$109 Avg/night
Rate and special offer based on Check-in: May 27, 2013 Check-out: May 28, 2013

Sheraton Indianapolis City Centre Hotel

4 stars
31 West Ohio Street, Indianapolis, IN 46204
Hotel Overview
Reviewer score
3.6
out of 5
102 reviews
Wonderful experience.

My experience was great and the walk to the headquarters hotel was good exercise. the staff was... See full review

  • Revroz
  • May 19, 2013
Customer focused

My wife and I got into Indy early. They let us check in early, the rooms were up to date and clean,... See full review

  • Grain Trader
  • Mar 10, 2013
Comfort and convenience in the heart of downtown Indianapolis
Clean, safe and walkable downtown Indianapolis features a variety of attractions within blocks of the Sheraton Indianapolis City Centre Hotel. The historic Soldiers and Sailors Monument on Monument Circle, the city’s central landmark and site of lunchtime concerts and citywide events, is just steps away. Hallmarks of the hotel include comfortable rooms and sophisticated gathering spaces. Sheraton Club guests enjoy access to the private Club Lounge, which features complimentary breakfast, afternoon hors d’oeuvres and business facilities.
Highlights
  • Located next to Monument Circle
  • 18,000 square feet of flexible function space
  • Private club lounge for Sheraton Club guests
Rooms

Guest rooms feature the Sheraton Sweet Sleeper Bed, 42-inch flat-screen TVs and Starbucks coffee. King suites feature a sitting area and wet bar. Refrigerators are also available (fees apply). All rooms offer views of downtown Indianapolis. Printing services are available in guest rooms and the Club Lounge (fees apply). High-speed Internet access is also available in all guest rooms (fees apply). Complimentary high-speed Wi-Fi is available in public areas.


Features

Numerous major corporations and popular destinations such as the Indiana Convention Center and the Children's Museum of Indianapolis are nearby. Link@Sheraton is a communal area where guests can work at multiple Internet-enabled computer stations and take advantage of complimentary printing services. The hotel offers 24-hour valet parking (fees apply). Guests take advantage of the fitness center and seasonal rooftop outdoor pool. The hotel is completely smoke-free. Contact the hotel for the pet policy.

Dining

On-site dining options include casual American fare in a bar setting at Alexander's Bar and Grill. The Circle Cafe offers city views in a bright, contemporary atmosphere and is known for the weekday Monumental Pasta Bar. Starbucks is located in the lobby.

Transportation
  • Union Station (Indianapolis Amtrak) (0.5 mi./0.9 km)
  • Greyhound bus station (0.5 mi./0.9 km)
  • Indianapolis International Airport (6 mi./10 km)


Attractions
  • Circle Centre Mall (0.2 mi./0.3 km)
  • Conseco Fieldhouse (0.3 mi./0.5 km)
  • Lucas Oil Stadium (0.3 mi./0.5 km)
  • Indiana Convention Center (0.4 mi./0.6 km)
  • The Children's Museum of Indianapolis (2 mi./3.2 km)

Business
  • 24-hour business center
  • 18,000 square feet of flexible meeting and event space
  • Interactive online event and meeting planner
  • Banquet and catering menus available

Sheraton Indianapolis City Centre Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pets allowed
Activities
Outdoor pool
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Laundry service
Safe deposit box
Shops/Commercial services
Meeting/Banquet facilities
Porters
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Hairdryer in room
Bathroom telephone
Cribs available
Iron
Ironing board

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Reviewer score 4.0 out of 5

Hotel Map

39.7696 -86.1587
Nearby airports
Indianapolis International Airport, (IND), 10.00, MI;
Area description
Downtown

Nearby points of interest

  • Indiana Repetrory Theatre: 0.2 mi
  • Indiana State Capitol: 0.2 mi
  • Indiana War Memorial: 0.3 mi
  • Indiana Historical Society: 0.4 mi
  • Conseco Field House: 0.4 mi
  • Scottish Rite Cathedral: 0.5 mi
  • Indiana Convention Center: 0.5 mi
  • The Eiteljorg Museum: 0.5 mi
  • Victory Field: 0.5 mi
  • Indiana State Museum: 0.6 mi
  • White River State Park: 0.7 mi
  • NCAA Hall of Champions: 0.7 mi
  • Lucas Oil Stadium: 0.7 mi
  • Indianapolis Zoo: 1 mi
  • President Benjamin Harrison Home: 1 mi
  • Indiana Repetrory Theatre: 0.2 mi
  • Indiana State Capitol: 0.2 mi
  • Indiana War Memorial: 0.3 mi
  • Indiana Historical Society: 0.4 mi
  • Conseco Field House: 0.4 mi
  • Scottish Rite Cathedral: 0.5 mi
  • Indiana Convention Center: 0.5 mi
  • The Eiteljorg Museum: 0.5 mi
  • Victory Field: 0.5 mi
  • Indiana State Museum: 0.6 mi
  • White River State Park: 0.7 mi
  • NCAA Hall of Champions: 0.7 mi
  • Lucas Oil Stadium: 0.7 mi
  • Indianapolis Zoo: 1 mi
  • President Benjamin Harrison Home: 1 mi
  • Indianapolis Art Center: 1.5 mi
  • Garfield Park Conservatory and Sunken Garden: 2.7 mi
  • Children's Museum of Indianapolis: 2.8 mi
  • Indiana Medical History Museum: 2.9 mi
  • Crown Hill Cemetary: 3.9 mi
  • Indianaplis Museum of Art: 4.1 mi
  • Oldfields Lilly House and Gardens: 4.2 mi
  • Indianapolis Motor Speedway: 4.6 mi
  • Hinkle Fieldhouse: 5.1 mi
  • Central Canal: 5.1 mi
  • Holliday Park: 7.1 mi
  • Medal of Honor Memorial: 7.2 mi
  • White River Gardens: 9.3 mi
  • Fort Harrison State Park: 9.5 mi
  • Eagle Creek Park: 10.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (102)

