Ambassador Hotel New Orleans

They really couldn't offer an early check-in, not even by 30 minutes. Would have liked the option to forego housekeeping everyday since I was spending so little time in my room -- such a waste. Breakfast although included was fairly bare-bones. Easy walk to convention center though and free wifi was helpful. I liked the character of the wood floors and the rooms, but sometimes the creakiness was a bit much and not much soundproofing so neighbors knocking on doors late at night wasn't much fun. Was an acceptable option for my conference attendance, but otherwise I'm not sure I'd come back.

Decent place and friendly staff. There were many amenities--compact but comprehensive gym, free printing, and free wireless. However, the breakfast was lame, the elevators function at random, and the lighting in the room was less than desired. Still, a better deal and a beautiful interior than many nearby hotels.

Most rooms don't have windows and we had to move three times here, twice for mold everywhere and once when we had cockroaches in our room. If the entire city wasn't sold out for the SFN conference we would have changed hotels - which is the only thing the manager told us to do. He was unsympathetic and could not care less that our room had cockroaches. Unbelievable. This place is truly a dump.

I read a lot of negative stuff about this place, but it had a low price. It was poorly maintained with chipping unfinished walls, floorboards coming up, a bathroom in poor repair. The bed only had a thin sheet and a thin cover - it wasn't much for the >100 per night I paid. They offered to charge me extra 10$ per night for the luxury of internet, work out room and business center, which I had to specifically request that I not be charged for. They said they are supposed to, but for whatever reason they decided not to charge me. But, it was a quiet night in a bed. Nothing broke, no one bothered me, and I slept well. I would not go back unless I had to.

Uncomfortable beds, but overall the staff was quite nice

The staff were wonderful and courteous, and the location was perfect for my needs (CBD and warehouse district which is great for dinners that aren't overrun with tourists). However I had a first floor room which did not resemble the photos on the website. They are going for the rustic charm - lobby hits its that mark, but the room fell way short and was just junky. The carpet was absolutely disgusting and the bathroom was not particularly clean either (lots of mold in the shower grout, and around fixtures). It wasn't worth switching hotels for me but this hotel also wasnt worth what I paid for it. With so many other options in the area I most likely won't stay here again.

The location is convenient if attending the convention center. The room and personnel were adequate. Was caught off guard at checkout by a $9.95 per night 'amenities' fee which was not included in the original price paid online.

upon checking in the hotel had mistakenly held a single bed room for me when I had reserved and paid for a double bed room (there were going to be three of us in the room). When we called down to the front desk she told us they had no double bed rooms available until the next day and would we like a cot. 30 minutes later I called back and they told me they were out of cots. They were willing to move us to a king bed room for more comfort, but all in all this was really frustrating, especially considering it was late in the evening after a long day of work and driving. I asked to speak to a manager several times throughout the stay and no one was ever available. They were unable to refund me any part of my money because I booked online through an external company rather than through them. I was in town for a large conference and many of us from the conference were staying at the hotel, however they declined to serve coffee or any sort of early breakfast any earlier than 830 despite the fact that most of us were expected at the conference by 730AM. The room itself, and the location were great. Lots of character and very close to everything. The amenities and staff were sadly lacking.

Enjoyed my stay. Interesting place, a little off the beaten path but very good location. Nice sports bar off the lobby. Very good for the price. I'll probably stay there again

We were attending a conference in New Orleans, and we had booked rooms at one of the conference hotels. At the last minute, we needed a pet friendly hotel. We found this hotel in fact it showed up first on the list. First the hotel is old, everything squeaks especially our bed. The floors are not level, the elevator sounds like it will break at any minute, and you can hear EVERYTHING..After two days of our stay, we were out with our pets and we were harassed as we came back to the hotel by the 'manager' who said the hotel was not pet friendly. I explained that we checked in no problem and it states in the directory that pets are allowed. He said he would find out who checked us in and that the policy had changed and they don't allow pets. I went to our room and called the corporate office to see if we needed to leave and complained about the rude 'manager'. Turns out he was the assistant and the actual manager knew we checked in and 'didn't have a problem' with our dogs. They don't know if they take pets or not. We couldn't wait to leave. Will never stay there again and would NOT recommend it.