$62 Avg/night
Rate and special offer based on Check-in: Mar 8, 2015 Check-out: Mar 10, 2015

BEST WESTERN Louisville East

3 stars
9802 Bunsen Way, Louisville, KY 40299-2548
Hotel Overview
Reviewer score
3.7
out of 5
62 reviews
family trip

Great Hotel , Nice pool, extra large room, we have friends in Louisville and I will stay here in... See full review

  • Cameraman 897
  • Dec 29, 2014
Jed

Very satisfied with the facility, clean and quiet, good value, will stay here again when in the area. See full review

  • Liwy
  • Dec 29, 2014
Stay at this limited-service Louisville, Kentucky hotel providing convenient access to Churchill Downs and the University of Louisville. Whether traveling to North Central Kentucky on business or pleasure, the BEST WESTERN Louisville East is proud to offer friendly customer service and sophisticated accommodations at an affordable rate. This Louisville hotel features a variety of guest rooms including standard rooms and suites. Each well-appointed room offers cable satellite television with HBO® and free wireless high-speed Internet access. This limited-service hotel features an array of amenities including an indoor heated swimming pool and hot tub, exercise facility, full business services and meeting facilities accommodating up to 80 people. The hotel offers a complimentary hot breakfast every morning for its guests. The BEST WESTERN Louisville East offers convenient access to a variety of key area attractions including Fort Knox, the Kentucky Derby Museum and the Louisville Slugger Museum. Racing fans will appreciate being just 12 miles from Churchill Downs, home of the Kentucky Derby while families will enjoy a fun-filled day at Six Flags® Kentucky Kingdom. Guests traveling on business will be close to Victory Packaging, ResCare, Kroger's Corporation and Papa John's International. This Kentucky hotel also offers easy access to a variety of area events including the National Street Rod Days, the Mid America Truck Show and University of Louisville sporting events. The friendly, helpful staff at the BEST WESTERN Louisville East is ready to ensure a fun-filled memorable stay in Louisville, Kentucky. Make a reservation today and save!

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BEST WESTERN Louisville East Rooms

1 KING BED
1 KING BED,SMOKE,HANDICAP,HI SPEED,COFMKR,IRON,HAIR
1 KING BED
1 KING BED,NSMK,HANDICAP,HI SPEED,COFMKR,IRON,HAIR
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED NET,MICRWV,REFRIG,WORK DSK,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,SEPBDRM,SOFABD,WHISPD,MICRFG,COFMKR,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,SEPBDRM,SOFABD,WHISPD,MICRFG,COFMKR,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,SOFABED,FULL KITCHEN,DINING RM,2TVS,FULL BREAKFAST

Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Indoor pool
Exercise gym
Dining
Coffee maker in room
Services
24 hour front desk
Business center
Express checkout
Concierge desk
Security
Wake-up service
In-Room Safe
FAX
Conference facilities
Internet
High-speed internet
Parking
Free parking
Outdoor parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
Kitchen
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Cribs available
Sofa bed
Electronic door locks
Ironing board

