Sun Suites of Metairie

3 stars
View map of 4409 Hearst Street, Metairie, LA 70001

Hotel Overview

Reviewer score
2.5
out of 5
92 reviews
Unbeatable location for the price

I LOVE BEING HERE. I DIDN'T WANT TO LEAVE. I MISS HOME. VERY CONVIENANT LOCATION. See full review

  • HEY BABY KREWE
  • Sep 17, 2009
great for overnight

The staff at this hotel are very nice and friendly. It is also pet friendly. The location is good... See full review

  • Anonymous
  • Aug 1, 2008

Sun Suites New Orleans West offers the extra space that extended-stay travelers need, all on a budget. The suites with living rooms are comfortable and feature apartment-sized kitchens stocked with cookware. The hotel is in the Harvey area, a short drive from downtown New Orleans with easy access to I-10.

Rooms

The Sun Suits New Orleans West is a three-story building featuring 127 guest rooms. Suites feature apartment-sized kitchens with full sized refrigerator, two burner stove, full-sized microwave, dishes, cutlery cookware and dining space. Comfy chairs and ottomans, workspace with Internet access, cable TV with free HBO and phones with voicemail add to the comfort.  Hair dryer, iron and ironing board are available upon request.

Property features

Coin-op laundry and in-room kitchens make this limited service hotel a value option for the budget traveler. Weekly guests receive full housekeeping services once a week and a mid-week restock of fresh towels and trash removal.

Highlights
  • Suits with refrigerator, stove and microwave
  • Free parking
  • Free Internet access
  • Pet-friendly up to 20 pounds (fees apply)

 

Nearby attractions
  • French Quarter
  • Shop's at Canal Place
  • Coca Cola Saints Museum
  • National D Day Museum
  • Mardi Gras Museum
  • Kenner Toy Train Museum
Business
  • Free in-room Internet
Transportation
  • Louis Armstrong International Airport (15 miles)

 

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Sun Suites of Metairie Rooms

1 King Bed Studio ADA Accessible
1 King Bed Studio ADA Accessible 1 King Bed Studio ADA Accessible
1 Queen Bed Studio ADA Accessibl
1 Queen Bed Studio ADA Accessible 1 Queen Bed Studio ADA Accessible
2 Full Beds Studio ADA Accessibl
2 Full Beds Studio ADA Accessible 2 Full Beds Studio ADA Accessible
2 Full Beds Studio Smoking
2 Full Beds Studio Smoking 2 Full Beds Studio Smoking
1 Queen Bed Studio No Smoking
1 Queen Bed Studio No Smoking 1 Queen Bed Studio No Smoking
2 Full Beds Studio No Smoking
2 Full Beds Studio No Smoking 2 Full Beds Studio No Smoking
1 Queen Bed Studio Smoking
1 Queen Bed Studio Smoking 1 Queen Bed Studio Smoking
1 King Bed Studio No Smoking
1 King Bed Studio No Smoking 1 King Bed Studio No Smoking

Amenities

  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Dining
Coffee maker in room
Services
Laundry service
Guest laundromat
Security
Wake-up service
Porters
FAX
Copy service
Parking
Free parking
Accessibility
Accessible Rooms/Facilities
Accessible facilities
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Shower
Electronic door locks
Iron
Ironing board
Smoke detectors
Sprinklers in rooms
Bath tub

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sun Suites of Metairie

Overall score

2.5 / 5
5.01.0
92 out of 92
Amenities:
2.4
Cleanliness:
2.7
Hotel staff:
3.3
Comfort:
2.8
Location:
3.1
Value:
3.1

51% would recommend to a friend.

Sort by:
Review of Sun Suites of Metairie

Reviewer score

2
5.01.0
Jenn Mara
Business
Florida
Jan 21, 2013

You get what you pay for!

