Bienville House Hotel

Only had one night booked before our trip to New Orleans but had the most beautiful delux king room on the 3rd floor. After moving down town for two nights, we were delighted to return to the Bienville hotel for a further four nights where we were upgraded to a really great room with the most stunning roof top garden on the fourth floor. Really loved this hotel and the location is great.

This hotel was such a haven for us after our horrible experience at the St. James Hotel. They welcomed us and ugraded our room when they heard about our previous experiences we had had earlier in the week. The room was beautiful and spotless. The breakfast was great and all staff was very polite and helpful. Great location and pretty pool area.

Great location, clean rooms, friendly staff, comfortable bed. I couldn't have been happier about our choice to stay at Bienville House. Perfect walking distance to everything in French Quarter; far enough from Bourbon Street to get a good night of sleep (even during Halloween weekend). I was very pleased and would recommend this hotel to anyone comfortable in 3-4 star accomodations.

I really enjoyed staying at this hotel. great location for New Orleans in french quarter area. exceptionally friendly staff. easy to find. staff was very quick to resolve our problem with a mouse in the first room. would come back for another stay.

Everything was great about the hotel; however, the A/C in our room did not work. The hotel sent in a maintenance person to repair the A/C but he was not able to fix it. The hotel would have moved us into another room but there were no vacancies. Therefore, they provided us with a fan and did not charge us for the night's stay. The following day, they relocated us into a different room where the A/C worked. All in all, the staff was very pleasant and tried to accomodate us to the best of their ability.

Great ambiance. Very friendly and helpful service. While parking was limited, they arranged for parking at another hotel 1 1/2 blocks away.

My daughter and I (Mom) were on a college tour in the South. Tulane was on our list. Mom has been to NOLA many times and has stayed in the French Qtr but never as nice, convienient and quiet as this! Our room was amazing (King Suite). The staff was great. We didn't eat bfst there but we did partake of the coffee which was excellent (Starbucks). I will definitely stay there again as my first choice.

The hotel and rooms were so beautiful and comfortable that we had to force ourselves to leave to explore the French Quarter. The only problem was that we couldn't check in on time. Check-in is at 2:00 PM and the room wasn't ready until almost 4:00 PM. That's a lot of time when you have just come in the airport and you are hot, tired, hungry, and want to get to your room to freshen up before you go eat. More bothersome than that, however, was the fact that the front desk clerk took a bit of an attitude with us when telling us our room wasn't ready yet. I guess we looked rather blank and she took it as looking at her like it was her fault! I wouldn't break a leg trying to get to the Continental breakfast, either. The internet pictures made it look like something really special. In reality, it is very, very basic. All in all, however, this was a great hotel and we would definitely return

We prepaid for a delux room twin or king-size bed. I called about a week before to request two beds. When we arrived they had only one-bed rooms and no delux. The price stayed the same. They blamed Orbitz, saying that there are only so many delux rooms at the price and that Orbitz shouldn't have written our reservation in the way they did.

Loved this hotel! Stayed here during a Tulane University visit and the good reviews were absolutely correct. Easy cab ride from airport ($28 + tip for 2 of us.) Location excellent w/in walking distance to everything including the street car which took us where we needed to go, river walk, IMAX, jaz clubs, excellent dining, Harrah's casino,etc. Nice, clean, safe area. Hotel staff was cordial, professional and went above and beyond. Room was clean and the a/c was nice and cold. Continental breakfast and cookies and lemonaid @ 3pm were nice touches. Will happily stay again when we visit our son!