Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
View map of 739 Canal St. @ Bourbon, New Orleans, LA 70130

Hotel Overview

4 /5
Overall score
87%
Would recommend
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.7
Value:
4
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Key facts
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Neighborhood
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Hints and tips
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.
Policies and fees
  • Parking is $39 USD plus tax.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Hotel Map

29.9535 -90.0694
Nearby airports
New Orleans Lakefront Airport, (NEW), 12.00, MI, SW; Louis Armstrong International Airport, (MSY), 16.00, MI, SE;
Area description
Downtown, downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (377)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
377 out of 377
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.7
Value:
4

87% would recommend to a friend.

Sort by:
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Mateos2013
Business
Miami Beach
May 14, 2015

Good Location

A bit dated and very crowded on an otherwise crowded Canal Street. Would recommend it, if you are in the Quarter. Would not recommend, however, the restaurant. Wait staff were horrible.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Mel M
Business
National City
May 4, 2015

French Quarter Crown

This Hotel is home when I am in Nola. Perfect location, classy entrance, professional staff including security. I felt safe during Mardi Gras. Quiet, clean and spacious room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
Callie L.
Business
Lafayette
Apr 22, 2015

great birthday weekend

everyone was night and helpful. It is a great location. It could have better curb side assistance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Donald
Business
N/A
Apr 14, 2015

Vacation trip

Nice hotel for vacation. Good location with Bourbon Street on the corner and Canal Street (good public transportation connections) in front. Modern clean and attractive. Staff out front very helpful in hailing a cab to the airport during a heavy rainstorm on our last day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Andy S.
Business
Piedmont
Apr 13, 2015

Very Quiet despit ebeing RIGHT THERE

Perfect location and surprisingly serene inside. We were right on the edge of the French Quarter, but also convenient to the St Charles streetcar line to pop into the Garden District or over to Tulane.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Emily F.
Business
Chicago
Apr 9, 2015

Wonderful weekend getaway

You cannot pick a better location! Just close enough to enjoy Bourbon Street in minutes but far enough away to not hear the constant partying! Close to the streetcars, shopping, music, dining. A perfect place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Infrequent Reviewer
Business
Hoover
Apr 6, 2015

WWII Museum Trip

The hotel is located right on Canal Street, just a half block from the street car line, so quite convenient for getting around. Staff was pleasant, but had some confusion about my reservation. Room was quite well furnished and beds were excellent. Shower rod was not level so curtain wouldn't stay closed causing wet floor. Overall, a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Robert W.
Business
HAMPDEN
Apr 6, 2015

Great place to stay

Great location. Nice hotel. Centrally located in NOLA and close to French Quarter and all attractions. Also, oyster bar attached to restaurant is excellent and well worth going to. Highly recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
MICHAEL G.
Business
N/A
Mar 24, 2015

weekend getaway

The Crowne Plaza New Orleans French Quarter is in a great location. Everything in the French Quarter is just a short walk away. The great location can also be a detriment. My room was situated on the 3rd floor with a great view of Canal Street. However, that room location is way too noisy. The noise was so loud from Canal Street that I felt like I was on the street. Other than that the room was nice and you can't beat the location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

3
5.01.0
SmartEnoughSystems
Business
Albuquerque
Mar 19, 2015

Personal trip to scope out wedding venue

The rooms were somewhat shabby, but relatively clean. The lobby is still nice and the restaurant very good. We like 4-5 star hotels and this one was not.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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