The desk staff was the absolute worst customer service I've ever experienced in my life. I asked a... See full review
May 26, 2014
The hotel staff located at the front desk were extremely friendly. They made sure we had... See full review
Stranded by vehicle malfunction
May 10, 2010
While in Scottsburg, be sure to visit the Scottsburg Jamboree for a night of live music, spend the day at the Salem Motor Speedway, or shop at several Antique Malls. Other nearby attractions include Clifty Falls State Park, and Hubert Orchard and Winery. If visiting Scottsburg on business, several companies including Pepsi, Austin Tri Hawk Automotive and Gen-Pak are within 5 miles. Our hotel offers a complimentary deluxe continental breakfast, guest laundry and wireless access with a guest use computer in lobby.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
The desk staff was the absolute worst customer service I've ever experienced in my life. I asked a question and he would just ignore me. I even asked again, and was ignored. I asked him why he wouldn't answer me, he ignored me. I asked him to
split payment, he told me he didn't know how and I would have to stand there and wait until the other person got back from lunch. I told him I'm not standing there forever. I asked for my card and cash back, because he wasn't keeping my funds if I wasn't getting a receipt, and he said no. I demanded them immediately. After we got to the room, I was called repeatedly demanding to come back down and pay, even though it wasn't my fault I couldn't pay at that time, and I was staying 3 days, it's not like I was going to disappear. He said his name was Hammond, which I believe was a lie. I will never again stay at a Quality Inn because of this experience.
The room was fine the location was good. But it was 94 degrees outside and we were looking forward to using the pool. No Pool! it's there ....just not usable because of law/standard changes in the industry.