Hotel details


 to  1/18/2010 - 1/21/2010

 

Crowne Plaza Hotel INDIANAPOLIS-DWTN-UNION STN

123 WEST LOUISIANA ST., Indianapolis, IN 46225

of Cancun Airport

4 stars out of 5

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Check out:

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Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD

Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is "housed within America's first Union Station." Our hotel's downtown Indianapolis location is ideal. We're just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Conseco Fieldhouse, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The ChildrenŽs Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named & decorated after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.2 out of 5

(15 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 123 WEST LOUISIANA ST., Indianapolis, IN  46225  

 
 

Area served

UNION STATION

Area airports

Only 7M to IND airport!

Description

123 W Louisiana Street, Indianapolis, IN, 46225, US

Amenities

  • City Center
  • Exercise Gym
  • Satellite TV
  • Parking
  • Executive Level
  • Fitness room
  • Internet Access
  • Copy Service
  • Vending Machines
  • Safe Deposit Box
  • Coffee Maker in Room
  • Indoor Pool
  • Connecting Rooms
  • Wake-up Service
  • Free Newspaper
  • Laundry/Valet Services
  • Room service
  • Americans with Disabilities Act (ADA) Compliant
  • High Speed Internet
  • News Stand
  • Bar/Lounge
  • ATM/Cash Machine
  • Television with Cable
  • Desk with Lamp
  • Valet Parking
  • TV Remote Control
  • Porters
  • Multilingual
  • Concierge Desk
  • Ice Machine
  • Email Service
  • Cribs Available
  • Bath Tub
  • Security
  • Fire Alarm with Light
  • Modem Lines in Room
  • Restaurant
  • Turndown Service
  • Air Conditioned
  • Hairdryer in Room
  • Secretarial Service
  • Business center
  • Radio
  • FAX
  • Sprinklers In Rooms
  • Video Checkout
  • CD Player
  • In Room Movies
  • Iron
  • AM/FM Alarm Clock
  • Rollaway Beds
  • 24 Hour Front Desk
  • Golf
  • Pool
  • Gift Shop

Reviews from our customers

Overall score

4.2 out of 5

(15 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Nothing special but pretty good

Joe G Nov 12, 2009

Very helpful staff but the biggest downfall was the difficulty I had in sleeping with the train station that is next to the ... hotel. The room was average overall. It was close to everything downtown. The menu at the restaurant and bar could have been better.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
4
Value:
2
Dining options:
2

Traveler type: Business


Expand full review

Score

4 out of 5

Beautiful hotel- excellent staff!

wedding goer Oct 19, 2009

Would recommend to a friend!

Stayed for a wedding at Union Station-Awesome!!! Hotel was connected which made it very nice. Great attendants everywhere. ... Nice pool, although we didn't use it.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

must see

Montae' Sep 9, 2009

Would recommend to a friend!

i really enjoyed the history behind the hotel and the staff was very pleasent and helpful. its a beautiful place to go. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review


See all 15 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

Take a carriage ride and enjoy the area!

--Betsy Boop, St. Louis, Missouri Sep 7, 2009

Nightlife tip, Short Walk

the hotel is a short walk to everything- dining, entertainment, bars, convention center, football staduium, basketball arena

--steph, zionsville Aug 17, 2009

Dining tip, Short Walk

Circle center mall nearby and short walk

--Jeff, Indianapolis, In Jul 23, 2009

See all quick tips

Reviews from our customers

Overall score

4.2 out of 5

(15 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Nothing special but pretty good

Joe G Nov 12, 2009

Very helpful staff but the biggest downfall was the difficulty I had in sleeping with the train station that is next to the ... hotel. The room was average overall. It was close to everything downtown. The menu at the restaurant and bar could have been better.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
4
Value:
2
Dining options:
2

Traveler type: Business


Expand full review

Score

4 out of 5

Beautiful hotel- excellent staff!

wedding goer Oct 19, 2009

Would recommend to a friend!

Stayed for a wedding at Union Station-Awesome!!! Hotel was connected which made it very nice. Great attendants everywhere. ... Nice pool, although we didn't use it.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

must see

Montae' Sep 9, 2009

Would recommend to a friend!

i really enjoyed the history behind the hotel and the staff was very pleasent and helpful. its a beautiful place to go. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Pretty and great location!

Betsy Boop Sep 7, 2009

Would recommend to a friend!

Great trip - had a carriage pick us up for a downtown tour before dinner at St. Elmo's...great steaks! Hotel was clean, nice ... and quiet. Our room was pretty and romantic.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Walk

Take a carriage ride and enjoy the area!


Expand full review

Score

4 out of 5

Quick tip

great location and cozy atmosphere

steph Aug 17, 2009

Would recommend to a friend!

only there one night for a convention, so did not utilize the room or amenitites much, but the rooms were very nice, and the ... beds were very comfortable.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Single

Nightlife tip, Short Walk

the hotel is a short walk to everything- dining, entertainment, bars, convention center, football staduium, basketball arena


Expand full review

Score

5 out of 5

Indy's hidden gem

Who Dey QJay Aug 2, 2009

Would recommend to a friend!

