When I arrived at the hotel, they changed my room assignment and instead of a room with a King size bed and interior location, I had a room with two Queen size beds and a balcony on the street. That night, I may as well have been in the bar
across the street because they blasted music until 2 AM and we could not sleep. I showed them my reservation but they insisted it was not correct.
Everything was great about the hotel; however, the A/C in our room did not work. The hotel sent in a maintenance person to repair the A/C but he was not able to fix it. The hotel would have moved us into another room but there were no
vacancies. Therefore, they provided us with a fan and did not charge us for the night's stay. The following day, they relocated us into a different room where the A/C worked. All in all, the staff was very pleasant and tried to accomodate us to the best of their ability.
Great location in French Quarter...VERY short-walking distance to Jackson Square, Bourbon Street, Royal Street, French Market, Riverwalk, Aquarium, Downtown (Canal Street) and all the restaurants you could possibly explore.
Room was very nice and
comfortable, had a little balcony overlooking small courtyard with pool. Really added to experience.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
The very best raw oysters in town are found at Acme Oyster House on Iberville and Bourbon St.
My daughter and I (Mom) were on a college tour in the South. Tulane was on our list. Mom has been to NOLA many times and has stayed in the French Qtr but never as nice, convienient and quiet as this! Our room was amazing (King Suite). The
staff was great. We didn't eat bfst there but we did partake of the coffee which was excellent (Starbucks). I will definitely stay there again as my first choice.
This hotel was perfect for our plans- in the French Quarter, but not too close to Bourbon Street. We enjoyed walking to restaurants and shopping. Staff was pleasant and helpful. Would definitely stay again!
The location is ideal for the French Quarter. Our King room didn't have a tub--only a shower. The room smelled musty and was a bit small. The parking fee is exorbitant at $30 per day for a small SUV. The staff is very friendly, which was a
plus. I wish I had complained at the time and asked for another room.