$114 Avg/night
Rate based on Check-in: Jun 7, 2015 Check-out: Jun 8, 2015

Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

3 stars
View map of 2940 Lake Street, Lake Charles, LA 70601

Hotel Overview

Reviewer score
3.6
out of 5
23 reviews
Mardi Gras Ball

Great hotel. Staff were even excited for us to dress up and go to the event. Super clean and... See full review

  • Emergency Man
  • Jan 14, 2015
Mini Vacation

I had an outstanding experience. The staff was so nice and eager to accommodate. See full review

  • Face69
  • Aug 17, 2014

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Reviewer score 3.7 out of 5
Reviewer score 3.6 out of 5

Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Indoor pool
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
In-Room Safe
Car rental desk
FAX
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
Microwave
Turndown service
Cribs available
Temperature control
Ironing board
Bath tub

Dining

Kem's Restaurant & Bar
Whether you're headed to an important business meeting or going sightseeing in Lake Charles, start the day with a hearty breakfast from Kem's Restaurant. With outstanding American fare, our restaurant is a great choice for dinner, as well. Children under
Kem's
After a day of exploring the city, Kem's Lounge is the ideal place to unwind. Enjoy the casual ambiance and good conversation as you enjoy a cold drink. Our friendly bartenders can help you choose from the wide range of cocktails, fine wine and beer.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Overall score

3.6 / 5
5.01.0
23 out of 23
Amenities:
3.9
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4.3
Location:
3.4
Value:
3.6

83% would recommend to a friend.

Sort by:
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Rosalynn J.
Business
HOUSTON
Apr 22, 2015

Trip to Casino

Didn't have any complaints about this hotel. Everything was wonderful and I will return again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
2
Value:
5
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

5
5.01.0
Emergency Man
Business
N/A
Jan 14, 2015

Mardi Gras Ball

Great hotel. Staff were even excited for us to dress up and go to the event. Super clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

5
5.01.0
Face69
Business
Houston, Texas
Aug 17, 2014

Mini Vacation

I had an outstanding experience. The staff was so nice and eager to accommodate.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
free spirt
Business
Natchitoches LA
Aug 14, 2014

excellent

Hotel was very clean and the bar and restaurant was very nice. Just wish it stayed open later.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Mule tail
Business
Cypress, TX
Aug 13, 2014

Very nice place to stay and very nice staff

We enjoyed our stay here. Excellent room and staff. All great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Great location for casinos

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
RobinLKJ
Business
Texas
Jul 16, 2014

weekend getaway

we needed a hotel on the South side of town near an event we were attending. This one was a fairly new property, well maintained and great staff at the desk and in the bar/cafe.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Meech1
Business
Texas
Dec 16, 2013

Great Hotel

I really enjoyed my stay here. The entire facility was extremely clean and had a nice smell. My room was big, and the staff were all smiles and truly happy to help me with anything I needed. Great location to visit the casinos (which is why I was in town). The gym was tiny and the pool closed early, but I wasn't expecting much there. Overall, I was very satisfied with my stay and would recommend my friends to stay here on their next visit.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

1
5.01.0
Grammy 2112
Business
Indiana
Mar 29, 2013

UNPLEASANT EXPERIENCE

From the time I checked in until the time I checked out, which was before my visit was over, I felt extremely uncomfortable. As I was checking in, I was told ONLY guests could use the pool. Being that I came to this holtel to spend time with my family, and after a WHOLE PARTY of kids that were not guests were able to use the pool, I, then, was told my grandkids could use the pool. As far as the room, it was TOTALLY unacceptable! There was a disgusting stain on the floor that I had requested to be clean the 1st day of check in and was not done until I was leaving. Along with the stain, the microwave was dirty, our ice bucket lid was dirty and we were left without any soap or shampoo what so ever after the cleaning crew cleaned our room, on that 1st day, so we had to go search for those necessities. After I had asked for the stain to be removed for the second time and showed the front desk the ice bucket lid, I was then told I have been the ONLY one to ever complain...at this point I broke into teas and all I wanted to do was leave, which is just what I did. I spent 3 hours or maybe more along with my son-in-law trying to get refunded on the hotel and find a different one. I have NEVER had such poor hospitality anywhere and I will never choose this hotel again!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Cabotime55
Business
La Porte, Texas
Mar 11, 2013

Nice hotel

Very clean and comfortable, I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Sherry R.
Business
Pearland, Texas
Nov 19, 2012

Family Celebration

Very nice customer service. The breakfast was fabulous. All the employees were very friendly. Having an indoor pool was nice for the kids. The room was very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Steamboat Bill's - wonderful seafood, try the gumbo!

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