$108 Avg/night
Rate and special offer based on Check-in: Jan 5, 2015 Check-out: Jan 6, 2015

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 Canal St. @ Bourbon, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
323 reviews
Great Hotel

Hotel is great! Great location, room was comfortable, all the extras were great. The staff could... See full review

  • Irwin R. Fletcher
  • Oct 10, 2014
4 night vacation

Excellent location at corner of Canal & Bourbon Streets! Could walk in the French Quarter & take... See full review

  • AddySG
  • Sep 27, 2014
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.
  • Bourbon House Restaurant will be closed from 29 Nov to 01 Dec 2014. During this period, breakfast will be served through in-room dining. Restaurant will re-open on 02 Dec 2014 for lunch.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (323)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
323 out of 323
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.7
Value:
4

88% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
lks1
Business
Chicago, IL, USA
Nov 20, 2011

Nice place

I enjoyed it and have no complaints. There is a nice restaurant annexed to it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
sborzell
Business
Conshohocken, PA, USA
Nov 10, 2011

Great Location Comfortable Stay

The location of this hotel is great close enough to all the fun but not too close to get a quiet night sleep. The room was comfortable and clean and I would definitly stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
McPinn
Business
Chicago, IL
Oct 22, 2011

Pretty Good

Nice location. Had a room facing bourbon st but was relatively quiet. Room was a little worn, but clean. All staff very friendly and helpful except room service was a little rude/curt on the phone. Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Gisa
Business
Boston, MA
Oct 18, 2011

Great location!

1st inpression was not good at all. The front desk wasn't very friendly. Once we got to our room it seamed like someone had just smoked a cigarret. We saw a signed in the room for a $150 smoking fee so I decided to call housekiping to make sure they knew that wanst us who was smoking in the room. The manager come and offered us a different room so we said that was ok as long as they knew that wasn't us. Later on, I went to turn the AC off and the entired wall protection come right off on me, than later on I decited to take a shower and the handheld shower would not stay still and got all my clothing wet outside the curtin. At that point I had enough and called housekeeping again. The good thing is that they were very nice and helpfull. The manager was great and changed us from the 7th floor to the 9th with Canal street view and later sent us a botle of wine. Great, her name is mrs. Walker.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great location for anything you want to do. Great food and music around.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
AdamF
Business
Houston, TX, USA
Oct 16, 2011

Amazing Hotel!! :)

The location is incredible and the hotel is clean, comfortable, and beauiful! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Shauna
Business
Connecticut
Oct 12, 2011

Great location

Great location, clean rooms, helpful staff.. Can't wait to go back. Would recommend to friends.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Precious
Business
Chicago, IL
Oct 11, 2011

Wonderful Weekend of Fun with Friends

The room was clean - the beds comfortable - the food and bar were excellent - and the location was the best for NOLA.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Finn's Fish Restaurant is wonderful.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
mish76
Business
Perth WA, Australia
Oct 10, 2011

Noisy

What seemed like frat parties spilling into hallways, fire alarms going off at 4am, close to no sleep for 3 nights.... Hotel itself was nice although no fridge nor drinking water.?!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Starshine
Business
Texas
Oct 10, 2011

Amazing

I have stayed in many New Orleans Hotels and by far the Astor Crown Plaza was my most pleasant stay. The room was spacious yet cozy and the staff were friendly and always willing to help with even the smallest request. With the location on the corner of Bourbon and Canal I was able to walk anywhere in the French Quarter. I would recommend this hotel to all of my friends and I will be staying here on my next visit to the Crescent City.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Anonymous
Business
Miami, FL
Oct 3, 2011

Perfect weekend

This hotel is perfectly located on the start of the Bourbon St. madness. If you're going to cruise Bourbon, you walk down and back and you're at your hotel. The perfect, post hang 24 hour burger joint is down stairs and great classy restaurant "Bourbon House Seafood and Oyster house." Right next door to this restaurant is the Acme Oyster house. Be prepared to wait in a long line. Or, go to the restaurant next to Acme which is owned by the same people as the Bourbon and is an amazing steak house. CHECK OUT "NOLA GONDOLA" if you're in town with a significant other. Walk to Jackson Square from the hotel. It would have been nice to have a refrigerator in the room, aside from that, good desk space, comfy bed, fresh smell, LCD TV...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The restaurant downstairs is amazing.

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