$98 Avg/night
Rate based on Check-in: Sep 25, 2014 Check-out: Sep 26, 2014

Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

3 stars
2940 Lake Street, Lake Charles, LA 70601
Hotel Overview
Reviewer score
3.5
out of 5
19 reviews
Mini Vacation

I had an outstanding experience. The staff was so nice and eager to accommodate. See full review

  • Face69
  • Aug 17, 2014
Very nice place to stay and very nice staff

We enjoyed our stay here. Excellent room and staff. All great! See full review

  • Mule tail
  • Aug 13, 2014
Enjoy Hotel's Spacious Guest Rooms in Lake Charles, LA Although surrounded by the natural beauty of fresh water marshes, scenic rivers and beautiful lakefronts, Lake Charles has more to offer than outdoor activities. Unique festivals, casino gaming and Cajun dining await you here in southwest Louisiana. Discover the excitement of the area from the full-service Holiday Inn® Hotel & Suites Lake Charles South. Business travelers appreciate our hotel's location in Lake Charles, Louisiana as we are near such companies as ConocoPhillips, Westlake Petrochemicals and Northrup Grumman. Guests can polish presentations in the Business Center or host events in our state-of-the-art meeting rooms. We have 2,400 square feet of event space, and our friendly staff is ready to assist with all your planning needs. Just moments from our front door, you can find some of the top attractions in Lake Charles. Our hotel is only two miles from the popular L'Auberge Du Lac Casino and less than three miles from the Isle of Capri Casino. Prien Lake Mall offers great shopping with anchors like Dillard's, and we're also near the outdoor activities of the Creole Nature Trail. From the 24-hour Fitness Center to the indoor pool, we have some of the best amenities among hotels in Lake Charles, Louisiana. You can savor the outstanding American fare at on-site Kem's Restaurant or enjoy great spirits in our lounge. We look forward to your stay at our Lake Charles hotel!

Hotel Map

30.2024 -93.2324
Nearby airports
LAKE CHARLES REGIONAL LCH, (LCH), 7.00, MI, SE;
Area description
Suburban, suburban

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Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Indoor pool
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
In-Room Safe
Car rental desk
FAX
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
Microwave
Turndown service
Cribs available
Temperature control
Ironing board
Bath tub

Dining

Kem's Restaurant & Bar
Whether you're headed to an important business meeting or going sightseeing in Lake Charles, start the day with a hearty breakfast from Kem's Restaurant. With outstanding American fare, our restaurant is a great choice for dinner, as well. Children under
Kem's
After a day of exploring the city, Kem's Lounge is the ideal place to unwind. Enjoy the casual ambiance and good conversation as you enjoy a cold drink. Our friendly bartenders can help you choose from the wide range of cocktails, fine wine and beer.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (19)

Ratings and reviews for Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Overall score

3.5 / 5
5.01.0
19 out of 19
Amenities:
3.8
Room cleanliness:
3.9
Hotel staff:
4.1
Room comfort:
4.3
Location:
3.5
Value:
3.5

79% would recommend to a friend.

Sort by:
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

5
5.01.0
Face69
Houston, Texas
Aug 17, 2014

Mini Vacation

I had an outstanding experience. The staff was so nice and eager to accommodate.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Mule tail
Cypress, TX
Aug 13, 2014

Very nice place to stay and very nice staff

We enjoyed our stay here. Excellent room and staff. All great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

Great location for casinos

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
RobinLKJ
Texas
Jul 16, 2014

weekend getaway

we needed a hotel on the South side of town near an event we were attending. This one was a fairly new property, well maintained and great staff at the desk and in the bar/cafe.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Meech1
Texas
Dec 16, 2013

Great Hotel

I really enjoyed my stay here. The entire facility was extremely clean and had a nice smell. My room was big, and the staff were all smiles and truly happy to help me with anything I needed. Great location to visit the casinos (which is why I was in town). The gym was tiny and the pool closed early, but I wasn't expecting much there. Overall, I was very satisfied with my stay and would recommend my friends to stay here on their next visit.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

