$182 Avg/night
Rate based on Check-in: Feb 26, 2015 Check-out: Feb 27, 2015

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 Canal St. @ Bourbon, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
339 reviews
cruiser

it was a nice hotel but the area around the hotel is a little on the wild side See full review

  • Michael P.
  • Jan 12, 2015
Awesome Getaway

The Crowne Plaza definitely met my expectations. All staff members were friendly, and... See full review

  • Etoshia B.
  • Jan 7, 2015
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Crowne Plaza NEW ORLEANS FRENCH QUARTER also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5
Reviewer score 3.3 out of 5

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (339)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
339 out of 339
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.2
Location:
4.7
Value:
4

87% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Anonymous
Business
Waterbury CT
Nov 29, 2009

Avoid during Bayou Classic

The overall experience was great, the staff was very friends and always asked if we needed anything, the only negative is not towards the hotel but I would have to say to avoid staying in the French Quarter during the Bayou Classic, the hallways were very noisy with drunk people and so was the lobby. At times it was even hard to get in and out of the hotel because of everybody blocking the entrance but like I said this is not directed at the hotel, just the location during certain events.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Stacy Kelley-Boss
Business
Houston, Texas
Jan 4, 2010

Excellent Trip

Service was first rate. We were put inthe wrong room with two queen beds upon arrival and as soon as the front desk verified our reservations we were switched to a king bedroom. The front desk was always very polite and helpful. The hotel location is excellent right on the cornor of Canal and Burbon Street. The only down side was you had to valet your car and the hotel charged you $31 a night in parking fees which is a bit excessive. It can also take a while to get your car during peak times. The bonus the hotel automatically extended check-out until 2 pm since it was New Years/Sugar Bowl weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Anonymous
Business
Texas
Jan 4, 2010

Good location.

We were there for New Year's celebration. The hotel was very nice with lots of amenities. Good location.Large rooms. We would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Icelander
Business
Miami, FL, USA
Sep 13, 2011

Good hotel

We had a wonderful time visiting New Orleans, and the hotel was a big part of that!! Would recomend to anyone to stay there. Great value, great locations, wonderful room, and great service!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Anonymous
Business
High Point, NC
Dec 31, 2009

Great location - great price

Excellent location, convenient to French quarter and to access all areas of New Orleans. Rooms were large and extra clean. Well appointed rooms and great maid service. Hotel staff was friendly and extremely helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
"D"
Business
Geismar,LA
Sep 1, 2009

Great location for the price

This was a great hotel for the price. The staff was very friendly and the rooms were super clean. It is within a short distance from all you can do in downtown New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Make sure and check out the French Market there is everything you need and want there!

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Anonymous
Business
Davenport, Iowa
Aug 31, 2009

good night of relaxation

very nice room. called ahead about parking and wasn't warned about the $30 fee

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Cheryl Honey
Business
Chicago
Oct 11, 2009

Perfect Location corner of Bourbon St.

The hotel was perfectly located and walking distance to everything.. The staff was sooo incredibly accomodating! The concierge was fabulous and his reccommendations were even better.. We checked in late and we received an upgrade at no charge,..Book the executive level if possible..For a few xtra $$, you receive complimentary breakfast daily and also evening cocktails with hors d euvres, served on that floor in what must have been the space for an xtra large suite, now furbished w/ comfy couches, tables, computer for your use and 2 large flat screens, books as well for reading..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Can't miss G W Fins for dinner! They make an apple pie for you as you dine! The Red Fish was out of this world!

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
H'Worth's
Business
Meridian, MS
Nov 2, 2009

Perfect location!!

Great location at Bourbon Street!! Had a great halloween night in NOL with easy access to parties on Bourbon..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
babydoc
Business
New Jersey, USA
Sep 8, 2011

Good value

Overall, good value. The only thing to criticize was the room service. Although service was prompt, food was disappointing. Otherwise, bed was extremely comfortable - firm, yet comfy. Room was clean, and staff was courteous and helpful. Great location too - just outside of the madness of Bourbon street, yet within walking distance to most major attractions. Daily parking fees were high - but I don't know how that compares to the rest of the city

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

Mother's - best Po Boys in town!

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