Nearby points of interest

  • Bluegrass Indoor Karting: 1.5 mi
  • Louisville Mega Cavern: 7.2 mi
  • Cherokee Park: 7.5 mi
  • Louisville Zoo: 7.5 mi
  • Historic Frankfort Avenue: 7.7 mi
  • Cave Hill Cemetery: 8 mi
  • Museum of the American Printing House for the Blind: 8.2 mi
  • Kentucky Fair and Exposition Center: 9.2 mi
  • Six Flags Kentucky Kingdom: 9.6 mi
  • Louisville Slugger Field: 9.7 mi
  • Louisville Waterfront Park: 9.9 mi
  • Farmington: 9.9 mi
  • Papa John's Cardinal Stadium: 10.2 mi
  • Old Louisville: 10.2 mi
  • KFC Yum! Center: 10.3 mi
  • Bluegrass Indoor Karting: 1.5 mi
  • Louisville Mega Cavern: 7.2 mi
  • Cherokee Park: 7.5 mi
  • Louisville Zoo: 7.5 mi
  • Historic Frankfort Avenue: 7.7 mi
  • Cave Hill Cemetery: 8 mi
  • Museum of the American Printing House for the Blind: 8.2 mi
  • Kentucky Fair and Exposition Center: 9.2 mi
  • Six Flags Kentucky Kingdom: 9.6 mi
  • Louisville Slugger Field: 9.7 mi
  • Louisville Waterfront Park: 9.9 mi
  • Farmington: 9.9 mi
  • Papa John's Cardinal Stadium: 10.2 mi
  • Old Louisville: 10.2 mi
  • KFC Yum! Center: 10.3 mi
  • The Speed Art Museum: 10.3 mi
  • Actors Theatre of Louisville: 10.3 mi
  • Fourth Street Live!: 10.4 mi
  • Kentucky International Convention Center: 10.4 mi
  • The Kentucky Center and Brown Theatre: 10.6 mi
  • Kentucky Museum of Art and Craft: 10.7 mi
  • Louisville Science Center: 10.7 mi
  • Churchill Downs: 10.8 mi
  • Louisville Slugger Museum & Factory: 10.8 mi
  • Kentucky Derby Museum: 10.8 mi
  • Frazier History Museum: 10.8 mi
  • Flame Run Glass Studio and Gallery: 10.9 mi
  • Iroquois Park: 12.4 mi
  • Waverly Hills Sanatorium: 15.7 mi
  • Freedom Hall: 219.3 mi

Dining

Subway®
0.10 mile(s) from Subway®, deli, American, open for: breakfast, lunch, dinner,
Shalimar
2.00 mile(s) from Shalimar, full service, Indian, open for: lunch, dinner,
Kansai Japanese
2.00 mile(s) from Kansai Japanese, full service, Japanese, open for: lunch, dinner,
O'Charley's
0.50 mile(s) from O'Charley's, full service, American, open for: lunch, dinner,
Applebee's
0.50 mile(s) from Applebee's, full service, American, open for: lunch, dinner,
B&D's Mongolian Grill
2.00 mile(s) from B&D's Mongolian Grill, full service, Chinese, open for: lunch, dinner,
Famous Dave's
2.00 mile(s) from Famous Dave's, full service, American, open for: lunch, dinner,
Olive Garden
2.00 mile(s) from Olive Garden, full service, Italian, open for: lunch, dinner,
Dairy Queen
0.20 mile(s) from Dairy Queen, fast food, American, open for: breakfast, lunch, dinner,
McDonald's®
2.00 mile(s) from McDonald's®, fast food, American, open for: breakfast, lunch, dinner,

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (62)

Ratings and reviews for BEST WESTERN Louisville East

Overall score

3.7 / 5
5.01.0
62 out of 62
Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4
Comfort:
4.1
Location:
4
Value:
4.1

84% would recommend to a friend.

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Review of BEST WESTERN Louisville East

Reviewer score

1
5.01.0
Customer Service
Business
Va
Jul 29, 2012

Stay somewhere else

Wifi worked only 2 nights out of 6 (and just barely even then). rm had a damp smell. Apparently they are doing some work (carpet? The staff couldn't even tell me...that's how clueless they are), but the pungent odor from the odor made our eyes burn. Staff (Especially at night) seemed uninterested in being helpful. Mildew growing on the pool wall. Breakfast was good. Bottom line: in Louisville, there are a LOT of other options. I plan on staying elsewhere next time.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN Louisville East

Reviewer score

1
5.01.0
Melani Clark
Business
Hamden CT
May 4, 2010

60th birthday trip

Came to Louisville for Kentucky Derby. Requested smoking room but did not get one. Rented shuttle service to the race track but shuttle broke down. After waiting for hours was taken bact to hotel in a flat bed truck. Hotel comped dinner for our trouble however the food was horrible.This trip was a gift for my parents and they were very disappointed.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN Louisville East