Check in was a breeze and the staff was very friendly. The room left a lot to be desired. There was duct tape at the bottom of the door, instead of a door sweep. Both chairs had broken legs. There was MOLD all over the bathroom ceiling and rust in the shower. There was a broken acrylic finger nail on the floor. Makes ya wonder... We slept on top of the comforter and showered at a friends.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Sun Suites of Metairie

Reviewer score

2
5.01.0
chuckfromlouisiana
Business
louisiana
Jan 11, 2013

decent place

not the greatest. but could have been worse for the price

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Sun Suites of Metairie

Reviewer score

3
5.01.0
Heather shake
Business
Louisville, KY
Jan 4, 2013

Sugar Bowl experience

Location was ok, used our phones for directions to get to and from the Football stadium. we were in a suite with two beds, the second bed was broken. There was only one chair at the table. In order to receive clean towels, we had to take our dirty ones to the front desk and receive the clean ones. Our room was not cleaned by housekeeping the two days we were there. Other than this, no complaints! Fabulous time! Price was right, but only through your site! I wouldn't pay their asking price.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
5
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Find parking on the street or in an open lot! The parking garages close at midnight and car can not be obtained until the next open day.

Review of Sun Suites of Metairie

Reviewer score

3
5.01.0
Chuck the Painter
Business
Summerdale, AL
Dec 15, 2012

Great location

This hotel was in the perfect location for the area I needed to be for work. The staff is always very polite and eager to help.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sun Suites of Metairie

Reviewer score

2
5.01.0
Topvolsfan 1
Business
Chattanooga, Tennessee
Nov 12, 2012

Review

It's what you would expect eight miles away from down town New Orleans and for the price. The hotels in New Orleans were three to six times as expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Sun Suites of Metairie

Reviewer score

1
5.01.0
Hotellobby
Business
LA
Nov 9, 2012

Terrible

No Internet despite what they advertise! No hot water and filthy carpet!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Sun Suites of Metairie

Reviewer score

2
5.01.0
Aunt JuJu Kay
Business
REEDS, MO
Nov 3, 2012

STAFF COULD USE IMPROVEMENT

I was happy with the actual room, the price was reasonable, and it was easily accessible. I think that even though for the most part it is a long term stay place, I should have been offered housekeeping each day to exchange the dirty linens. I had to take the dirty linens to the front desk myself to receive clean towels. The only day housekeeping came to the room was the last day I was there. Oh yeah, she knocked on the door at 8:15AM yelling housekeeping. That was very annoying. I was due to check out at 11:00AM, Fine. They were knocking on the door at 10:15 asking if I was leaving. I checked in at 4:30PM Sunday, they wanted me out at 10:00AM Wednesday, not the 72 hours I paid for thank you. The hotel was fine, the staff leave a lot to be desired. As for the bottom line, I will tell people to try this hotel. I will just warn them about the staff problems.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
1
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

EAT AT ZEA'S!!! IT IS AWESOME

Review of Sun Suites of Metairie

Reviewer score

1
5.01.0
Philly leisure traveler
Business
Biloxi,MS
Oct 23, 2012

You get what you pay for but Never again!

The staff was useless. They are just hired to check people in. This hotel is for people who don't have any more options. There is no internet that's functional and the staff can't possibly help you. There's a 1-800 # to call for the internet but they can't do anything without the staff. Oh...they leave at night until morning. There were roaches in my room in the am (about 10 of them) and I was woke up both days by some females arguing next door as load as they could (about 7am each day). I could go on and on....JUST DON'T STAY HERE OR YOU'LL BE SORRY LIKE I WAS!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The French Quarter is only 15 mins drive away. The hotel is right off the interstate.

Review of Sun Suites of Metairie

Reviewer score

3
5.01.0
seattle is beautiful
Business
rhode island
Oct 15, 2012

good for what it is

This place was really not bad I have stayed in worse for more. As long as you don't think you are booking the Hilton you will be satisfied with the helpful staff and the spacious room. It's is close to the airport and only 15 minutes away from downtown New Orleans. Would book here again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Crabby jacks has the best poboys around

Review of Sun Suites of Metairie

Reviewer score

1
5.01.0
The Stylist
Business
Beaumont, TX
Oct 1, 2012

Don't judge a book by it's cover

Looks great online. Exterior looks great as well however the interior is a total other story! Asked for a nonsmoking room, didn't get it, got a stinky smoking room, beds and sheets were horrible, all furniture was horrible! Restrooms bad as well, shower head was damaged and water wouldn't drain properly! I would say stay here as a last resort.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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