Very unique "destination" hotel. Very close to Canal district with endless tourist attractions and restaurants, I have lived ... 1 hour away from downtown Indy and have never known of so many interesting place to go.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

unique experience

Jeff Jul 23, 2009

Would recommend to a friend!

We stayed in a room inside an old passenger train.The atmosphere was fun. We could feel the trains go by as the hotel use to ... be a train station and there all still trains that go by.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Circle center mall nearby and short walk


Expand full review

Score

4 out of 5

Great location! Unique experience!

Chicago Duke Jun 13, 2009

Would recommend to a friend!

We had a great time. The staff were very attentive and courteous. Rooms were very clean and comfortable. The hotel can be ... noisy at times due to the trains. There were also many children staying at the hotel so if you want a quiet romantic getaway this hotel may not be for you.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

The train car was excellent.

T.C. Apr 22, 2009

Would recommend to a friend!

Everything went well, from the weather to the nice staff. One of the best trips that i have had. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Awesome

Debra May 7, 2008

Would recommend to a friend!

This hotel was AWESOME! It takes you back in time! The ghost statues thruout the hotel gave you a feeling of being there when ... Union Station was active. We stayed in the railroad cars, which was really unique. Even tho the rooms were narrow, due to being an original traincar.. there was still room to hang your clothes in the closet and they also provided a suitcase stand. Was nice to have the refrigerater to keep cold drinks in. The location was great... within walking distance of downtown, restaurants, and historic sites. I would recommend this hotel to anyone, and plan on going back again sometime!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

5 out of 5

Quick tip

Great for a family experience

Lela Mar 29, 2008

Would recommend to a friend!

we were very pleased with Crown Plaza Hotel. They way they were tied into Union Station and all the train atmosphere was ... terrific for all ages. Everything was clean and comfortable, any questions about the hotel to where we wanted to go in Indianapolis were answered with complete knowledge. It was just such an interesting building to walk thru and examine. We will definitely stay there again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Dining tip, Short Walk

the old spaghetti factory,along with many other resturants down town Indy


Expand full review

Score

2 out of 5

Quick tip

The room had a strong ...

George Mar 2, 2008

The room had a strong odor to it.No mini refridge or microwave in room.The restaurant closed at 10 p.m. on sat night we ... checked in at 10 p.m. and had to go out and look for food.They charged me addition 20.00 to park in garage,no parking for hotel guests!The room was clean.Breakfast was good.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
1
Hotel check-in:
2
Maintenance:
2
Location:
5
Room cleanliness:
2
Hotel Staff:
4
Value:
2
Dining options:
2

Traveler type: Family

Entertainment tip, Short Walk

RCA dome.


Expand full review

Score

5 out of 5

Quick tip

Very family friendly

daniel Jan 27, 2008

Would recommend to a friend!

It was a great area nice people very helpful and great location i just wish it had a refrigerator ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Entertainment tip, Short Walk

next door to rca dome and had a cat walk very nice


Expand full review

Score

4 out of 5

Quick tip

great concept

j Aug 26, 2007

Would recommend to a friend!

If you like trains, this is the hotel for you. Union Station is a working facility. I chose a pullman car room, and when ... the trains come in, you get the sensation that you are actually moving...rolling along the tracks!! The room was nicely appointed and reminescent of old world luxury travel. I will stay there again on my next trip.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business

Shopping tip, Short Walk

It is a very short walk to centre city mall and great restaurants. The sports facilities are also very nearby.


Expand full review

Score

4 out of 5

Quick tip

My review of Crowne Plaza Hotel INDIANAPOLIS-DWTN-UNION STN

David May 22, 2007

Trains coming through in the evening made sleeping a little rough at times. Interesting lay-out on hotel. Close enough to a ... number of restaurants to make dinning easy. Hotel was not memorable but was also not a dive. Would probably stay again if the price was right.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Dining tip, Short Walk

dining and shopping both very close. Made things handy.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

Take a carriage ride and enjoy the area!

--Betsy Boop, St. Louis, Missouri Sep 7, 2009

Nightlife tip, Short Walk

the hotel is a short walk to everything- dining, entertainment, bars, convention center, football staduium, basketball arena

--steph, zionsville Aug 17, 2009

Dining tip, Short Walk

Circle center mall nearby and short walk

--Jeff, Indianapolis, In Jul 23, 2009

Dining tip, Short Walk

the old spaghetti factory,along with many other resturants down town Indy

--Lela, USA Mar 29, 2008

Entertainment tip, Short Walk

RCA dome.

--George, USA Mar 2, 2008

Entertainment tip, Short Walk

next door to rca dome and had a cat walk very nice

--daniel, Indianapolis, IN Jan 27, 2008

Shopping tip, Short Walk

It is a very short walk to centre city mall and great restaurants. The sports facilities are also very nearby.

--j, Daytona Beach, FL Aug 26, 2007

Dining tip, Short Walk

dining and shopping both very close. Made things handy.

--David, USA May 22, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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I have a promotion code.

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