Ratings and reviews for Sheraton Indianapolis City Centre Hotel

Overall score

3.6 / 5
102 out of 102
Amenities:
3.5
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
4
Location:
4.5
Value:
3.7

77% would recommend to a friend.

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Review this hotel
Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

3
Steelerv
Business
New York
May 20, 2013

Good hotel in the middle of downtown Indy.

Older hotel then others in the area but still clean and comfortable. Did have problems with the TV satellite but other then that had a good stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Many good restaurants within walking distance.

Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

5
Revroz
Business
Winston-Salem, NC
May 19, 2013

Wonderful experience.

My experience was great and the walk to the headquarters hotel was good exercise. the staff was wonderful in providing help for a taxi and shuttle to the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

The CVS on the corner was great to pick up snacks and amenities I needed.

Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

1
Sadie Lou Lou
Indianapolis, IN
May 6, 2013

Terrible

They did not honor my prepaid reservation and they did not try to find me another hotel to stay in. Terrible customer Service.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

4
wabbajack
Des Moines, Iowa
May 4, 2013

Good location and service. Reasonable price.

I stayed one night at this place, and was lucky enough to get the room with a view on Monument Circle. Had to pay extra for parking and internet, but compared to the prices that the other hotels were charging, this was a deal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

4
IrishFan
Business
Colorado
Apr 15, 2013

Conference Stay

Met my needs for a stay in Indy for a conference. I was allowed early check in. Enjoyed extra large TV screen.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

4
wabbajack
Des Moines, Iowa
Apr 14, 2013

Great city center value

I managed to book a night at this Sheraton for about $150, which was much cheaper than any of the other downtown hotels. Parking and internet were an extra charges, but not too expensive ($37 for both). I would complain about the noise isolation. I happened to be on the same floor as some kind of small college outing and was woken up in the middle of the night. If that happens to you, make it known to the front desk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

4
Happy Man Travlin
Business
Lincoln, NE
Mar 30, 2013

Very Nice place. Great staff.

The place was close to everything and the service was great. Downtown was all in easy walking distance and the food choices in the area were awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

St. Elmo Steak House. Great prices and great food.

Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

3
Supercross Fan From Ohio
Ohio
Mar 18, 2013

Hot in Here

In Indy for the supercross racing at Lucas Oil Stadium, our hotel room was so hot and the hotel had the air conditioners turned off being that it was March. We requested a fan because it was so hot, and apparently everyone else did too because they told us they ran out of fans, so they gave us a personal staff fan after a whole day of complaining and "engineers" trying to fix our AC. One blanket had stains on it, and with 22 floors and only 4 elevators, wait times were very long at times, especially after they broke and the down button wouldn't work unless someone was above you. The only pleasant people were in the bar. That's not good. Breakfast service was spotty at best and you could barely understand the staff. The location is good though being right downtown and a $5 cab ride anywhere downtown as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
3
Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

3
Boilerup15
Indiana
Mar 18, 2013

Not Impressed

We stayed here because there wasn't anything left the weekend we needed. I figured it would be a nice hotel and it was, no complaints on the cleanliness of the place. We had to wait almost 45 mintues to check in becasue there was a huge line of people and only 2 people working the desks that were taking forever. Also, no breakfast was included in the meal, which I thought was not right considering the price. We also had to call room service for more toilet paper, and no one ever showed up, ended up having to track down a maid. I would only stay here again if I absoulty had no other choice.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
Review of Sheraton Indianapolis City Centre Hotel

Reviewer score

3
amber1507
chesterton, in
Mar 13, 2013

Not what I expected

The hotel only advertises that it has a pool. when i got there we were looking foward to swimming and they only have an outdoor pool. this was very disappointing. this is also the only hotel in the area that does not serve breakfast. Hotel did not seem safe. Side doors were left unlocked late at night with a drunk disruptive running around. Will not be staying again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
2
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