Hilton Cincinnati Airport

Super friendly and kind staff. Very clean rooms. Comfy beds with fluffy pillows. Water pressure was kinda lousy. Breakfast was mediocre. Overall very pleasant.

Convenient, okay, but not special. Power outage a mile wide did not help, but all hotels and otehrs had it.

We spent the night at Hilton Cincinatii Airport. When we got there I was told I could not get my rewards points as I booked through Cheap Tickets. Which made be very unhappy as I stay at a Honors property every week with work and have never had this problem. We were given a room on the first floor. The bathroom was dirty and had hair on the floor. Again I stay at Honors properties weekly and have never seen this. We were there only for the night as we had to catch an early flight. The people next to our room came in at 2:30 am and were making all kinds of noise. We called the desk and they told us they would take care of it. The people next to us did not stop making noise until 4:30 am. I would not recommend this place to anyone if this is the way they take care of their patrons.

Housekeeping was positively, absolutely poor. The common areas other than the lobby remained stifling hot during our stay. I NEVER expect to receive "Motel 6" service when staying at a Hilton hotel. It is why I select to pay more because I expect superior service. This Hilton experience didn't come close to meeting my expectations of a Hilton hotel experience. Next year when we return for the annual music festival, we WILL NOT stay at this location. Hopefully the Hilton in downtown Cincinnati demonstrates that exceptional level of service I've come to expect from a Hilton hotel.

The most important requirement for us is a comfortable bed and a quite inside and outside environment. We had both at the Florence Hilton.The housekeeping staff was not well trained and we had an issue every single day we were there.We called Housekeeping every day with a new problem that included leaving dirty drinking glasses in the bathroom, not enough towels,soap,shampoo. replaced our glass coffe cups with paper cups, even after we tipped thefloor maid. The closet doors were off their track and we couldn't access our clothes without great difficulity. I felt so sorry for [...] because she had to correct all the mistakes the non English speaking Latinos that were supposed to do their job the first time. Well [...] desires a raise for the duplication of the maids work. We cmplained to [...] who oversees the housekeeping employees. [...] offered us two complimentary Breakfast Buffets, which was excellent, both the food and the servers.Cudos for them.The employees at the front desk were very friendly and handled all our requests in a professional manor. Again Cudos.We suggested that [...] print out a procedure for the maids. I think it would be a good idea to place a procedure in each room for guests to be able to check off what was not completed and turn it in at the front desk each day. That would give an avenue to better service. We did enjoy our quiet room and the overall atmosphere of the Florence Hilton.

Very comfortable, quiet place to stay after the Reds game. Did not take long to get here from the stadium

My stay at the Hilton in Florence was great. It was close to where I was visiting and it provided all of the amenities that I needed. My room was spacious and nice and the people who worked there were kind.

Hoped to check in early - 1PM - not possible Then offered a smoking room for early check in - No TV remote in room, called desk, said one woul dbe delivered but never was Had to pay for Wifi - not realistic in 2011

Its a great hotel to stay at. We go every year to vistit Turfway track and stay here. Great hotel for the price.

An older Hilton property.