Crowne Plaza NEW ORLEANS FRENCH QUARTER

4 stars
View map of 739 Canal St. @ Bourbon, New Orleans, LA 70130

Hotel Overview

Reviewer score
4.0
out of 5
356 reviews
2 night last minute trip

perfect location in the French Quarter. walking distance to almost everything. beautiful hotel. See full review

  • first time in Baltimore
  • Jul 23, 2015
Great Weekend Trip

Hotel is perfectly located to all the attractions. We went for a Monday night football game and... See full review

  • David T.
  • Jul 18, 2015
Previously the Astor Hotel, the multi-story Crowne Plaza New Orleans French Quarter grew organically from a collection of existing retail buildings and apartments, giving it a blended Crescent City charm. Inside, ironwork stair-rails, exposed brick walls, and mismatched lobby seating continues this feel. Conversely, the modern offerings of an outdoor pool, Internet access (fees apply), and a vast 30,000-feet of event space bring the building up to date. Pay a visit to Dickie Brennan's Bourbon House Restaurant for the best in local seafood and a cozy Southern welcome.
Location
Where the bustling business of Canal Street meets the revelry of Bourbon Street, the Crown Plaza French Quarter exists square in the center of the party. Walk a few blocks toward the river and you can follow Decatur Street, parallel to the main artery of New Orleans, the Mississippi River. Walk along Decatur to pass Jackson Square and head toward Esplanade to experience the French Quarter. Business visitors may be coming for larger events at the nearby Morial Convention Center, and sports fans will find the Mercedes-Benz Superdome - home of the Saints football team - not far away.
Highlights
  • 693 rooms
  • 14 floors
  • Restaurant/bar: Dickie Brennan's Bourbon House Restaurant & Oyster Bar
  • Concierge service
  • 24-hour fitness center with room-key access
  • Full-service business center
  • 13 meeting rooms
  • Complimentary Wi-Fi (for IHG Rewards Club members, small charge otherwise)
  • Executive work desks
Fees
  • Parking is $39 USD plus tax.
  • Internet access fee is $16.95 USD per 24-hour period.
  • This hotel does not allow coolers in rooms.
Policies
The Crown Plaza French Quarter Hotel is in a central area, but fares within the city are low enough to make short cab rides an affordable luxury.
When staying during annual events such as Mardi Gras, the Essence Festival or the Sugar Bowl, expect minimum stay requirements for this in-demand location.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Tour desk
Porters
FAX
Overhead projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bath tub

Hotel Map

29.9535 -90.0694
Nearby airports
New Orleans Lakefront Airport, (NEW), 12.00, MI; Louis Armstrong International Airport, (MSY), 16.00, MI;
Area description
Downtown, downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Preservation Hall: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Bourbon Street: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Jackson Square: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Louisiana State Museum: 0.6 mi
  • Contemporary Arts Center: 0.7 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.6 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Dining

Bourbon House
Located in the Astor Crowne Plaza, Dickie Brennan's Bourbon House is all about local seafood. If it's not in season, you won't find it on the menu. Enjoy authentic New Orleans dishes at New Orleans' premier oyster bar and seafood restaurant. Bourbon Hou
Palace Cafe
This classic New Orleans restaurant, located at the foot of the Franch Quarter, serves contempory Creole food in an upbeat and lively grand cafe. As bearers of the torch keeping Creole cusine alive and vital, Dickie Brennan and the Palace Cafe's culinary
Bourbon House Bar
Bourbon House is also more than just a name. The restaurant offers New Orleans' most extensive and impressive selection of small batch and single barrel bourbons, a delicious Frozen Bourbon Milk Punch, and the one and only New Orleans Bourbon Society.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (356)

Ratings and reviews for Crowne Plaza NEW ORLEANS FRENCH QUARTER

Overall score

4 / 5
5.01.0
356 out of 356
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4.7
Value:
4

86% would recommend to a friend.

Sort by:
Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
first time in Baltimore
Business
N/A
Jul 23, 2015

2 night last minute trip

perfect location in the French Quarter. walking distance to almost everything. beautiful hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
David T.
Business
Orchard Lake
Jul 18, 2015

Great Weekend Trip

Hotel is perfectly located to all the attractions. We went for a Monday night football game and walked over to the stadium. Our room was clean and very comfortable. This hotel will cater to your every need! This is our second year in a row staying here and we will come back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Robert G.
Business
Huntsville
Jul 18, 2015

Fantastic as always

I can't say enough about this hotel. Every time we go to New Orleans we stay at the Crowne Plaza. Great job, keep up the good work.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

1
5.01.0
Don G.
Business
N/A
Jul 10, 2015

Extremely Disappointed

At first arriving at the Hotel my family and I were excited and looking forward to a nice ending to a getaway vacation. Upon checking in the Bell Service brought our bags up and all was good. As we settled into our room I began to notice that the room was in quite disrepair for a four star hotel. The tub diverter was pulled away from the shower wall and didn't function properly, looked rigged. The bathroom sink stopper didn't function at all and there was mold in the bathroom tub/shower area. Putting all that aside, when I went to check out, I called for Bell Service and to have my car brought up by valet, after 45 minutes I called again, to no avail. Staff really seemed unappreciative and apathetic. I did not feel like I was staying in a four star hotel, more like a 1 star. My family and I plan on returning to New Orleans again, but we won't be staying at the Crowne Plaza.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Robin H.
Business
Mobile
Jun 30, 2015

40th birthday

Great stay! Perfect location. Would definitely recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Melanie W.
Business
Beech Grove
Jun 23, 2015

Awesome group trip

The hotel was very accommodating as we had 8 people total in our group spread out in 3 different rooms

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Tanzi
Business
Houston
Jun 22, 2015

Great hotel for a night out in Bourbon

This is my go to hotel for all my stay in New Orleans. It's right on Bourbon street so the walk back after a night out is a breeze. The rooms are pretty spacious and clean. I have stayed for a total of 3 times and I haven't found any major problem with it. I would highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

5
5.01.0
Steve G.
Business
N/A
Jun 19, 2015

Great location and value

Easy access to all attractions and places to visit. Convenient shuttle bus service to and from airport. Would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
LTJT
Business
N/A
Jun 18, 2015

Great time.

Great location, would return again. We enjoyed walking to pretty much every spot we wished to go.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza NEW ORLEANS FRENCH QUARTER

Reviewer score

4
5.01.0
Mateos2013
Business
Miami Beach
May 14, 2015

Good Location

A bit dated and very crowded on an otherwise crowded Canal Street. Would recommend it, if you are in the Quarter. Would not recommend, however, the restaurant. Wait staff were horrible.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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