This was the worst hotel room we have ever stayed in, in was small, with no window!! Felt like a prison cell. It was dark and dingy, and very noisy at night, we could hear some sort of motor clicking on and off, from outside.the room. Location was
great, but room let the hotel down
Online it said they had a free airport shuttle and when we called we were told that wasn't true. Also when we arrived we were in a room with no windows and when we requested to be moved they told us that was the room we requested and nowhere
online did it say anything about not having windows. We were also told that we would have to pay more to move and then there were no rooms to move to.
We liked this hotel. It was easy to find, convenient to our event, and the staff was very helpful. The room was also very clean. We didn't spend much time in our room so the fact that it was tiny, didn't get to us much. The continental breakfast
was pretty good. There was a wide variety of items to choose from. I would probably stay here again.
Great location to downtown areas. The room was comfortable and clean. The only negative was the staff. As a pet friendly hotel I would expect them to have some knowledge about pet areas but when we asked where was a good area to take our dog to
the bathroom the front desk woman didn't know and didn't seem to care. Overall it was a nice stay.
Needed help with luggage when checking out at 7:00 A.M. No valet was on duty and the gentleman who brought over my car did not help with the luggage cart and it rolled and hit my car putting a dent in it. The car is less than 2 months old and this
dent is unacceptable! When you're paying $25 plus tax per day for valet service, you should get quality service. Respectfully, Richard Mazur