$69 Avg/night
Rate based on Check-in: Jul 17, 2014 Check-out: Jul 20, 2014

Quality Inn Waukegan

2 stars
619 S. Green Bay Road, Waukegan, IL 60085
Hotel Overview
Reviewer score
2.8
out of 5
32 reviews
Great for Navy Graduation

The hotel was excellent for the price and the staff was great. The room was comfortable for my... See full review

  • Anonymous
  • Oct 18, 2008
Great for Navy Graduation

The hotel was excellent for the price and the staff was great. The room was comfortable for my... See full review

  • Anonymous
  • Oct 18, 2008
84 rooms. Conveniently located from the Naval Training Command Center of Great Lakes, Waukegan Industrial Park, Six Flags Great America, Gurnee Mills Outlet Mall, Lake Michigan, and many more attractions. Hotel has no elevator.

Amenities

  • Free breakfast
  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Free breakfast
Coffee maker in room
Vending machines
Services
Multilingual
In-Room Safe
Car rental desk
FAX
Internet
WiFi
Parking
Parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Ramp access to buildings
Room
Television with cable
Radio
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron

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Hotel Map

42.3483 -87.8734
Nearby airports
O'Hare Int'l Airport, (ORD), 30.00, MI, SE; Midway Airport, (MDW), 55.00, MI, S; General Mitchell Int'l Arpt, (MKE), 50.00, MI, N;
Area description
City Center, Great Lakes

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (32)

Ratings and reviews for Quality Inn Waukegan

Overall score

2.8 / 5
5.01.0
32 out of 32
Amenities:
2.9
Room cleanliness:
3.6
Hotel staff:
3.7
Room comfort:
3
Location:
3.5
Value:
3.4

59% would recommend to a friend.

Sort by:
Review of Quality Inn Waukegan

Reviewer score

3
5.01.0
girlAdri
Green Bay
Jun 30, 2014

Good

the location was fine, the hotel was good overall. The Cleanliness of the room wasn't the best.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Sightseeing tip: Short drive from hotel

Six flags

Review of Quality Inn Waukegan

Reviewer score

1
5.01.0
Customer not happy
Danbury, CT
Apr 13, 2014

Not good at all

Got to the hotel at 10:30 pm and had to deal with trying to get another room. Asked for a nonsmoking room and was given the only non smoke room on the floor that's all smoking. Daughter has Asthma and could not stay in there asked for a new room and after a lot of searching was given a room for only one night because it was reserved for the next day (had to switch to another room) once I started to get settled in the room, dust in the corners, mld in the bathroom, two toilet roll dispensers with only one full and a roll with no paper on it, walls dirty, ac didn't work, heard the shower running next door as if it was in my room (photos to show all of this). 2:30 am booked another hotel for my last day. Stay away from this place! Oh and the website I purchase the bundle from is now giving me a hard time on giving me a credit for the Night I didn't stay! Buyer beware!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Review of Quality Inn Waukegan

Reviewer score

1
5.01.0
Customer not happy
Danbury, CT
Apr 12, 2014

Keep out!

Reserved the room because it provided a shuttle to the Navy graduation and was close to the base. When I check in at 10:30pm I went up to the 2nd floor & was overwhelmed with smoke. I reserved a room that was non smoking due to the fact that my daughter has asthma. Dirty, left after the first night have photos. Website not helping with getting a refund, need hotels manager approval. I didn't do business with the hotel directly I did it with this website. Stand up for your customer, me!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Review of Quality Inn Waukegan

Reviewer score

1
5.01.0
Idaho Navy Mom
Idaho
Jul 16, 2013

Spend a little more and stay somewhere nice

I thought all I really needed in a hotel room was a clean bed. This place proved me wrong. The hallways smelled moldy and did no have A/C. It could use a lot of updating new carpet, etc. The A/C unit in my room was really loud, but it was so hot I had to run it all night so I didn't get much sleep. Breakfast was decent and it was close to the Navy RTC.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Dining tip: Short drive from hotel

Libertyville is very nice and has good restaurants.

Review of Quality Inn Waukegan

Reviewer score

3
5.01.0
Wilfredgirl88
Waukegan, Illinois
Jun 29, 2013

Overnight

Comfortable and perfectly adequate. Room was pretty hot though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Quality Inn Waukegan

Reviewer score

2
5.01.0
ManiB
Baltimore, MD
May 20, 2012

Could have been worse

The first night they had me in a room where the toilet kept backing up, the facet had no hot water, the wall paper was pealing from the walls, and the carpet was coming up from the edges. I did not feel safe. I had them change my room the second night and thankfully it was better but the first one was so bad it had already ruined my opinion.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Time-saving tip: Not Applicable

In the area, nearly every exit you get off the highway at there is one of those "throw your change in the bin" tolls. No paper cash. No attendant. Make sure if you are driving in the area you keep hard change on you for these tolls!

Review of Quality Inn Waukegan

Reviewer score

2
5.01.0
rich recruit dad
new jersey
May 7, 2012

rich recruit dad

had a hard time with door key, and toilet did not work well

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
4
Review of Quality Inn Waukegan

Reviewer score

1
5.01.0
Fuzzface
Sacramento, CA, USA
Sep 13, 2011

Over priced dump.

This hotel was terrible. The room was old out dated and dumpy. The toliet didn't flush unless you held the handle down. They gave me a smoking room with one bed when my reservation was for a non-smoking room with 2 beds and basically said too bad when I told them it was incorrect. The night receptionist was rude. Although the daytime staff was quite pleasant. The price of this hotel is definitely not worth the value.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Review of Quality Inn Waukegan

Reviewer score

1
5.01.0
Fuzzface
Sacramento, CA, USA
Sep 13, 2011

Over priced dump.

This hotel was terrible. The room was old out dated and dumpy. The toliet didn't flush unless you held the handle down. They gave me a smoking room with one bed when my reservation was for a non-smoking room with 2 beds and basically said too bad when I told them it was incorrect. The night receptionist was rude. Although the daytime staff was quite pleasant. The price of this hotel is definitely not worth the value.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Review of Quality Inn Waukegan

Reviewer score

3
5.01.0
Anonymous
Chicago
Jul 14, 2011

Fantastic family getaway

Every hotel feature was amazing, and the people there were very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
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