Hotel Overview
Quick trip stop
We came to Lake Charles just for a night. The location is not in a great neighborhood but the hotel...
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-
Sheppy
- Dec 19, 2011
Crisis hospital visit for friend
Staff friendliness checking in and out. late nite check in and early chk out did not give me the...
See full review
-
MIss Noodle
- Sep 25, 2011
Hotel Map
402 MARTIN LUTHER KING HWY, LAKE CHARLES, LA 70601
- Area served
- SULPHUR
- Nearby airports
- Lake Charles Regional, (LCH), 10.00, NE, Mile
- Area description
- Suburban - SUBURBAN
Amenities
- Americans with Disabilities Act (ADA) Compliant
- Bath Tub
- Business center
- Coffee Maker in Room
- Desk with Lamp
- Email Service
- FAX
- Free breakfast
- Free Local Telephone Calls
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- Internet Access
- Ironing Board
- Lounge
- Maid Service
- Outdoor Pool
- Parking
- Pool
- Refrigerator
- Safe Deposit Box
- Satellite TV
- Temperature Control
- TV
Dining
- Pats of Handersons
- Cajun food
- outback steakhouse
- seafood and steak
- chili's grill & bar
- variety
- ihop -international house of pancakes
- variety
- copeland's of new orleans
- variety - seafood & steak
- casa manana
- mexican
- ob's
- bar and restaurant
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (12)
Ratings and reviews for Holiday Inn Express Hotel & Suites LAKE CHARLES
- All travelers (12) 3.8 / 5
- Business (3) 4.7 / 5
- Couples (3) 3 / 5
- Families (3) 4.3 / 5
- Friends (2) 3.5 / 5
- Singles (1) 3 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.6
- Room comfort:
- 4.1
- Location:
- 3.8
- Value:
- 4
92%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Business Trip
For a business trip - it was nice as expected. Contintential breakfast was better than expected.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Quick trip stop
We came to Lake Charles just for a night. The location is not in a great neighborhood but the hotel itself seemed very safe. The room was clean but nothing fancy. The best aspect of the hotel was the very friendly staff and their willingness to help us!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 2
- Value:
- 3
Reviewer score
Would recommend
Crisis hospital visit for friend
Staff friendliness checking in and out. late nite check in and early chk out did not give me the experience of staying or judging things as well. It met my needs and we will be staying here again in a week or two. This was our second visit here. The first visit was not as good over a few days. We always like Holiday Inn Express stays but they need to upgrade their breakfast bar.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
Short drive from hotel
They told us the IHOP was 3 miles down the road but you need to know to turn left at the redlight at the interstate and you cant see it from the hwy.
Reviewer score
Would recommend
Wonderful one night stay
Hotel was very clean with updated bathroom and bedding. Offered all the amenities needed ...microwave, refrigerator, coffee maker, hair dryer, internet connections, etc. Courteous and helpful staff (declined a tip). Downside: no shuttle service or food service after breakfast. Air conditioner was very loud.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Money-saving tip:
Not Applicable
Taxi drivers charge outrageous fares that vary with each driver.
Reviewer score
Would recommend
Adequate
Used for sleeping only. No soap in bathroom. Very nice and helpful staff. Shuttle to airport would have helped, but taxi called by front desk was on time and OK. More than one computer access would have helped to obtain boarding passes. Wake-up call was on time. Overall, the experience was average/adequate.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
OK but not Awesome
the locations was not as close to the Casinos as the internet claimed it was. External doors did not open easily with the room key. the hallways had a bad smell of smoke which was masked by cleaners.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 1
- Value:
- 3
Reviewer score
Would recommend
very good at cost efficient price
We were in transit.Located on I-10, one of the most convenient place to stay. Breakfast service tables were little congested - & therefore required to wait for turn.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Friendly Staff
Traveled there with friends we could ask staff anything from where to eat to how to get places. They were so friendly even offered to take a group picture of us. The rooms were average restrooms are really small and needed a little upgrading. Shower pressure was low and shower drain was rusty which just looked nasty, but room was nice and clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Dining tip:
Not Applicable
We ate brunch at Lauberge dulac the food and service was outstanding.
Reviewer score
Would recommend
Excellent Experience
Our experience was awesome, from the front desk to the clean room! Breakfast was good and everyone (staff)was extremely nice and greets ya no matter what time it is... We actually arrived early before check in time and front desk was able to check us in with no problem, so that was a super extra plus for me! This hotel is close driving distance to Lauberger casinos.. Over all experience is I will be coming back to this hotel again and recommend it to anyone!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short drive from hotel
Like the fact we were close (driving distance) to casinos!
Reviewer score
Would recommend
"The hotel was really lovely"
This hotel had the best linen. The bed was comfortable and service was great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
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