$75 Avg/night
Rate and special offer based on Check-in: May 13, 2015 Check-out: May 16, 2015

Baymont Inn & Suites New Orleans

2 stars
View map of 12340 I-10 Service Road, New Orleans, LA 70128

Hotel Overview

Baymont-Inn-&-Suites-New-Orleans-Hotel-Exterior
Reviewer score
2.8
out of 5
26 reviews
Great Value

For the money spent, this place was really nice. The staff was extremely nice, and we loved the... See full review

  • Charleyhorse
  • Jun 21, 2012
Road trip

I had a very nice trip this motel was the second nicest I stayed in. See full review

  • Judge Mom
  • Jul 8, 2013
Enjoy great Cajun hospitality at this Baymont Inn and Suites New Orleans hotel just off Interstate 10, convenient to the best of New Orleans including the French Quarter, downtown, restaurants, shopping, parks and the Superdome. It is also very close to great outdoor recreation at the Louisiana Nature Center and Bayou Sauvage National Wildlife Refuge. This hotel features complimentary wireless Internet and complimentary breakfast as well as a fitness center, pool, dry-cleaning, parking for all vehicles and banquet facility. Take care of work details and wrap up paperwork in the business center with 1500 square feet of meeting space and fax and copy service. Rooms feature iron and ironing board and complimentary local calls, and there is no charge for kids 17 and under when accompanied by adults.

Recommendations for you

Customers who viewed Baymont Inn & Suites New Orleans also booked these hotels.

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Reviewer score 2.4 out of 5
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Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Outdoor pool
Exercise gym
Dining
Coffee maker in room
Meal plan - continental
Vending machines
Services
Business center
Express check in
Guest laundromat
Express checkout
ATM/Cash machine
Security
Wake-up service
Meeting/Banquet facilities
FAX
Copy service
Internet
High-speed internet
Parking
Free parking
Parking
Outdoor parking
RV or truck parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Accessible parking
Brailled elevators
Room
AM/FM alarm clock
Free newspaper
Microwave
TV remote control
Ironing board

Nearby points of interest

  • Lakefront Arena: 5.5 mi
  • Bywater Historic District: 7 mi
  • American Aquatic Gardens: 8.1 mi
  • Algiers Point: 8.4 mi
  • City Park New Orleans: 8.5 mi
  • New Orleans Historic Voodoo Museum: 8.6 mi
  • Jackson Square: 8.7 mi
  • Bourbon Street: 8.7 mi
  • Preservation Hall: 8.7 mi
  • Sydney & Walda Besthoff Sculpture Garden: 9 mi
  • New Orleans Museum of Art: 9 mi
  • Aquarium of The Americas: 9 mi
  • Entergy IMAX Theater: 9.1 mi
  • Carousel Gardens: 9.1 mi
  • Outlet Collection at the Riverwalk: 9.2 mi
  • Lakefront Arena: 5.5 mi
  • Bywater Historic District: 7 mi
  • American Aquatic Gardens: 8.1 mi
  • Algiers Point: 8.4 mi
  • City Park New Orleans: 8.5 mi
  • New Orleans Historic Voodoo Museum: 8.6 mi
  • Jackson Square: 8.7 mi
  • Bourbon Street: 8.7 mi
  • Preservation Hall: 8.7 mi
  • Sydney & Walda Besthoff Sculpture Garden: 9 mi
  • New Orleans Museum of Art: 9 mi
  • Aquarium of The Americas: 9 mi
  • Entergy IMAX Theater: 9.1 mi
  • Carousel Gardens: 9.1 mi
  • Outlet Collection at the Riverwalk: 9.2 mi
  • New Orleans School of Glass Works: 9.2 mi
  • Louisiana State Museum: 9.5 mi
  • Contemporary Arts Center: 9.7 mi
  • Mercedes-Benz Superdome: 9.8 mi
  • Mercedes Benz Superdome: 9.8 mi
  • Port of New Orleans: 9.8 mi
  • New Orleans Arena: 9.9 mi
  • Riverbend: 12.3 mi
  • Audubon Zoo: 13.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Baymont Inn & Suites New Orleans

Overall score

2.8 / 5
5.01.0
26 out of 26
Amenities:
3.3
Cleanliness:
3.3
Hotel staff:
3.3
Comfort:
3.4
Location:
3
Value:
3.2

62% would recommend to a friend.

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Review of Baymont Inn & Suites New Orleans

Reviewer score

1
5.01.0
Bill B.
Business
San Ramon
Apr 6, 2015

Nightmare stay - Warning - look elsewhere

We arrived on a Tue & did not have room issues resolved until mid-day Wed. This involved changing rooms 3 times (we booked double rooms so the constant change was very upsetting to our children) as each new room had additional problems, both mechanical, visual with mildew/mold. The staff were nice, though insufficient and completely overwhelmed due to responding to constant damage caused by the less than savory guests who seem to frequent this property. One morning we noticed 2 guests laying in the hallway, drinking out of paper bags........not family friendly. Room garbage placed in the hallway was never picked up. Please note - artificial juice flavors, powdered eggs and cut up hot dogs do not constitute a warm breakfast. Thank god for the waffle machine. Also, guests ignore the no smoking requests on smoke free floors and you just have to suffer through smelling it seep into your room all night long. Maid service was almost non-existant, and required you to go to the lobby and request it, as most of the room phones did not work, along with non-working televisions, plumbing, bathroom fans and lights.......for real. The stay was so bad that we requested a refund for the first night, and would have relocated, but were 2,000 miles from home and just decied to solder through the stay as a place to sleep. Find a different place - you owe it to yourself.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Baymont Inn & Suites New Orleans

