$151 Avg/night
Rate based on Check-in: May 8, 2015 Check-out: May 9, 2015

Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

3 stars
View map of 123 West Louisiana St., Indianapolis, IN 46225

Hotel Overview

Reviewer score
4.0
out of 5
60 reviews
Friendly staff, train room is great for kids

The hotel is clean and the staff is friendly, well worth the star rating. If you have kids, be sure... See full review

  • Joe B.
  • Mar 2, 2015
Business

Great time with family/business. The buffet was closed for some reason which made breakfast more... See full review

  • jackie t.
  • Jan 5, 2015
Downtown hotel evokes celebrated era in Indianapolis history
Housed in the country’s first union station, the hotel maintains a historic ambiance that celebrates the city’s proud past. The atrium’s riveted steel beams and Tiffany-style glass evoke the 19th-century origins of the building now listed on the National Register of Historic Places. Located downtown, the hotel is just steps away from the Indiana Convention Center and Lucas Oil Stadium. On-site amenities include Pullman's Restaurant & Lounge, fitness center, indoor pool and valet parking (fees apply).
Highlights
  • Complimentary Internet access
  • Pullman train car guest rooms available
  • Listed on National Register of Historic Places
  • Indoor pool
Rooms

A century ago, thousands of Pullman railroad cars carried passengers across the country in some of the most modern, stylish accommodations of the day. Those who wish to revisit that era -- with up-to-date amenities and comforts -- can stay in one of the hotel's 26 authentic Pullman train car guest rooms. All of the hotel's 273 guest rooms -- including two suites -- feature free wired Internet access.


Features

Charming fiberglass statues throughout the atrium -- sometimes referred to as the hotel's "ghost travelers" -- depict moments from the building's past. Present-day travelers carry on the hotel's tradition -- the building is still an active train station. The Grand Hall Ballroom, with its Romanesque Revival architecture, is consistently voted the top wedding venue in the city.

A recently-renovated fitness center includes a variety of equipment such as exercise bicycles, treadmills, elliptical, chest press and leg press. All cardio equipment features iPod/MP3 player ports, personal TVs and fans.

Transportation
  • Union Station (Indianapolis Amtrak) (0.1 mi./0.1 km)
  • Greyhound bus station (0.1 mile/0.1 km)
  • Indianapolis International Airport (6 mi./9.7 km)
  • Airport shuttle (fees apply)


Attractions
  • Indiana Convention Center (0.1 mi./0.2 km) 
  • Circle Centre (0.1 mi./0.2 km)
  • Lucas Oil Stadium (0.1 mi./0.2 km)
  • Conseco Fieldhouse (0.2 mi./0.4 km)
  • Eiteljorg Museum (0.5 mi./0.9 km)
  • NCAA Hall of Champions (0.7 mi./1 km)
  • White River State Park (1 mi./1.6 km)
  • The Children's Museum of Indianapolis (3 mi./4.8 km)

Business
  • Business center
  • Free high-speed Wi-Fi in public areas
  • 13 meeting rooms
  • 55,000 square feet of function space

Top hotels

Amenities

  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Indoor pool
Casino
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
In-Room Safe
Porters
FAX
Overhead projector
White board
Florist
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Hairdryer in room
Cribs available
In room movies
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Lucas Oil Stadium: 0.2 mi
  • Bankers Life Fieldhouse: 0.3 mi
  • Conseco Field House: 0.3 mi
  • Indiana Convention Center: 0.3 mi
  • Indiana Repetrory Theatre: 0.3 mi
  • Indiana State Capitol: 0.4 mi
  • Victory Field: 0.4 mi
  • The Eiteljorg Museum: 0.6 mi
  • White River State Park: 0.6 mi
  • Indiana State Museum: 0.6 mi
  • Indiana Historical Society: 0.6 mi
  • NCAA Hall of Champions: 0.7 mi
  • Indiana War Memorial: 0.7 mi
  • Scottish Rite Cathedral: 0.9 mi
  • Indianapolis Zoo: 0.9 mi
  • Lucas Oil Stadium: 0.2 mi
  • Bankers Life Fieldhouse: 0.3 mi
  • Conseco Field House: 0.3 mi
  • Indiana Convention Center: 0.3 mi
  • Indiana Repetrory Theatre: 0.3 mi
  • Indiana State Capitol: 0.4 mi
  • Victory Field: 0.4 mi
  • The Eiteljorg Museum: 0.6 mi
  • White River State Park: 0.6 mi
  • Indiana State Museum: 0.6 mi
  • Indiana Historical Society: 0.6 mi
  • NCAA Hall of Champions: 0.7 mi
  • Indiana War Memorial: 0.7 mi
  • Scottish Rite Cathedral: 0.9 mi
  • Indianapolis Zoo: 0.9 mi
  • Indianapolis Art Center: 1.3 mi
  • President Benjamin Harrison Home: 1.5 mi
  • Garfield Park Conservatory and Sunken Garden: 2.4 mi
  • Indiana Medical History Museum: 2.8 mi
  • Children's Museum of Indianapolis: 3.3 mi
  • Crown Hill Cemetary: 4.3 mi
  • Indianaplis Museum of Art: 4.5 mi
  • Oldfields Lilly House and Gardens: 4.6 mi
  • Fairgrounds Coliseum: 4.7 mi
  • Indianapolis Motor Speedway: 4.7 mi
  • Hinkle Fieldhouse: 5.5 mi
  • Central Canal: 5.6 mi
  • Medal of Honor Memorial: 7.4 mi
  • Holliday Park: 7.6 mi
  • White River Gardens: 9.7 mi
  • Fort Harrison State Park: 9.9 mi
  • Eagle Creek Park: 10.5 mi

