$95 Avg/night
Rate and special offer based on Check-in: Dec 29, 2014 Check-out: Dec 30, 2014

Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
739 Canal St. @ Bourbon, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
326 reviews
Great Hotel

Hotel is great! Great location, room was comfortable, all the extras were great. The staff could... See full review

  • Irwin R. Fletcher
  • Oct 10, 2014
4 night vacation

Excellent location at corner of Canal & Bourbon Streets! Could walk in the French Quarter & take... See full review

  • AddySG
  • Sep 27, 2014
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Valet parking is $38 USD plus tax. Self-parking - on own and fees vary.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (326)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
326 out of 326
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.7
Value:
4

88% would recommend to a friend.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
mscontractor
North Carolina
Nov 26, 2012

First Visit to New Orleans

Crowne Plaze New Orleans is located at an excellent location on Canal St between Burbon St (party street) and Royal St (antique shopping). Most tourist attractions are within walking distance, and you'd appreciate it when you are looking for a bathroom. I spent 4 nights at this hotel, I arrived late on Wed night, a little bit upset because the room was too cold and I had to wait till maintenance to show up to adjust thermostat since the sensor was located behind wall panel to be opened with a screw-driver. It took over two days for the room to warm up. Otherwise hotel service and amenities were wonderful. The manager left a holiday greeting voicemail, maid service was efficient and thorough (I left the room late following day, came back after lunch in two hours and the room was made up already). Large closet space, modern and comfortable beds and sheets, I slept soundly. I wish they have a refrigerator though so I could store some emergency orange juice to quench the early morning thirst from drinking too much. Hotel has six elevators so you don't wait long for a car. New Orleans was a super crazy town, everybody partied loud on the street but the only noise I got was from my neighbors dancing and singing in the hallway, GO Saints!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
George's bday
Business
Biloxi, MS, USA
Jan 23, 2012

Bday in the big easy

Location, staff, room, service, efficient, all were great, even on Sat things were very smooth, the Plaza is the Crown of New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Valet it's perfect, safe and very quick

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Cindy K
Business
Minnesota, USA
Jan 9, 2012

WOW!!!!

Excellent location - it doesn't get any better than this!!!!! Nice room, friendly and helpful staff, beautiful.... I would not even consider staying anywhere else if we make another trip back to New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
gregd4
Business
Oklahoma, USA
Jan 9, 2012

not exactly what I was expecting

I booked a smocking king room and I got a non-smoking double. Other than that it was a very nice place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
SaintBoy
Business
Allen, TX, USA
Jan 3, 2012

Noisy Hotel... Rude Front Desk....Small Room

Beware if you are on a lower level Floor!!! Was on Third floor and listened to the noise of Canal and Bourbon Street ALL night. They give u ear plugs in a welcoming package. That says it all. Stayed at many hotels as a frequent visitor of Nola for all major events and festivals. I always check in early and have never been once been challenged. Even though they were not sold out the night before the front desk agent looked at us like we were crazy for even thinking about checking in before 4pm. Check in at 4pm and check out is at 11am! Lousy turn around time!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Mona Lisa Italian on Royal St. Great service! Great Food!!! Always consistent.

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Sunny Bee
Business
St Paul, MN, USA
Jan 2, 2012

Astor Crowne Plaza Hotel review

We had a great time in New Orleans over New Years Eve. It was crazy and fun and the hotel was in a perfect location. They did a nice job of managing the holiday visitors and security was good. The concierge was expecially helpful. Good linens and they gave us feather pillows upon request!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Patrick O'Briens was a great choice for drinks, food and fun!

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Anonymous
Business
Wisconsin, USA
Jan 2, 2012

Great Place

Overall it was great. For someone wanting pool amenities it wasn't great but everything else couldn't have been better

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
alamogirl74
Business
San Antonio, TX
Dec 29, 2011

GREAT HOTEL but....

Stayed here for 1 night as a Priority Club member so that meant a 2PM CHECKOUT - YEAH!...GREAT location! The hotel is situated on the corner of Bourbon and Canal street with entrances to both - right in the middle of all the action BUT the hotel is not loud. We stayed on the 12th floor with a great view of the cityline and Bourbon St. below. For the most part, everyone is friendly except for a few of the folks at check-in. The room was very nice and tastefully decorated but there were two small issues - the AC is not cold and we could not adjust it. The second being that the bed was not as comfortable as it appeared. The Kind bed was a little hard and the pillows were as well. Other than that, for the price we paid, we could not complain! You have everything within walking distance...casino, two drug stores directly across the street, food and drink everywhere and the streetcar out on Canal as well...only $1.25!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Please be warned...if you are coming here with small children and want to take a stroll on Bourbon St, there are many explicit pictures outside of the strip clubs (fortunately, our children were not with us on this trip).I don't remember it being as bad as it is now. I saw many parents covering their children's eyes because they weren't expecting to have to talk about the birds and the bees...

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
jbeee
Business
Ontario, Canada
Dec 27, 2011

Good Location

The hotel was right around the corner from the action and lots of restaurants and bars. Close to a drug store and liquor store...everything we needed was within walking distance..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Acme Oyster house is right around the corner...:)

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
luke2
Business
St Martinville, LA 70582, USA
Dec 19, 2011

Great location, clean. Rooms small.

Reservations were supposed to be one room with king bed, one room with two twins. We're told upon check in no double rooms available. One room had only shower, no tub.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Deanie's

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Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
pocord14
Business
Ocean Springs, MS, USA
Dec 19, 2011

Excellent Value

We got a great deal with the "Papa Noel" pricing for the holidays. The hotel is really beautiful and comfortable. I am surprised that in this day a luxury hotel such as this still doesn't offer free wifi to its guests. Also, we paid for valet service only to be shuttled to a parking lot to pick up our car after checkout. That's not valet service. Other than these two minuses, I highly recommend Crowne Plaza.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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