Ambassador Hotel New Orleans

I read a lot of negative stuff about this place, but it had a low price. It was poorly maintained with chipping unfinished walls, floorboards coming up, a bathroom in poor repair. The bed only had a thin sheet and a thin cover - it wasn't much for the >100 per night I paid. They offered to charge me extra 10$ per night for the luxury of internet, work out room and business center, which I had to specifically request that I not be charged for. They said they are supposed to, but for whatever reason they decided not to charge me. But, it was a quiet night in a bed. Nothing broke, no one bothered me, and I slept well. I would not go back unless I had to.

My husband just spent two nights at this hotel and came home with a significant number of bites. The doctor confirmed today that it was bed bugs. I've left a msg today for the hotel manager but no one has returned my call. Not sure what I expect from him, but others should be warned.

I stayed at this hote during the Venezuelan elections in New Orleans. I paid about $150 per night and it was definitely not worth it. The rooms are very old, and are not well maintained. For example, I noticed that they had not cleaned the bathroom in the room I was initially assigned. You can find better hotels in the area. Also, at the time of the check-out, they could not give me the receipt because "the printer was down", so I gave them my e-mail, and I am still waiting for my receipt. Finally, you have to pay $10.00 daily for internet, which they call 'ammenities", and which is a "manndatory fee", but the internet was down most of the times.....Find a different place.

Most rooms don't have windows and we had to move three times here, twice for mold everywhere and once when we had cockroaches in our room. If the entire city wasn't sold out for the SFN conference we would have changed hotels - which is the only thing the manager told us to do. He was unsympathetic and could not care less that our room had cockroaches. Unbelievable. This place is truly a dump.

They gave me a key to a room when I checked in and when I opened the door, someone was sleeping in the bed! This is one of the sleaziest hotels I've ever stayed in. People in the rooms were screaming at 4 in the morning and the place was filthy. I have strong trepidation about ever using this service again. Parking across the street was $30/day and when I checked out they tried to tack on a charge for a fitness room and business services. There was no fitness room and no business services that I could see.

i will never stay or recomment this hotel to anyone.

The Ambassador is a good hotel if you just need a place to rest your head at the end of the night. It does not offer many amenities, but it has a unique style. The location is perfect - walking distance to the French Quarter and Warehouse District.

We had a very bad experience. My daughter was taking a bath when all of a sudden a tile from the ceiling fell on her head. We had to take her to the local hospital. The hotel was not concern about her well being. The manager for some reason was not around to talk to us. This was very dissapointing. The had to be moved to another room and no compensation was considered. Thishotel was recommended to us but we probably will not recommendit to no one we know.

The room was quite spacious, very clean and the beds were comfortable. The Riverwalk and Harrah's casino are in very close proximity as well as the wonderful Mother's Restaurant - it's great!

Our two main gripes were that they had a hidden charge for thier telephone/internet service that they do not include in the price of the room but is mandatory that you pay it even if you never pick up the phone or desire internet. It was only about $7 a day but that should either be by your choice or be put into the price of the room. The other thing was the room really had a bad smell to it. I guess it was smoked in. When we protested at the desk about the extra charges we were told that we would have to talk to management and then management never made themselves available. Friends of ours had alot of trouble getting thier room toilet to work properly and maintainence was very slow in responding to their calls. The resturant was changing hands when we were their and the service was lousy. Still the location is great, they have alot of potential to be better. They were better when we were there two years ago. I hate to excuse bad service because of a hurricane 18 months prior. New Orleans is a great town, but next time we will look at other hotel options.