Ambassador Hotel New Orleans

3 stars
View map of 535 Tchoupitoulas Street, New Orleans, LA 70130

Hotel Overview

3.1/5

Overall score

66%

Would recommend

Amenities:
3
Cleanliness:
3.5
Hotel staff:
3.5
Comfort:
3.2
Location:
4.2
Value:
3.5
Historic hotel with contemporary flair near Riverwalk, downtown sites

Three historic coffee warehouses were combined and repurposed to create this unique Arts District hotel. Modern appointments join original hardwood floors, beamed ceilings and recycled wrought iron for a completely contemporary feel. The National Park Service has certified the restoration, and the result is a one-of-a-kind hotel in a great location.  The hotel has easy access the convention center, French Quarter or cruise terminal.  Riverwalk and its paddleboat rides are at the doorstep.

Highlights
  • In-room spa services
  • 24-hour fitness center
  • New Orleans Saints-themed sports bar
Rooms

The Ambassador has been recognized for its re-use of materials. The old-made-new element is apparent in its 175 guest rooms with kings, doubles or queens. In the rooms, wrought iron four-poster beds welcome each guest.  Gleaming hardwood floors, exposed brick walls and high timber ceilings lend an open feeling. All rooms feature ceiling fans, oversized executive desks, irons and ironing boards, coffee makers, safes and high-speed Internet access (covered in resort fee).

Features

The Arts District location is convenient for tourists and business travelers alike.  Downtown New Orleans, The French Quarter, Central Business District, Riverwalk, museums and convention center are an easy walk away.  The developers took great pains to retain the original look of the former coffee warehouses. Visitors can soak up the historic feel while enjoying modern conveniences. Saints fans can walk to the Superdome. Valet parking is available (fees apply).

Transportation
  • Louis Armstrong New Orleans International Airport (19 minutes)
Attractions
  • Harrah's Casino (0.2 mi/ 0.3 km)
  • The National World War II Museum (0.5 mi/ 0.8 km)
  • Louisiana Children's Museum (0.2 mi/ 0.3 km)
  • Audubon Nature Institute (5.4 mi/ 8.7 km)
  • Ogden Museum of Southern Art (0.5 mi/ 0.8 km)
Business
  • Embassy Room can accommodate meeting receptions for 150
  • Near the Ernest N. Morial Convention Center and Central Business District

 

Policies & fees

  • The property is currently under renovation. Please pardon the dust.
  • The Ambassador Hotel has an Amenity Package Fee of $9.95 per night. This package includes unlimited local and long distance phone calls, Wi-Fi internet access, 24 hour fitness center usage, and up to $20,000 insurance on your in-room safe. This is a mandatory fee by the hotel.
  • Valet parking is $32 USD per night plus tax.

  • Pets are allowed (maximum of 30 lbs) at $25 USD per night.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Ambassador Hotel New Orleans Rooms

Deluxe King
This room features a plush king bed , original hardwood floors, exposed original brick and beam elements, ceiling fan, high speed internet access, in-room safe, coffeemaker, iron and ironing board, hairdryer, and large writing desk with chair.
Deluxe Double Double
This room features 2 plush double beds , original hardwood floors, exposed original brick and beam elements, ceiling fan, high speed internet access, in-room safe, coffeemaker, iron and ironing board, hairdryer, and large writing desk with chair.
Premium Queen
This room features a plush queen bed, original hardwood floors, exposed original brick and beam elements, ceiling fan, high speed internet access, in-room safe, coffeemaker, iron and ironing board, hairdryer, and large writing desk with chair. Room is handicap accessible.
Premium King
This room features a plush king bed, original hardwood floors, exposed original brick and beam elements, ceiling fan, high speed internet access, in-room safe, coffeemaker, iron and ironing board, hairdryer, and large writing desk with chair. Room is handicap accessible.
Premium Queen Queen
This room features 2 plush queen beds, original hardwood floors, exposed original brick and beam elements, ceiling fan, high speed internet access, in-room safe, coffeemaker, iron and ironing board, hairdryer, and large writing desk with chair. Room is handicap accessible.
Deluxe Queen, Windowless
This interior room features a plush queen bed , original hardwood floors, exposed original brick and beam elements, ceiling fan, high speed internet access, in-room safe, coffeemaker, iron and ironing board, hairdryer, and large writing desk with chair.
Deluxe Queen
This room features a plush queen bed , original hardwood floors, exposed original brick and beam elements, ceiling fan, high speed internet access, in-room safe, coffeemaker, iron and ironing board, hairdryer, and large writing desk with chair.

