Comfort Inn & Suites Porter

We arrived early and knew that check in was at 3PM. We asked the staff at the front desk where we could go for lunch while we waited until 3PM for check in. The person at the front desk said that they had our room ready and that they could get us checked in right then. It was only 11:45am! My kids enjoyed the afternoon at the pool while I relaxed reading a book. My room was extremely clean and the amenities for a Comfort Inn, in my opinion were top notch! All of the staff members were very friendly and helpful! I have already booked my next trip at this location because of my experience during this stay. I will recommend to everyone I know.

Great hotel, great room! Clean, comfortable and afforbale for my family!

Chose this property because it was new and a short distance from the interstate leading to MI. Booked 2 rooms 4/18/10. Drove 10 hours; arrived by 5 p.m. - Rooms not ready; no problem. Went to state park to wait. Came back at 6:30, told they were almost clean and ready. Waited more - staff working very hard to change beds. Noticed they only had a staff of 3 housekeepers for the entire property. Dinner, back by 8:30 - tired, went to bed. Next morning, opened drapes and saw it all. I would not have spent the night in this filthy place had I seen it earlier. Here's the list of problems: -lots of blood and food on inside of comforter -witnessed housekeepers drop my washcloths and floor and take them directly to the room (I got more) -Sticky substance on all desks and night tables (wallet and remote actually stuck to the TV table) -trash left behind on night stand from previous clients (who obviously had kids) -floor was not vacuumed (none seen when they were cleaning our rooms) -food on floor in several places -food under chairs -freezer door broken -dirty chair - didn't even want to sit in it -furniture shelves had obviously not been dusted for DAYS on end -dental floss in hallway outside my door -leaks from air conditioners in trash cans up and down the corridors -toothpaste stuck to wall by the hair dryer I was totally appalled and couldn't get out of there fast enough. No one at the desk asked how my stay was, because, I really don't think they cared. Breakfast was a disaster. Food on the floor everywhere and even on the lobby carpet. I took pictures because I didn't think anyone would believe me. Needless to say, I will NEVER, EVER go to that property again. I have complained to Comfort Inn Corporate. Both rooms were a disaster.