Dining

123 West
123 West features an American Fusion style cuisine in a casual atmosphere.
Taggart's
Spacious, airy lounge overlooking Louisiana Street and Pan Am Plaza. Sports theme enhanced by multiple television and TV monitors.
Taggart's
After a day of meetings or exploring downtown Indianapolis, unwind in our hotel'sTaggart's Lounge. Enjoy hand-crafted cocktails, small plates menu or dinner in a relaxed "gathering place" setting.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Overall score

4 / 5
5.01.0
60 out of 60
Amenities:
4
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4.1
Location:
4.5
Value:
3.8

83% would recommend to a friend.

Sort by:
Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

5
5.01.0
Joe B.
Business
Indianapolis
Mar 2, 2015

Friendly staff, train room is great for kids

The hotel is clean and the staff is friendly, well worth the star rating. If you have kids, be sure to pay for the train room. It is narrow but still enough room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

5
5.01.0
jackie t.
Business
N/A
Jan 5, 2015

Business

Great time with family/business. The buffet was closed for some reason which made breakfast more expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

4
5.01.0
PablosPanda
Business
Indianapolis
Aug 3, 2014

Great hotel, sub-par service

Very cool hotel-- clean, historic and located in the heart of Indy. Rooms are available on the inside of a train and are surprisingly modern and luxurious! The hotel itself holds a lot of historic value and it's a great place to walk around and look at the statues. There is even a train that still runs through the hotel as it serves as the train station for indianapolis. Setback was the service. Long waits in line and not accommodating when I lost my is and called to ask if they found it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

4
5.01.0
KentuckyHug
Business
Grand Rapids
Jun 23, 2014

Great Weekend Getaway

The hotel is in the refurbished Union Train Station. It was a very enjoyable stay.The staff was friendly and helpful and the hotel is located right downtown about a block or two from the restaurant and club scene. Very Nice!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

5
5.01.0
Fernando Latino Man
Business
Los Angeles, CA
Jun 16, 2014

Excellent Location For Business

Excellent Staff, always helpful, they even helped get a good deal on the Taxi Ride back to the Airport.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Harry & Izzy's Great Service, Great Food, OK Prices. Outdoor Seating. Great Atmosphere.

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Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

4
5.01.0
Not the ticket
Business
Indianapolis, IN
May 5, 2014

Good, but not great

The historic aspect and location of this hotel are fantastic! We chose the hotel for these aspects, but in terms of price and compareble to other hotel chains it was a bit lacking. Did not include breakfast, sheets are crunchy, walls are thin, and the disposable cups in our room had a hole in them. The room was clean which is a huge requirement, but was disappointed it didn't have any additional perks.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Canal area where you can cycle or paddle boat .

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Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

5
5.01.0
cshens20
Business
Cincinnait, ohio
Mar 31, 2014

If you want a clean room with friendly staff this is it!

The staff was very friendly and the room was one of the cleanest I have stayed in. We stayed in one of the renovated train cars (per another review, I requested one in the front) so I did not have any problem with passing train noise in the middle of the night. The breakfast bar was OK, nothing great but we did not have to leave the hotel to eat. The only bad thing was the view from our train car, stacks of tables and chairs (they could put up screens or paint a mural on the wall). If you want a very clean, nice room close to Lucas Oil Stadium then pick the Crowne Plaza.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Only a block from Lucas Oil Stadium so valet park and you don't have to fight traffic after your event.

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Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

3
5.01.0
No kids night
Business
Indianapolis, in
Mar 5, 2014

Loud noises

At 3 and 5 am we were woke by loud noise that lasted around 1 minute. We were very disappointed and will never stay again. Rooms are small.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Close to bars

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Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

5
5.01.0
H and C
Business
Indianapolis
Feb 18, 2014

Perfect Valentine's Day Gift for My Partner and Myself

We had a great time. The place was great. Very clean room and well designed. My partner and I had a wonderful time and plan to do it again soon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza INDIANAPOLIS-DWTN-UNION STN

Reviewer score

2
5.01.0
Event traveller
Business
Houston Texas
Nov 18, 2013

Not good!

I made a reservation through one company that finds you great deals in Hotels (NOT). The room cost me around $210.00 average per day. I got a room for disable persons, it was an small room without a window, decoration nice but very dark. The bathroom had a broken shower and I had to use my hand to stand the shower straight while I was bathing. I did not complain because I only was going to stay two nights and did not expect to spend more time and I knew, the hotel was full because an event ( BOA). When finally I had a time to see a movie. I could not, because "The box" of the TV did not work. They sent me two guys and they just looked at TV looked around and said: Nop, It does not work sorry! Oh .. Wow! The security box is not inside the room so you have to go every time to the front desk. Not happy at all with this hotel specially for what I payed for.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Lucas Oil Stadium.

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