Reviewer score

2
5.01.0
lastsummer
Business
n/a
Jul 14, 2012

Summer trip

First night I got a room with a non-working shower/tub. It also smelled of smoke. Room was dirty too. There were bugs crawling around. They agreed to give me a new room on a different floor that wasn't formerly a smoking floor. Well, they forgot to do that and I had to fuss to even get a different room. I would never go back to this dump. The people were nice though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN Louisville East

Reviewer score

2
5.01.0
finalledid
Business
lexington
Feb 24, 2014

louisville trip

the "hot tub" was like sitting in the basic tub in room...no instructions on HOW to USE the hot tub....and when we DID figure it out the jets were minimal to say the least.....breakfast and other needs were met...tv was small, no smoking rooms were not available..otherwise it could be compared to Motel 8.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN Louisville East

Reviewer score

2
5.01.0
Tennis Mom Cindy
Business
Georgetown, KY
Aug 1, 2011

Good for the price

For the money it was an okay stay. We were only there one night and didn't have to stay in the hotel much. When we entered there was a STRONG smell of smoke in the lobby. The decor is very dated, but our room was clean. The pool is VERY small so it's not great for kids. While we were in the pool we read the rules and it stated "no more than 5 (Yes, five) people in the pool at one time. The hot tub is even smaller. The staff was efficient and friendly. Breakfast was a hot buffet, but very limited on choices. Overall, it fit our needs for this trip, but I wouldn't want to vacation there.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

This hotel is close to anything you want to do on the eastend of Louisville. Oxmoor Mall and Mall St. Matthews are short drives, as well as, plently of dining options.

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Review of BEST WESTERN Louisville East

Reviewer score

2
5.01.0
Big EMT
Business
Southwest southerner
Jun 17, 2014

Miserable experience

Being reprimanded as our first encounter for not booking directly through the hotel was hostility I wasn't expecting. Our first room smelled of smoke and the air conditioning didn't work. We got changed to another room it worked and was better but the smell of pot in the hall way was disgusting and over powered us as soon as we walked into the hallway! Breakfast was an unmitigated disaster the sausage burnt where it was the colour of tootsie rolls, the powdered egg product was watery, the French toast was cold and rubbery, the orange juice was similar to sunny d/tang combo. We threw it away and went to McDonald's. The bed was nice the bathroom mostly clean but definitely don't count on a good breakfast, decent stay nor friendliness.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN Louisville East

Reviewer score

3
5.01.0
Anonymous
Business
sonora KY
Sep 8, 2010

envoy stay

Very nice place but the breakfast was not good. Rooms were small with the sink right in front of the bed. Overall it was a nice place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Louisville East

Reviewer score

3
5.01.0
Stylus
Business
Burlingame, CA, USA
Mar 21, 2012

ok for the price

Do not expect a lot. everything average or below. Specifically " full Breakfast"

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN Louisville East

Reviewer score

3
5.01.0
Team Smith
Business
PA
May 7, 2012

Pretty Standard

This hotel is functional, not fabulous. Somewhat dated in decor and design, the hotel would benefit from a remodel. That said, the staff was nice, the complimentary breakfast was well-done and the location was convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

If you like fine dining, try Varanese in Louisville - best meal experience our group had in a very long time.

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Review of BEST WESTERN Louisville East

Reviewer score

3
5.01.0
Usual business traveler
Business
Cincinnati, OH
Aug 5, 2012

Average and Ordinary

For the price, it was average and ordinary. Ice bucket was filthy, front desk staff had to go search for a new one. Continental breakfast needs much improvement (show the how to not burn the sausage!). No refrigerator or microwave in the room. If you do not plan to spend much time in the room, it was OK. If you are a business traveler, the room is not set up well to get work done.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Good choice of restaurants north on Hurstborne Ave.

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