Amenities

  • WiFi
General
Concierge
Activities
Fitness center or spa
Dining
Restaurant
Room service
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

29.9483 -90.0671
Area served
New Orleans, LA
Nearby airports
New Orleans International Airport
Area description
Great access to the Convention Center. Hotel is is the Warehouse/Arts district, adjacent to the French Quarter, Convention center area and convenient to all other New Orleans attractions. Steps away from Harrah's Casino.

Nearby points of interest

  • New Orleans School of Glass Works: 0.1 mi
  • Outlet Collection at the Riverwalk: 0.2 mi
  • Entergy IMAX Theater: 0.2 mi
  • Louisiana State Museum: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Contemporary Arts Center: 0.4 mi
  • Jackson Square: 0.7 mi
  • Preservation Hall: 0.7 mi
  • Bourbon Street: 0.7 mi
  • New Orleans Historic Voodoo Museum: 0.8 mi
  • Mercedes Benz Superdome: 0.9 mi
  • Mercedes-Benz Superdome: 0.9 mi
  • New Orleans Arena: 0.9 mi
  • Port of New Orleans: 1 mi
  • Algiers Point: 1.1 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Outlet Collection at the Riverwalk: 0.2 mi
  • Entergy IMAX Theater: 0.2 mi
  • Louisiana State Museum: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Contemporary Arts Center: 0.4 mi
  • Jackson Square: 0.7 mi
  • Preservation Hall: 0.7 mi
  • Bourbon Street: 0.7 mi
  • New Orleans Historic Voodoo Museum: 0.8 mi
  • Mercedes Benz Superdome: 0.9 mi
  • Mercedes-Benz Superdome: 0.9 mi
  • New Orleans Arena: 0.9 mi
  • Port of New Orleans: 1 mi
  • Algiers Point: 1.1 mi
  • American Aquatic Gardens: 1.3 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 3.1 mi
  • New Orleans Museum of Art: 3.1 mi
  • Carousel Gardens: 3.6 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 4 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.7 mi

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (277)

Ratings and reviews for Ambassador Hotel New Orleans

Overall score

3.1 / 5
5.01.0
277 out of 277
Amenities:
3
Cleanliness:
3.5
Hotel staff:
3.5
Comfort:
3.2
Location:
4.2
Value:
3.5

66% would recommend to a friend.

Sort by:
Review of Ambassador Hotel New Orleans

Reviewer score

3
5.01.0
Kostas N
Business
Boston, MA
Mar 31, 2013

Good value for money

Very basic amenities, the breakfast was not that good. The room was not that clean at check in but it was great the 2nd day. Staff was helpful but responded slowly. Simple tasks needed extra time to be done and the overall takeaway was not to trust the staff at all. It was the only hotel in the US where I was afraid to leave my laptop in the room while away. Also, it was the only hotel in US that they charged extra when we requested a baby crib....

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Ambassador Hotel New Orleans

Reviewer score

3
5.01.0
HPM Convention goer
Business
KC, MO
Mar 19, 2013

Works for Work

They really couldn't offer an early check-in, not even by 30 minutes. Would have liked the option to forego housekeeping everyday since I was spending so little time in my room -- such a waste. Breakfast although included was fairly bare-bones. Easy walk to convention center though and free wifi was helpful. I liked the character of the wood floors and the rooms, but sometimes the creakiness was a bit much and not much soundproofing so neighbors knocking on doors late at night wasn't much fun. Was an acceptable option for my conference attendance, but otherwise I'm not sure I'd come back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Ambassador Hotel New Orleans

Reviewer score

2
5.01.0
Pappa Mike
Business
Chicago, IL
Mar 5, 2013

Very disappointed

Claims to be a boutigue hotel. Very old and bath tub and sink really need upgrade (cracks, etc. Youth cheerleading competition going on and hotel was booked with teams and families. kids were hanging out in hallways. (20) camped outside our door. teams prcaticing routines in the hallways and in their rooms. called desk (3) separate times last time was 1:00am, they were still at it. Talked to desk personel, could'nt cares less. One more thing, no windows looking outside, just a window looking at the hallway (where the kids were practicing). high price for horrible service.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of Ambassador Hotel New Orleans

Reviewer score

3
5.01.0
MrsJones87
Business
Southwestern Ohio
Jan 20, 2013

Hotel with personality

- Good location, only a short walk to French quarter & CBD - Nice, unique ambiance - Could have been cleaner - Walls must be a bit thin as we heard a lot of voices and noises from plumbing

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Ambassador Hotel New Orleans

