entering the hotel, smelled like pot right outside the front door and the valet service was chaotic. But the room was nice and clean - no complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Buy a street car day pass

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
John M.
Business
richboro
Jan 18, 2015

St Patty Day trip

Had a good time. Hotel was convenient to the popular tourist locations.Nice clean rooms and interior.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Michael P.
Business
Colstrip
Jan 12, 2015

cruiser

it was a nice hotel but the area around the hotel is a little on the wild side

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Mark Z.
Business
Grove City
Jan 12, 2015

Great Location, nice hotel

This is the old Astor Hotel that I think Crown Plaza took over recently. It has a great location on Canal and Bourbon with an exit directly onto Bourbon Street is that is where you are heading. It has a beautiful old marble lobby that leads right into Bourbon House restaurant--a property of the Brennan Family--had some great oysters here. The hotel was very clean and the staff was superior. Overall this was a very good experience. Small quibble--the room was slightly dated, looked like the early 90's, with a large stain on the carpet as you walked in. The room was also next to the elevator so that woke me up every morning. I normally wouldn't complain about this but the hotel seemed pretty empty so they could have put me in a room not right next to the elevator shaft. Also there are two sets of automatic doors leading into the lobby as you enter the hotel. They create a dramatic effect when they work which I found out quickly was rarely, so people were forced to yank and pull on the automatic doors to get into the hotel. This was an unusually cold period for NOLA and I suspect they keep the doors open most of the time like every other business here but on this occasion they had to keep them closed and they simply didn't work most of the time. Once again this was a minor annoyance and I learned to sneak in from the Bourbon House restaurant after a day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Bourbon Street is right outside the door but his end of it is fairly quiet so if you want to avoid the nosier elements of the street that is easy to do.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Etoshia B.
Business
N/A
Jan 7, 2015

Awesome Getaway

The Crowne Plaza definitely met my expectations. All staff members were friendly, and accommodations were great. I enjoyed the closeness to Bourbon St.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great hotel to stay in if you want to enjoy the nightlife of Bourbon and not have to worry about driving or paying taxi fees.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Julianne A.
Business
N/A
Jan 5, 2015

sugar bowl

Location is great. Easy to walk to attractions, nightlife, restaurants.across the street from trolley car to go to garden district or WWII museum. Corner of Bourbon street for night life. Only complaint would be the housekeeping. When we did ask for them to clean, they didn't take used rags or clean shower out. We had do it disturb sign on and two mornings they knocked in our door. Otherwise great place to stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Andrew M.
Business
Duns
Dec 29, 2014

not 4 star

Below expectation. Booked for one night but room not available until 4pm. Concierge service closed in very early evening but Chechen in staff were helpful. TV remote missing . No info of any use in guests welcome folder except security warnings. Map had been torn out of city guide book placed in the room. Location was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Chicago Traveler773
Business
Chicago
Dec 29, 2014

Great location, dumpy hotel

Hotel is in the perfect location - right at the edge of the French Quarter - but desperately needs to be updated. Interior is dark and a bit depressing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Alison H.
Business
N/A
Dec 29, 2014

Great stay

Perfect location, in the heart of New Orleans, but still quiet. Will definitely go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Stephen P.
Business
N/A
Dec 29, 2014

Christmas trip

Everything was perfect! Hotel was decorated beautifully for Christmas. Location was unbelievable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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