Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
View map of 739 Canal St. @ Bourbon, New Orleans, LA 70130

Hotel Overview

4/5

Overall score

87%

Would recommend

Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.2
Location:
4.7
Value:
4
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Hotel Map

29.9535 -90.0694
Nearby airports
New Orleans Lakefront Airport, (NEW), 12.00, MI, SW; Louis Armstrong International Airport, (MSY), 16.00, MI, SE;
Area description
Downtown, downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (351)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
351 out of 351
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.2
Location:
4.7
Value:
4

87% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Fighting19
Business
Florida, USA
Feb 26, 2012

Good stay

Close to the mardigras action. I'd say the location was great... Close to food and CVS across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
moejoe900
Business
Arizona
Feb 24, 2012

Fantastic great

Everything was great had a wonderful time, location was the best. Parking was bad over 30.00 a day, other than that it was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
msbreya09
Business
Baltimore, MD, USA
Feb 8, 2012

The BEST beds EVER!!

This hotel is set in a wonderful location, with all the bells and whistles. It had the most comfortable, clean beds, I think I've ever slept in. If I ever go back to New Orleans, Astor Crowne Plaza it will be!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
George's bday
Business
Biloxi, MS, USA
Jan 23, 2012

Bday in the big easy

Location, staff, room, service, efficient, all were great, even on Sat things were very smooth, the Plaza is the Crown of New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Valet it's perfect, safe and very quick

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Cindy K
Business
Minnesota, USA
Jan 9, 2012

WOW!!!!

Excellent location - it doesn't get any better than this!!!!! Nice room, friendly and helpful staff, beautiful.... I would not even consider staying anywhere else if we make another trip back to New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
gregd4
Business
Oklahoma, USA
Jan 9, 2012

not exactly what I was expecting

I booked a smocking king room and I got a non-smoking double. Other than that it was a very nice place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
SaintBoy
Business
Allen, TX, USA
Jan 3, 2012

Noisy Hotel... Rude Front Desk....Small Room

Beware if you are on a lower level Floor!!! Was on Third floor and listened to the noise of Canal and Bourbon Street ALL night. They give u ear plugs in a welcoming package. That says it all. Stayed at many hotels as a frequent visitor of Nola for all major events and festivals. I always check in early and have never been once been challenged. Even though they were not sold out the night before the front desk agent looked at us like we were crazy for even thinking about checking in before 4pm. Check in at 4pm and check out is at 11am! Lousy turn around time!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
1
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Mona Lisa Italian on Royal St. Great service! Great Food!!! Always consistent.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Sunny Bee
Business
St Paul, MN, USA
Jan 2, 2012

Astor Crowne Plaza Hotel review

We had a great time in New Orleans over New Years Eve. It was crazy and fun and the hotel was in a perfect location. They did a nice job of managing the holiday visitors and security was good. The concierge was expecially helpful. Good linens and they gave us feather pillows upon request!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Patrick O'Briens was a great choice for drinks, food and fun!

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Anonymous
Business
Wisconsin, USA
Jan 2, 2012

Great Place

Overall it was great. For someone wanting pool amenities it wasn't great but everything else couldn't have been better

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
alamogirl74
Business
San Antonio, TX
Dec 29, 2011

GREAT HOTEL but....

Stayed here for 1 night as a Priority Club member so that meant a 2PM CHECKOUT - YEAH!...GREAT location! The hotel is situated on the corner of Bourbon and Canal street with entrances to both - right in the middle of all the action BUT the hotel is not loud. We stayed on the 12th floor with a great view of the cityline and Bourbon St. below. For the most part, everyone is friendly except for a few of the folks at check-in. The room was very nice and tastefully decorated but there were two small issues - the AC is not cold and we could not adjust it. The second being that the bed was not as comfortable as it appeared. The Kind bed was a little hard and the pillows were as well. Other than that, for the price we paid, we could not complain! You have everything within walking distance...casino, two drug stores directly across the street, food and drink everywhere and the streetcar out on Canal as well...only $1.25!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Please be warned...if you are coming here with small children and want to take a stroll on Bourbon St, there are many explicit pictures outside of the strip clubs (fortunately, our children were not with us on this trip).I don't remember it being as bad as it is now. I saw many parents covering their children's eyes because they weren't expecting to have to talk about the birds and the bees...

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