Reviewer score

2
5.01.0
Mrs.A
Business
GA
Jan 7, 2013

Really needs an upgrade

Just stayed here over the weekend Jan 2013. The Internet pics and rating was so far from the truth. The bed is not connected to the headboard so is slides away from the wall. The bathroom had yellow spots on the ceiling and a piece of paper stuck in a hole in the ceiling. The floors were ancient. The conversations of the next room occupants were easily heard. The ceiling seemed as if it would fall in when the upper floor occupants walked. This place really needs some work. Definitely would not recommend UNLESS you are looking for a great location!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Ambassador Hotel New Orleans

Reviewer score

4
5.01.0
whyisthisrequired
Business
Boston, MA
Jan 7, 2013

Good deal

Decent place and friendly staff. There were many amenities--compact but comprehensive gym, free printing, and free wireless. However, the breakfast was lame, the elevators function at random, and the lighting in the room was less than desired. Still, a better deal and a beautiful interior than many nearby hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Ambassador Hotel New Orleans

Reviewer score

5
5.01.0
Mr. Personalitzzzzz......
Business
San Antonio
Dec 28, 2012

Old style comfort, would stay again

Loved the historic quality of the rooms and hotel. Parking can be expensive (about 29 a night across the street, 36 for valet), but we were able to park on the street in the 2 hour and get away with it (the clerk said they sometimes ticket, sometimes they don't-we may have just lucked out). The hotel bar was reasonable and poured good martinis, and I enjoyed a perfect catfish po'boy. Our bath tub was huge, so wife poured herself a hot one. Very close the riverwalk, and in mild weather perfect walking distance to French Quarter.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

The food in the hotel bar was fantastic for it's price point.

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Review of Ambassador Hotel New Orleans

Reviewer score

2
5.01.0
Miss Sheila
Business
Jackson, Mississippi
Nov 21, 2012

Beautiful hotel, but so disappointing!

I stayed here for my birthday for three night and four days. For one, I had to wait for my town car to pick me up after I'd made reservations. Once I finally made it to the hotel, the front desk tells me that I had to wait for my room to be cleaned. REALLY?! I had to sit at the bar with drunk folks ready to party before I finally got my room to relax. When I FINALLY made it to my room, the hardwood floor was so creaky and uneven, I thought I would fall through. It was around this time that I discovered that there was NO ROOM SERVICE at this hotel. When I called to ask about room service, and what one should do to get food, the Front Desk was very flippant and sarcastic with me. (Mind you, no one bothered to mention the continental breakfast until I was checking out of the hotel.) Sleeping was a horrible experience. My bed was comfortable, but everybody's footsteps was heard throughout the hotel, ... it sounded like each guest in each hotel room (anywhere near mine) wore 'concrete busters' throughout the night, and also chose to drag dead bodies across the floor at 3am in the mornings. (It's the only thing I can think of to drag that late at night.) When I'd wake up in the mornings, I had no idea what time it was if I did not have my phone next to me, as the windows in my room only showed the view of the hallway outside, meaning when I woke up at 7:30am, it was pitch black in my room. Once I woke up in the morning, there was NEVER any hot water to use for the tub. I'd have to wait til the evening hours to take my baths, because that's when most people were out and about getting drunk and NOT using the water. I couldn't wait for this experience to be over. The concierge adviced me to try to get the Front Desk to take off the "hidden fees" of $9.95 a night, since I'd been inconvenienced with having to wait for my room when I arrived. When I tried her method, the Front Desk didn't budge. When it was time for check-out, the concierge assured me that she'd reserved transportation for me to get to the train station. I waited, ... and waited, ... and waited some more. Finally, the nice gentleman who worked in place of the previous concierge found a cab for me, who came right away. He didn't even charge me for the ride, which was a positive experience that had absolutely NOTHING to do with this hotel. LOL! But anyway, ... I loved the architecture of the building, and the history behind it, but it just wasn't as pleasant of an experience as I had hoped. One night would've been great, ... 3 nights in a row sucked.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

I'll be honest that the food at the Extreme Bar & Grille was quite good.

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Review of Ambassador Hotel New Orleans

Reviewer score

3
5.01.0
Music connection
Business
Kansas City
Nov 18, 2012

Overall good place

I like the location of this hotel, not right in the middle of all the activities but close enough to walk to all of them. I like where I stay to be quieter! My only complaint about the room was the bed - one side was higher than the other. The hotel bar was great - best Bloody Mary's I've had!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Ambassador Hotel New Orleans

Reviewer score

1
5.01.0
ACha
Business
Montpelier, VT
Nov 6, 2012

Horrible Experience

They gave me a key to a room when I checked in and when I opened the door, someone was sleeping in the bed! This is one of the sleaziest hotels I've ever stayed in. People in the rooms were screaming at 4 in the morning and the place was filthy. I have strong trepidation about ever using this service again. Parking across the street was $30/day and when I checked out they tried to tack on a charge for a fitness room and business services. There was no fitness room and no business services that I could see.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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