1
5.01.0
Grammy 2112
Indiana
Mar 29, 2013

UNPLEASANT EXPERIENCE

From the time I checked in until the time I checked out, which was before my visit was over, I felt extremely uncomfortable. As I was checking in, I was told ONLY guests could use the pool. Being that I came to this holtel to spend time with my family, and after a WHOLE PARTY of kids that were not guests were able to use the pool, I, then, was told my grandkids could use the pool. As far as the room, it was TOTALLY unacceptable! There was a disgusting stain on the floor that I had requested to be clean the 1st day of check in and was not done until I was leaving. Along with the stain, the microwave was dirty, our ice bucket lid was dirty and we were left without any soap or shampoo what so ever after the cleaning crew cleaned our room, on that 1st day, so we had to go search for those necessities. After I had asked for the stain to be removed for the second time and showed the front desk the ice bucket lid, I was then told I have been the ONLY one to ever complain...at this point I broke into teas and all I wanted to do was leave, which is just what I did. I spent 3 hours or maybe more along with my son-in-law trying to get refunded on the hotel and find a different one. I have NEVER had such poor hospitality anywhere and I will never choose this hotel again!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
2
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Cabotime55
La Porte, Texas
Mar 11, 2013

Nice hotel

Very clean and comfortable, I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Sherry R.
Pearland, Texas
Nov 19, 2012

Family Celebration

Very nice customer service. The breakfast was fabulous. All the employees were very friendly. Having an indoor pool was nice for the kids. The room was very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

Steamboat Bill's - wonderful seafood, try the gumbo!

Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

4
5.01.0
Becky L.
Richmond, TX
Sep 10, 2012

very nice hotel

We have stayed at this Holiday Inn several times. It is always clean and the staff are friendly. Can't go wrong with this very good option in the Lake Charles Casino area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

1
5.01.0
Anonymous
tx
Jul 17, 2011

the real surprise

I have stayed at a lot of Holiday Inn Expresses and have always been pleased; therefore, when I could get only Thursday night at the casino, because they were booked for Fri with the Julio Iglesias show, I selected the Holiday Inn Express online said to be in the vicinity. I drove by the hotel Thursday, so I would know where it was, and nearly went into shock; it was in a bad part of town toward the docks, and looked like it had been dropped into the middle of a slum; being alone, and seeing what appeared to be sleazy characters walking around by the hotel parking lot in the daytime, I definitely wasn't going to stay there,especially since I would be coming back from the casino at night in my nice car--there was not a gated lot, nor any signs of security. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
1
Review of Holiday Inn Hotel & Suites LAKE CHARLES SOUTH

Reviewer score

2
5.01.0
Anonymous
Pearland, Texas
Feb 21, 2011

Noisey

This hotel is not even a year old yet, very nice, clean hotel. The hotel is located in the middle of a run down neighborhood, when you look out your window you are looking into a trashy back yard. Also, the hot tub was never hot. The first night we were there, was a Friday night, the walls are paper thin, the guest on one side of us where so loud it was ridiculous, they started at about 7am, the guest on the other side of us had a baby and the dad was so loud playing with the baby, we just couldn't sleep. As we were leaving for the day on Saturday, the desk clerk asked how our stay was last night and we proceeded to tell her how noisy it was and her comment was" yea, it's going to be worse tonight, we have a wedding here, so it's going to be much noisier". Wow, that's comforting,way to make me want to come back. Saturday night was not much different, new guests on one side and she coughed all night long, then on the other side, we had the crying baby. Now we have people on top of us, that seemed to be bowling or something at 3am. If I were to do this again, I don't think we would stay here. For the price, it was absolutely ridiculous. Spent the extra money and stay at the casino. Also, they did come clean the room while we were out, but when we came back, we decided to take a nap since we didn't sleep at night and low and behold, a knock on the door, staff asking if the room had been cleaned, not 20 minutes later, another knock on the door, staff asking if we needed towels. HELLO, shouldn't this all be done at one time, it was just insane. I would not go back to this hotel. If you have children and are not used to getting any sleep, then this hotel will work for you. If your a couple and want some quite, look elsewhere, cause you won't get it here.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
1
Value:
1
Entertainment tip: Short drive from hotel

The casino was about 2 miles away

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