L Auberge Du Lac Casino Resort

Excellent experience -- The one negative is that the Wi-Fi didn't work on my floor both nights. It was an inconvenience seeing that it was a business trip

Great place for business or pleasure! Wonderful dining and activities!

Nice room, lovely pool, nice restaurant. Loud, though.

The place was a great and cheap way to relax for a weekend.

Everything about this hotel was good with the exception of the carpets in the room needed to be cleaned.

I have been making frequent trips to Lake Charles for work and the casino hotel has always been presented as the best option. True that its list of amenities cant be matched by many other hotels...but their rooms get more and more DISGUSTING at every stay. The room smelled like B.O. and had stains ALL OVER ther carpet, chairs and curtains. Housekeeping never came. This is following two other stays where they stuck me in a smoking room when I requested and reserved a non smoking room AND wouldnt send or couldnt get housekeeping back up to my room to remove the molded coffee left for god knows how long in the coffee maker. I have given this hotel at least half a dozen tries to redeem thmselves. I would much prefer a room I can take my shoes off in than a lavish pool and bar anyday.

The only problem is they do not have enough nonsmoking rooms but other than that it is a great hotel and very nice!!!

Very nice hotel. The staff was the best and I've stayed at some nice resorts. Very Friendly. When I arrived, I was going back out for some things and I asked how much the valet parking was. They gave me a smile and said nothing, just what you want to tip. I have been stuck with $35/night fees in most resorts. they also helped me unload some equipment for the exhibit.

Typically when I stay with Lauberge the rooms are impecable, this was not the case this time. The carpets were very dirty and their was scum build up around th faucet handles in the bathroom. I was surprised at the lax security by the elevators as my room card was never checked once. [...] when I received my receipt from Lauberge, instead of charging me the 152.00 a night they charged me 299.00 a night. They resolved the matter once I noticed it and called them, but I should have had to go through the trouble of doing so. I suspect they do this intentionally to see what they can get away with.

It was a great hotel, friendly staff, anything and everything you could possibly need. Very nice and very, very clean. Staff always cleaning and very helpful. Had meetings there for three days, and very convenient staying there and attending meetings. Had a great stay. Only a couple of things we did not like, Our room did not have a refrigerator and microwave, which we are use to having at other hotels. It could have been just the king size non smoking room that we got. I did not ask for these things, assumed there were in there. Also, the room lighting seemed to be poor. Loved the bathroom, large enough and very nice. We would stay there again.