Attended a wedding in New Orleans. Beds were not comfortable, bedding were stiff, felt like we were in a tunnel, the coffee pot was in the bathroom which was strange and halls were like mazes. Staff was very very nice. Couldn't sleep because of
all the noise even though they supplied us with ear plugs.Would not return if I had the opportunity to go back.
This location was just the best! Close to the famous Bourbon St. and the historic trolley cars were also just steps away. Great location for dining, gambling, touring, and shopping. I could not ask for a better location.
Location and helpful staff. Our room was right by the elevator (are these reserved for people who book online?). No refrigerator or microwave. Room was comfortable and neat, no problems there. Lots of talking (loudly!) by people cleaning rooms
when we wanted to sleep in past 8:00. Concierge has large fees that we were stupid to use. Would have been about $35 cheaper had we done the booking ourselves. Lesson learned. There are other hotels in the exact area that seemed to be much more modern and just as convenient. No continental breakfast, very important .for us.
We decided to do a quick road trip to pour in the happiness. Our dream died the moment we stepped into the room. Apparently the previous guest had a great time because vomit was all over the restroom. We got an upgrade to a Jr. Suite. That was
great until six in the morning when they started to rip the roof above us for a remolding job. We rolled to another room bags in hand and under our eyes. The third room was quiet, clean, but rundown. This was far from a four star experience.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Do all of your shopping early. Most shops start to lock up around five.
Very accommodating staff. We were able to check in early( 2 pm instead of 4 pm) and check out late ( 2 pm instead of 11 am) to fit our flight schedule .
Their restaurant had some awesome food.everywhere we wanted to see and visit is just either a
few blocks away or right down the alley.
I wasn't really expecting much but turned out better than anticipated. The staff was exceptionally friendly and courteous. The bed was the most comfortable I've slept in in a while. Even though the room was on the corner of Canal and Bourbon, it
was exceptionally quiet. The only thing that could have been better was the carpet (a bit worn) but definitely not a deal killer..