Reviewer score

3
5.01.0
Ravein F.
Business
N/A
Jan 26, 2015

visiting

Came back to a clean room and the environment was decent enough. Lady at the front desk was very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Baymont Inn & Suites New Orleans

Reviewer score

1
5.01.0
trveler from pittsburgh
Business
pittsburgh pa
Mar 13, 2014

Would not reccomend stay. Go somewhere else!

Rude service at the front desk. Bath tub did not drain. Room did not have coffee cups or enough coffee for 3 people. when asked for, front desk was very rude. a little far from the french quarter but the distance is not that much of an issue if you have a car.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

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Review of Baymont Inn & Suites New Orleans

Reviewer score

2
5.01.0
Cape Cod Dreaming
Business
Michigan
Mar 2, 2014

Hotel needs better housekeeping

The location of the hotel is fine as long as you are not trying to catch a bus. The closest local stop is close to a mile away. Breakfast was good and hot. Unfortunately, there was a huge cockroach in the bathroom when I walked in and all I requested was a can of bug spray but that could not be produced. The next two nights I killed 4 more cockroaches. A frig had been requested and there was none available for the first three nights. That was somewhat understandable considering it was a busy weekend but when the frig was given to us on Monday, it didn't work. There was mold/mildew on the shower curtains and in the doorframe leading out the back. Towels had to be requested even though the ones needing to be replaced were on the bathroom floor as the placecard suggested. Except for the first day, shampoo and soap were not placed in the room, for a five night stay. Overall, I wouldn't suggest staying here.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Go to the zoo in New Orleans. It is well worth it. If you can, take the St. Charles trolley to it as well.

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Review of Baymont Inn & Suites New Orleans

Reviewer score

4
5.01.0
Judge Mom
Business
Mesquite, NV
Jul 8, 2013

Road trip

I had a very nice trip this motel was the second nicest I stayed in.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

watch the exits off the highway I could not get there very well

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Review of Baymont Inn & Suites New Orleans

Reviewer score

3
5.01.0
TheSoutheast traveler
Business
Birmingham, Alabama
Jun 22, 2013

Not bad

It appeared that efforts had recently been made to help raise the level of service and appearance to the hotel (exterior & interior). The bed didn't have bed bugs but the room has its share of some for of tiny bugs that were a nuisance. The water went out during my stay and they offered bottle water to help with brushing teeth. I wouldn't recommend the rooms located towards the end of the hallways because the paper-thin walls allows guests to hear the elevator bells, the extremely loud ice machine and when its dispensing the ice. There was a security presence at night time but broken glass in the parking area upon my arrival and when I checked out the next day. Didn't check out the breakfast. Family friendly. Lots of families enjoyed the facilities and its pool. PLenty of parking.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Baymont Inn & Suites New Orleans

Reviewer score

2
5.01.0
Soroor
Business
Auburn, AL
May 27, 2013

Reasonable price to stay for a couple of days

It's location is very far from the New Orleans city downtown. First night of my staying in that hotel was very noisy, a group of artists were staying up until 5 am and they were talking jumping and laughing in the corridor just next to my room and no one of the hotel operators told them that there are people tried to get rest in other rooms of the hotel, and in the next day when I told the front desk lady she even didn't like to oppologize.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
1
Value:
3
Trip purpose:

Business

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Review of Baymont Inn & Suites New Orleans

Reviewer score

4
5.01.0
AlLu
Business
New Orleans,La
May 18, 2013

I will go back

the rooms was clean,The breafast could be improve ,but overall i will go back again and again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Baymont Inn & Suites New Orleans

Reviewer score

2
5.01.0
Average Mo Joe
Business
St Louis, MO.
Apr 29, 2013

First New Orleans Experiance

For my first time in New Orleans, the hotel was just ok. The toilet ran, the cold water knob on the sink was stripped, and the shower had no hot water. Called down to the desk and they had the shower and toilet fixed the next day. Everything was just average.. It was clean though and the staff were nice. Probably the only good thing.. Not a very good neighborhood. Almost all the stores and restaurants around it were closed or run down.. They had an IHOP and a run down panda house buffet for eating.. Literally nothing else for miles.. Not even a McDonald's.. And too far away from down town NOLA to make a cab ride worthwhile.. If you can drive the 12 miles into town and just need a place to lay your head.. its your just barely average roadside motel..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Highly recommend the swamp boat tour..

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Review of Baymont Inn & Suites New Orleans

Reviewer score

4
5.01.0
Moore's
Business
Mansfield, Texas
Apr 23, 2013

Passing Through to Florida

This was a nice clean hotel, great value for the price paid. Best free breakfast I've had on site at this type of hotel. Planning to stay there again on our way home!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

We drove over to St Bernards perish to a place called the Plantation...good food, nice people

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